DUDUPET DU4L-WA Automatic Pet Feeder

1. Introduction

Thank you for choosing the DUDUPET DU4L-WA Automatic Pet Feeder. This device is designed to provide scheduled and portion-controlled meals for your cat, ensuring their well-being even when you are away. It features app control, voice recording, a 4-liter capacity, and a reliable 2-way power supply. Please read this manual carefully before use to ensure proper operation and maintenance.

The DUDUPET DU4L-WA Automatic Pet Feeder provides scheduled and portion-controlled meals, with settings for 1-10 meals per day and 1-20 portions per meal (1 portion approx. 10g).

2. Product Overview and Components

The DUDUPET DU4L-WA feeder consists of several key components designed for ease of use and pet health.

All included components for the DUDUPET automatic pet feeder.

Key Features:

• 4L Food Tank: Large capacity to store dry pet food.
• Stainless Steel Bowl: Durable and easy to clean, promoting hygiene.
• App Control: Remote scheduling and manual feeding via smartphone.
• Voice Recorder: Record a custom message to call your pet for meals.
• 2-Way Power: Operates via AC adapter or D-size batteries (not included).
• Anti-Clog Design: Prevents food blockages at the dispenser.
• Desiccant Compartment: Keeps food fresh and dry.

3. Setup

3.1 Unpacking and Assembly

1. Carefully remove all components from the packaging.
2. Assemble the main unit, ensuring the food tank is securely placed on the base.
3. Place the stainless steel bowl into the designated slot at the front of the feeder.

3.2 Power Supply

The feeder supports two power options:

• AC Adapter: Connect the included AC adapter to the feeder and a power outlet. This is the primary power source.
• Battery Backup: For power outage protection, insert three D-size alkaline batteries (not included) into the battery compartment at the bottom of the unit. The feeder will automatically switch to battery power if AC power is lost. Note that the WiFi function automatically turns off when operating solely on battery power.

The feeder offers 2-way power, including battery backup for up to 180 days of operation during power outages. Batteries are sold separately.

3.3 App Installation and Connection

1. Download the dedicated app by scanning the QR code provided in the packaging or visiting https://a.smart321.com/Petrtdv1peartV152. Search for "PetTech" on the App Store or Google Play.
2. Ensure your smartphone is connected to a 2.4GHz WiFi network. The feeder is not compatible with 5GHz WiFi.
3. Follow the in-app instructions to connect the feeder to your home WiFi network.

Download the PetTech app to control your feeder remotely.

4. Operating Instructions

4.1 Filling the Food Tank

Open the top lid and pour dry pet food into the 4-liter tank. Ensure the food kibble size is between 3mm and 10mm to prevent blockages. Close the lid securely to maintain freshness.

The 4L food tank is suitable for kibble sizes between 3mm and 10mm.

4.2 Scheduling Meals via App

Use the PetTech app to set up a feeding schedule:

1. Open the app and select your feeder.
2. Navigate to the 'Schedule' section.
3. Set the desired feeding times (up to 10 meals per day).
4. Adjust the portion size for each meal (10g to 200g, in 20 stages).
5. Save your settings. The feeder will automatically dispense food according to your schedule.

Set a scientific feeding schedule through the app, customizing times and portions for your pet.

4.3 Manual Feeding

You can dispense food instantly using the app or the manual feed button on the device:

• App Control: In the PetTech app, select the 'Feed Now' option and choose the number of portions to dispense.
• Manual Button: Press the manual feed button on the feeder to dispense a single portion.

Dispense a fixed amount of food instantly using the app's 'Feed Now' function.

4.4 Voice Recording

Record a personalized voice message to play during feeding times:

1. Access the voice recording function in the PetTech app.
2. Record a short message (e.g., "Time to eat!") that will play when food is dispensed.
3. This helps your pet associate the sound with mealtime.

Record your voice to make mealtime special for your pet.

5. Maintenance

5.1 Cleaning

Regular cleaning ensures hygiene and proper functioning:

1. Disconnect the power supply before cleaning.
2. Remove the food tank and stainless steel bowl. These parts are washable.
3. Clean the food tank and bowl with mild soap and water. Rinse thoroughly and dry completely before reassembling.
4. Wipe the main unit with a damp cloth. Do not immerse the main unit in water.

The feeder is designed for easy disassembly and cleaning, ensuring a hygienic feeding experience.

The 304 stainless steel bowl offers excellent durability and helps prevent feline acne.

5.2 Food Freshness

The feeder includes a compartment for a desiccant bag to keep food fresh:

• Place a desiccant bag (not included) in the designated slot under the lid.
• Replace the desiccant bag regularly (e.g., monthly) to maintain optimal food freshness.

The lid features a compartment for a desiccant bag to keep pet food fresh.

6. Troubleshooting

6.1 Food Jam Detection

The feeder is equipped with an infrared sensor to detect food blockages:

• If a blockage occurs at the food outlet, the feeder will temporarily stop dispensing.
• The app will send an automatic notification if a jam is detected.
• To clear a jam, remove the food tank and ensure all food is discharged from the outlet.

An infrared sensor prevents food jams by detecting blockages at the dispenser outlet.

6.2 Connectivity Issues

• Ensure your feeder is within range of a 2.4GHz WiFi network.
• If using battery power, the WiFi function is automatically disabled. Connect to AC power for app control.
• Restart your router and the feeder if connection problems persist.

7. Specifications

Recommended food sizes and types for optimal feeder performance. Do not use food exceeding 10mm to prevent blockages.

8. Safety Information

• This device is intended for indoor use only.
• Do not use with wet food or treats. Only use dry pet food.
• Keep out of reach of children and pets to prevent tampering. The lid has a lock function to prevent pets from opening it.
• Ensure the feeder is placed on a stable, level surface.
• Do not disassemble or repair the unit yourself. Contact customer support if issues arise.

The top lid features a lock function to prevent pets from tampering with the food.

9. Warranty and Support

All DUDUPET feeders come with a 12-month quality support period. If you encounter any issues with your product, please contact DUDUPET customer service for assistance. Please retain your purchase receipt as proof of purchase for warranty claims.