Nureva HDL300-B

Nureva HDL300 Audio Conferencing System User Manual

Model: HDL300-B

1. Introduction

This manual provides instructions for the installation, operation, and maintenance of the Nureva HDL300 Audio Conferencing System. The HDL300 is designed to deliver high-quality audio for meeting spaces up to 25 x 25 feet, utilizing Microphone Mist technology for comprehensive voice pickup.

2. Important Safety Information

  • Read all instructions before operating the device.
  • Keep this manual for future reference.
  • Do not expose the device to water or moisture.
  • Use only manufacturer-specified attachments and accessories.
  • Refer all servicing to qualified service personnel.

3. Package Contents

Verify that all components are present before proceeding with installation:

  • Nureva HDL300 Integrated Wall-Mounted Soundbar
  • Connect Module
  • Power Supply
  • USB-B Cable
  • Ethernet Cable
  • Wall Mount Bracket and Hardware

4. Setup and Installation

4.1 Mounting the HDL300 Soundbar

The HDL300 soundbar is designed for wall mounting. Ensure the mounting surface is capable of supporting the device's weight (approximately 18 lbs).

  1. Select an appropriate location on the wall, typically below a display screen, ensuring clear line of sight for audio pickup.
  2. Use the provided wall mount bracket as a template to mark drilling locations.
  3. Drill pilot holes and secure the wall mount bracket using the supplied hardware.
  4. Carefully lift and attach the HDL300 soundbar to the mounted bracket.
Nureva HDL300 soundbar mounted on a wall below a display, showing its sleek design and integrated speaker/microphone array.

Figure 1: HDL300 Soundbar Wall Mounting Example. This image shows the HDL300 unit securely attached to a wall, demonstrating its intended installation position in a meeting room environment.

4.2 Connecting the System

Connect the HDL300 soundbar to the Connect Module, and then to your computer and power source.

  1. Connect one end of the Ethernet cable to the HDL300 soundbar and the other end to the "TO DEVICE" port on the Connect Module.
  2. Connect the USB-B cable from the "TO HOST" port on the Connect Module to an available USB port on your computer.
  3. Connect the power supply to the Connect Module and plug it into an electrical outlet.
  4. The system will power on automatically. Allow a few moments for initialization.

Figure 2: Connection Diagram. This diagram illustrates the cable connections between the HDL300 soundbar, the Connect Module, the host computer, and the power source.

5. Operating Instructions

5.1 Initial Setup with Conferencing Software

After physical installation, configure your conferencing software to use the HDL300.

  1. Open your preferred conferencing application (e.g., Zoom, Microsoft Teams, WebEx).
  2. Navigate to the audio settings within the application.
  3. Select "Nureva HDL300" as the microphone input device.
  4. Select "Nureva HDL300" as the speaker output device.
  5. Perform a test call to verify audio input and output.

5.2 Microphone Mist Technology

The HDL300 utilizes patented Microphone Mist technology, which creates thousands of virtual microphones throughout the room. This ensures that all participants are heard clearly, regardless of their position or movement within the meeting space.

5.3 Automatic Calibration

The system continuously self-calibrates to adapt to changes in room layout or furniture. This automatic adjustment optimizes microphone pickup zones and echo cancellation for consistent audio clarity.

6. Maintenance

  • Cleaning: Use a soft, dry cloth to clean the exterior of the HDL300 soundbar. Do not use liquid cleaners or abrasive materials.
  • Firmware Updates: Regularly check for firmware updates through the Nureva Console software to ensure optimal performance and access to new features. Updates are typically managed remotely via the cloud-based Nureva Console.
  • Environmental Conditions: Ensure the device is operated within recommended temperature and humidity ranges to prevent damage.

7. Troubleshooting

ProblemPossible CauseSolution
No audio output from HDL300 speakers.
  • Incorrect audio output device selected in conferencing software.
  • Volume too low.
  • Cables not properly connected.
  • Verify "Nureva HDL300" is selected as the speaker in your application's audio settings.
  • Increase volume on your computer and within the conferencing application.
  • Check all cable connections, especially the USB-B and Ethernet cables to the Connect Module.
Participants cannot hear me.
  • Incorrect microphone input device selected.
  • Microphone muted.
  • Connect Module not powered.
  • Verify "Nureva HDL300" is selected as the microphone in your application's audio settings.
  • Ensure the microphone is not muted in the conferencing application or on your computer.
  • Check that the Connect Module's power supply is securely connected and plugged in.
Audio quality is poor or distorted.
  • Interference from other devices.
  • Outdated firmware.
  • Room acoustics issues.
  • Ensure the HDL300 is not placed too close to other electronic devices that may cause interference.
  • Check for and install any available firmware updates via Nureva Console.
  • While Microphone Mist technology adapts, extreme room acoustics (e.g., very reverberant spaces) can impact performance. Consider acoustic treatments if issues persist.

8. Specifications

FeatureDetail
ModelHDL300-B
BrandNureva
Microphone TechnologyMicrophone Mist Technology (12 MEMS microphones, up to 8192 virtual microphones)
Speaker Output PowerDual 20W aluminum-cone speakers (10 Watts max output per speaker)
ConnectivityUSB-B, Ethernet (PoE), Analog I/O
Room CoverageUp to 25 x 25 feet (7.6 x 7.6 meters)
Mounting TypeWall Mount
Item Weight288.01 Ounces (approx. 18 lbs)
Power SourceCorded Electric
Compatible DevicesLaptop (UC&C platforms like Teams, Zoom, WebEx)
UPC860006196738

9. Warranty and Support

9.1 Limited Warranty

The Nureva HDL300 system comes with a limited warranty. Please refer to the official Nureva website or your purchase documentation for specific terms and conditions regarding warranty coverage and duration. The product includes a two-year Pro plan for firmware updates, diagnostics, and analytics.

9.2 Technical Support

For technical assistance, troubleshooting beyond this manual, or inquiries regarding your Nureva HDL300 system, please visit the official Nureva support website or contact their customer service. Remote monitoring and configuration are available via the cloud-based Nureva Console and APIs.

© 2024 Nureva Inc. All rights reserved.

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