Introduction
This manual provides essential instructions for the proper setup, operation, and maintenance of your new Generic replacement remote control for Twin-Star ChimneyFree Electric Fireplace Heaters. This remote is designed as an infrared replacement. Please ensure your original remote control matches the appearance of this replacement unit for full compatibility. No programming or setup codes are required for operation.
Setup: Battery Installation
Your remote control requires two (2) AAA batteries (not included) for operation. Follow these steps to install the batteries:
- Locate the battery compartment cover on the back of the remote control.
- Press down on the tab and slide the cover downwards to remove it.
- Insert two AAA batteries, ensuring the positive (+) and negative (-) terminals align correctly with the markings inside the compartment.
- Slide the battery compartment cover back into place until it clicks securely.

Image: Back of the remote control with the battery compartment open, illustrating the correct placement for two AAA batteries.
Important: Always replace both batteries at the same time. Do not mix old and new batteries, or different types of batteries.
Operating Instructions
Point the remote control directly at the infrared receiver on your electric fireplace heater. Ensure there are no obstructions between the remote and the fireplace.

Image: Front view of the remote control, highlighting the main function buttons.
- Power Button (O): Press this button to turn the electric fireplace heater ON or OFF.
- Flame Button (
): Use this button to adjust the flame brightness or effect settings. Multiple presses may cycle through different flame options or turn the flame effect off. - Heater Button (
): Activates or deactivates the heating function. Some models may allow for temperature adjustment with repeated presses or dedicated temperature buttons. - Timer Button (
): Sets the automatic shut-off timer for the fireplace. Each press typically cycles through various time intervals (e.g., 30 minutes, 1 hour, 2 hours, etc.) or turns the timer off.
Maintenance
- Battery Replacement: Replace batteries when the remote's range decreases or it stops responding. Refer to the "Setup: Battery Installation" section for instructions.
- Cleaning: To clean the remote control, wipe it with a soft, dry cloth. Do not use abrasive cleaners, solvents, or wet cloths, as these can damage the remote's surface or internal components.
- Storage: If the remote control will not be used for an extended period, remove the batteries to prevent leakage and potential damage.
Troubleshooting
- Remote Not Responding:
- Check if the batteries are inserted correctly with the correct polarity.
- Replace the batteries with new AAA batteries.
- Ensure there is a clear line of sight between the remote control and the fireplace's infrared receiver. Remove any obstructions.
- Confirm that the fireplace heater is powered on and plugged into a working electrical outlet.
- Limited Range:
- Replace the batteries. Weak batteries can reduce the remote's effective range.
- Ensure you are within the recommended operating distance and pointing directly at the fireplace.
- Buttons Not Working:
- Verify that the remote is compatible with your specific fireplace model. This remote is an infrared replacement and should visually match your original.
- Clean the remote's surface, especially around the buttons, to ensure no debris is interfering with button presses.
Specifications
| Brand | Generic |
| Compatible Devices | Twin-Star ChimneyFree Electric Fireplace |
| Connectivity Technology | Infrared |
| Number of Buttons | 10 (including Power, Flame, Heater, Timer) |
| Batteries Required | 2 AAA batteries (not included) |
| Special Feature | Ergonomic design, direct replacement (no setup needed) |
Warranty and Support
Information regarding specific warranty terms or direct customer support for this Generic replacement remote control is not available in this manual. For any issues not covered in the troubleshooting section, please refer to the seller's return policy or contact the retailer where the product was purchased.
