Introduction
Thank you for choosing the TOMXCUTE 3.2L Stainless Steel Cat Water Fountain. This manual provides essential information for the proper setup, operation, and maintenance of your new pet water fountain. Please read these instructions carefully before use to ensure optimal performance and the well-being of your pet.
Product Features
- Food-Grade Material: Constructed from SUS304 stainless steel, ensuring durability, scratch resistance, and BPA-free water for your pet's health and safety.
- Water Level Viewing Window: A visible window allows for easy monitoring of water levels, indicating when a refill is needed.
- Ergonomic Design: The fountain's height minimizes strain on your pet's neck and back, promoting comfortable drinking posture.
- Large Capacity: With a 3.2L (108oz) capacity, the fountain can provide sufficient water for adult cats for approximately two weeks, reducing the frequency of refills.
- Double Filtration System: Features a carbon filter to remove hair and improve water quality, and a sponge filter to prevent hair from entering the pump, extending pump lifespan and providing cleaner water.
- Ultra-Quiet Pump: Designed with special technology to reduce vibrations and noise, operating at a quiet 1.5W for a peaceful environment.
- Faucet-Inspired Spout: The metal faucet spout design mimics running tap water, encouraging cats to drink more water naturally.
- Dishwasher Safe: The stainless steel components are easy to disassemble for thorough cleaning and are dishwasher safe.
Setup Instructions
Follow these steps to set up your TOMXCUTE Cat Water Fountain:
- Unpack Components: Carefully remove all parts from the packaging. Ensure you have the stainless steel bowl, lid, pump, faucet spout, carbon filter, and sponge filter.
- Rinse All Parts: Wash all components (except the pump and adapter) with water and mild soap. Rinse thoroughly.
- Assemble Pump: Attach the sponge filter to the pump.
- Place Pump: Secure the assembled pump into the designated pump holder inside the stainless steel bowl. Ensure the power cord is routed correctly.
- Fill with Water: Fill the stainless steel bowl with fresh water up to the 'MAX' line indicated on the side. Do not overfill.
- Insert Filter: Place the activated carbon filter into its compartment on the lid.
- Attach Lid and Spout: Place the lid onto the bowl, ensuring it is properly seated. Insert the faucet spout into the pump outlet on the lid.
- Connect Power: Plug the power adapter into a wall outlet. The fountain will begin operating.

Figure 1: Exploded view of the fountain components and packing accessories.

Figure 2: Assembly of the pump and pre-filter sponge.
Video 1: Demonstrates the setup process, including placing the pump, filling water, and attaching the lid, followed by a cat drinking from the fountain.
Operating Instructions
The TOMXCUTE Cat Water Fountain is designed for continuous operation to provide fresh water for your pet.
- Continuous Operation: Once plugged in, the fountain will continuously circulate water.
- Monitor Water Level: Regularly check the water level through the visible window. Refill the water when it reaches the 'MIN' line to prevent the pump from running dry.
- Encourage Drinking: The flowing water and faucet design are intended to attract pets and encourage increased water intake.

Figure 3: The 3.2L capacity fountain with its water viewing window.

Figure 4: The faucet design encourages pets to drink comfortably.
Maintenance
Regular cleaning and filter replacement are crucial for maintaining water quality and extending the life of your fountain.
- Weekly Cleaning: Disassemble the fountain and wash all stainless steel parts with water and mild soap. Rinse thoroughly. The stainless steel bowl and lid are dishwasher safe.
- Filter Replacement: Replace the activated carbon filter every 2 to 4 weeks, or more frequently if you have multiple pets or notice reduced water flow.
- Sponge Filter Cleaning: Clean the sponge filter weekly. Replace it every 2 to 4 weeks, or when it appears heavily soiled.
- Pump Cleaning: Clean the pump every 2 to 4 weeks. Disassemble the pump by removing the cover and impeller. Use a small brush (like a toothbrush) to clean any debris or mineral buildup from the impeller and inside the pump housing. Rinse thoroughly before reassembling.

Figure 5: The stainless steel parts are dishwasher safe for easy cleaning.
Video 2: Detailed instructions on how to clean the circular water pump, including disassembly and cleaning of internal components.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Fountain not running / No water flow |
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| Excessive noise from pump |
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| Water tastes or smells bad |
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Specifications
- Model Number: PET-0004-update
- Material: Stainless Steel (SUS304)
- Color: Silver
- Capacity: 3.2 Liters
- Product Dimensions (L x W x H): 23 x 23 x 12 cm (9.06 x 9.06 x 4.72 inches)
- Weight: 860 grams (1.9 lbs)
- Power Source: Electric Cord
- Voltage: 220 Volts
- Power Consumption: 1.5W (Ultra-quiet pump)
- Recommended for Species: Cats of all sizes and small domestic animals like terriers
- Care Instructions: Dishwasher safe (stainless steel parts)
- UPC: 745978420190
Warranty and Support
Your TOMXCUTE water fountain pump is guaranteed for life. We are committed to providing high-quality products and excellent customer service.
- Pump Warranty: The water pump is guaranteed for life.
- Money Back Guarantee: Enjoy a 30-day money-back guarantee.
- Customer Support: For any questions, difficulties, or support needs, please contact us. Our team provides professional and prompt responses 24/7.
Contact Email: support@tomxcutepets.com





