1. Product Overview
Welcome to the user manual for your COOLBABY PANSEN PSH-300 Gaming Headset. This headset is designed to provide an immersive audio experience for gaming and multimedia, featuring 7.1 surround sound capability for PC, a comfortable design, and a clear communication microphone. Please read this manual carefully to ensure proper setup and optimal performance of your device.
1.1 Package Contents
- COOLBABY PANSEN PSH-300 Gaming Headset
- User Manual
- Software download code slip (for PC 7.1 surround sound)

Image: The COOLBABY PANSEN PSH-300 Gaming Headset, showcasing its black design with RGB lighting on the earcups and an attached microphone.
2. Setup Guide
2.1 Connecting the Headset
The PSH-300 headset connects via a wired USB/3.5mm jack. Ensure your device has the appropriate port available.
- For PC Connection: Plug the USB connector into an available USB port on your computer. For audio and microphone functionality, also connect the 3.5mm jack if your PC requires separate audio input/output.
- For Console/Mobile Connection: Plug the 3.5mm jack into the audio port of your gaming console controller or mobile device. The USB connection may be required for RGB lighting on some devices.
2.2 Software Installation (for PC 7.1 Surround Sound)
For an enhanced 7.1 surround sound experience on PC, software installation is required. Locate the download code slip inside your product box and follow the instructions to download and install the necessary drivers and software.

Image: The COOLBABY PANSEN PSH-300 headset connected to a laptop, illustrating a typical setup scenario.
3. Operating Your Headset
3.1 Adjusting Fit
The headset features a double beam suspension and telescopic adjustment for a comfortable fit. Gently extend or retract the headband until the earcups sit comfortably over your ears.
3.2 Microphone Usage
The omnidirectional microphone is bendable for optimal positioning. Position the microphone approximately 1-2 inches from your mouth for clear communication. To mute or unmute the microphone, use the dedicated switch located on the headset's control panel.
3.3 Volume Control
Adjust the sound volume using the integrated volume adjustment wheel or button on the headset's control panel. Rotate the wheel or press the buttons to increase or decrease the audio output.
3.4 Music/Game Modes
The headset supports two distinct modes: Music and Game. Switch between these modes using the multi-function button on the headset to optimize audio profiles for your current activity.

Image: A close-up view of the headset's multi-function control panel, highlighting the sound volume adjustment, microphone on/off switch, and the USB/3.5mm jack connection point.

Image: A user wearing the PSH-300 headset while gaming, illustrating the headset's application in a gaming context and its 'Music/game Two modes' feature.
4. Key Features
The COOLBABY PANSEN PSH-300 headset is equipped with several features designed to enhance your audio experience:
- Immersive 7.1 Surround Sound: Outfitted with custom-tuned 40 mm drivers, capable of software-enabled surround sound when used for PC gaming only (download code slip inside the box).
- Designed for All-Day Comfort: The lightest Kraken headset ever at 230 grams, around 40% lighter than the competition. Features all-inclusive breathable big earmuffs.
- Bendable Noise Cancelling Microphone: A cardioid mic reduces background and ambient noises for crystal-clear communication.
- Durable Construction: The Kraken X frame is flexible and built to last, able to withstand daily, care-free use.
- Cool Lighting Effects: Integrated RGB lighting on the earcups for an aesthetic appeal.

Image: A detailed diagram highlighting the key features of the PSH-300 headset, including telescopic adjustment, double beam suspension, 50mm audio unit, omnidirectional microphone, cool lighting effects, and all-inclusive breathable big earmuffs.
5. Care and Maintenance
To ensure the longevity and optimal performance of your headset, follow these maintenance guidelines:
- Cleaning: Use a soft, dry cloth to wipe down the earcups and headband. For stubborn dirt, a slightly damp cloth can be used, but ensure no moisture enters the speaker grilles or microphone.
- Storage: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures. Avoid placing heavy objects on the headset.
- Cable Care: Avoid sharp bends or excessive pulling on the cable to prevent internal damage.
- Microphone: Handle the bendable microphone gently to avoid damage to its internal wiring.
6. Troubleshooting
If you encounter issues with your COOLBABY PANSEN PSH-300 headset, please refer to the following common solutions:
- No Sound:
- Ensure the 3.5mm jack and/or USB cable are fully plugged into the correct ports.
- Check the volume control on the headset and your device.
- Verify that the headset is selected as the default audio output device in your computer's sound settings.
- Microphone Not Working:
- Ensure the microphone mute switch on the headset is in the 'unmuted' position.
- Check that the microphone is selected as the default input device in your device's sound settings.
- Confirm the microphone is positioned correctly near your mouth.
- 7.1 Surround Sound Not Working (PC):
- Ensure the dedicated software for 7.1 surround sound has been installed correctly using the provided code.
- Verify that 7.1 surround sound is enabled within the software settings.
- RGB Lighting Not Working:
- Ensure the USB cable is connected, as RGB lighting typically requires USB power.
7. Technical Specifications
| Feature | Detail |
|---|---|
| Model | PSH-300 |
| Connectivity | Wired (USB/3.5mm Jack) |
| Driver Size | 40 mm (Custom-tuned) |
| Surround Sound | 7.1 (Software-enabled for PC) |
| Microphone Type | Bendable, Noise Cancelling, Cardioid |
| Weight | 230 grams |
| Package Dimensions | 22.6 x 17.9 x 10.5 cm |
| Package Weight | 420 g |
| ASIN | B0C71FDZZX |
8. Warranty and Support
Your COOLBABY PANSEN PSH-300 Gaming Headset comes with a standard manufacturer's warranty. Please refer to the warranty card included in your package for specific terms and conditions, including the warranty period and coverage details.
For technical support, troubleshooting assistance beyond this manual, or warranty claims, please contact your retailer or the COOLBABY customer service department. Contact information can typically be found on the product packaging or the official COOLBABY website.
Important: Keep your purchase receipt as proof of purchase for warranty purposes.