BOAVISION 2K Dual Lens PTZ Outdoor Camera User Manual

1. Introduction

Thank you for choosing the BOAVISION 2K Dual Lens PTZ Outdoor Camera. This advanced security camera is designed to provide comprehensive surveillance with its dual lens system, 3600 pan and tilt capabilities, and intelligent features like human detection and auto-tracking. This manual will guide you through the installation, operation, and maintenance of your new camera.

2. Package Contents

Please check the package for the following items:

• BOAVISION 2K Dual Lens PTZ Outdoor Camera
• DC12V Power Adapter (with 9.8ft power cord)
• Mounting Screws and Wall Plugs
• Waterproof Kit for Network Cable (if applicable)
• Quick Start Guide

Image: Contents of the BOAVISION camera package, including the camera, power adapter, and power cord length.

3. Product Overview

Familiarize yourself with the main components of your BOAVISION camera:

• Dual Lenses: 2.8mm ultra-wide angle and 8mm telephoto lenses for versatile viewing.
• PTZ Mechanism: Allows for 3550 horizontal pan and 900 vertical tilt.
• Antennas: For stable Wi-Fi and 4G connectivity.
• Infrared LEDs/White Lights: For night vision and full-color night vision.
• Microphone & Speaker: For two-way audio communication.
• SD Card Slot: Supports up to 128GB TF card for local storage (card not included).
• Power Port: DC12V input.

Image: Front view of the BOAVISION 2K Dual Lens PTZ Outdoor Camera, highlighting its dual lenses and overall design.

4. Setup and Installation

4.1 Choosing an Installation Location

Select a location that provides the desired viewing angle and is within range of your Wi-Fi network or has good 4G signal. The camera is IP66 waterproof, making it suitable for outdoor use in various weather conditions.

Image: The camera is shown mounted outdoors, illustrating its IP66 waterproof capability against sun, rain, and snow.

4.2 Mounting the Camera

1. Drill pilot holes at the chosen location using the mounting template (if provided).
2. Insert wall plugs into the drilled holes.
3. Align the camera's mounting bracket with the holes and secure it with the provided screws.

4.3 Power Connection

Connect the DC12V power adapter to the camera's power input port and plug it into a power outlet. Ensure the connection is secure.

4.4 Network Connection (Wi-Fi / 4G)

The camera supports both Wi-Fi and 4G connectivity. You can switch between modes as needed for optimal network connection.

Image: The camera supports both Wi-Fi and 4G LTE connectivity, allowing flexible network options.

4.5 App Setup (CamHipro)

1. Download the CamHipro app from the App Store (iOS) or Google Play Store (Android).
2. Register an account and log in.
3. Follow the in-app instructions to add your camera. This typically involves scanning a QR code on the camera or manually entering its ID.
4. Configure network settings (Wi-Fi or 4G) within the app.

Image: The CamHipro app allows for P2P remote access to the camera from anywhere using a smartphone or computer.

5. Operating the Camera

5.1 Live View and Remote Access

Once connected, you can view the live feed from your camera anytime, anywhere, using the CamHipro app on your smartphone or computer.

5.2 PTZ Control and Dual Lens Zoom

Use the app to control the camera's pan (3550) and tilt (900) movements. The dual lens system (2.8mm wide-angle and 8mm telephoto) combined with 10x digital zoom allows you to get both panoramic views and detailed close-ups.

Image: Demonstrates the innovative dual lens zoom, showing the wide field of view from the 2.8mm lens and the 10x zoomed view from the 8mm telephoto lens.

5.3 Human Detection and Auto Tracking

The camera features intelligent human detection to minimize false alarms. When human motion is detected, the camera can automatically track the subject and, if enabled, zoom in for clearer details.

Image: Illustrates the smart human detection and alarm feature, showing the camera identifying and tracking a person.

5.4 Night Vision Modes

The camera offers three night vision modes:

• Full Color Night Vision: Provides color images even in low light.
• Infrared Night Vision: Standard black and white night vision.
• Intelligent Night Vision: Automatically switches between infrared and full color based on detected motion.

Image: Shows the three night vision modes: Full Color, Infrared, and Intelligent (Double Light Alert).

5.5 Two-Way Audio

With the built-in microphone and speaker, you can listen to audio from the camera's location and speak through the camera using the app, allowing for real-time communication with visitors or deterring intruders.

Image: Illustrates the two-way audio talk back feature, enabling real-time conversation through the camera.

5.6 Video Recording

The camera supports 24/7 recording to a TF (microSD) card (up to 128GB, not included). You can access recorded footage via the CamHipro app.

6. Maintenance

• Cleaning: Gently wipe the camera lens and body with a soft, damp cloth. Do not use harsh chemicals or abrasive cleaners.
• Firmware Updates: Regularly check the CamHipro app for available firmware updates to ensure optimal performance and security.
• SD Card Management: Periodically review and back up important footage. Format the SD card within the app as needed to maintain recording efficiency.

7. Troubleshooting

• Camera Offline/No Connection:
  • Ensure the camera is properly powered on.
  • Check Wi-Fi signal strength or 4G network coverage at the camera's location.
  • Restart the camera and your router.
  • Verify that the camera is connected to the correct Wi-Fi network (2.4GHz only for Wi-Fi).
• Cannot Add Camera to App:
  • Ensure your smartphone is connected to the internet.
  • Check if the camera's indicator light is behaving as expected during pairing.
  • Reset the camera (refer to the quick start guide for reset instructions).
• Poor Image Quality:
  • Clean the camera lenses.
  • Ensure there are no obstructions in the camera's field of view.
  • Check network stability, as poor connection can affect streaming quality.
• Motion Detection Not Working:
  • Verify motion detection settings are enabled in the CamHipro app.
  • Adjust sensitivity settings.
  • Ensure there are no large objects blocking the detection area.

8. Specifications

9. Warranty and Support

For information regarding warranty coverage and technical support, please refer to the warranty card included with your product or visit the official BOAVISION website. You may also contact BOAVISION customer support directly through the contact information provided on their website or within the CamHipro app.