1. Introduction
The JBL Tour One M2 headphones are designed to provide a superior audio experience with advanced features for immersive listening and clear communication. Featuring True Adaptive Noise Cancelling, Smart Ambient technology, and a 4-mic crystal call algorithm, these headphones adapt to your environment and needs.
- True Adaptive Noise Cancelling with Smart Ambient: Enjoy the soundtrack of your life no matter where you are. True Adaptive Noise Cancelling technology automatically uses 4 noise sensing mics to adjust to your surroundings in real-time, minimizing distractions when you need to focus, optimizing the JBL Tour One M2's performance for a superior audio experience—all while you adjust ANC mode control with the JBL Headphones app.
- 4-mic superior calls with voice control: The 4-mic crystal call algorithm of the JBL Tour One M2 allows you to have better conversations even in loud or windy environments or to get help from your preferred voice assistant. And with VoiceAware, you can choose how much of your own voice to hear by controlling the amount of mic input routed back into your headphones.
- Smart Ambient technology: Stay alert to the sounds of the world around you while enjoying your music with Smart Ambient, controlling the ambient sound levels and turning the Personal Sound Amplification button on through the JBL Headphones App to boost the conversations' volume with +15-20dB and adjust the L/R balance.
- Smart Talk for seamless chats: Thanks to the Smart Talk feature, you don't need to pause the music to have a quick conversation: its advanced voice recognition technology reacts to your voice pausing the music and enabling TalkThru.
- Legendary Pro Sound: Thanks to extensive global research and testing, the superior JBL sound curve delivers precise, accurate audio and less distortion with all the music you love at any frequency or volume. The Tour One M2 40mm drivers let you experience the ultimate sound performance, from rich, punchy bass to thrilling top notes.


2. Setup
2.1. Initial Power On and Bluetooth Connection
- To power on the headphones, locate the power button on the right earcup and slide it to the 'on' position.
- For first-time pairing, slide the power button all the way down and hold for a few seconds until the Bluetooth indicator light blinks, indicating pairing mode.
- On your device (smartphone, tablet, computer), navigate to the Bluetooth settings and select "JBL TOUR ONE M2" from the list of available devices.
- Once connected, the Bluetooth indicator light will turn solid blue.

2.2. Using the JBL Headphones App
For advanced controls and personalization, download the JBL Headphones App from your device's app store. The app allows you to:
- Adjust Active Noise Cancelling (ANC) levels.
- Control Smart Ambient and TalkThru features.
- Customize equalizer settings for personalized sound.
- Access VoiceAware settings for call clarity.
2.3. Bluetooth Connection Video Guide
3. Operating the Headphones
3.1. Noise Control Modes
The JBL Tour One M2 offers versatile noise control options:
- Active Noise Cancelling (ANC): Reduces external noise for focused listening. Activate via the dedicated button on the earcup or through the JBL Headphones App.
- Smart Ambient: Allows you to hear your surroundings while enjoying your audio. Useful for awareness in busy environments.
- TalkThru: Automatically pauses music and amplifies voices when you start speaking, enabling quick conversations without removing your headphones.

3.2. Call Management
The 4-mic system ensures clear calls even in challenging environments. Use the integrated controls or voice commands to manage calls.

3.3. Product Overview Video
4. Maintenance
To ensure the longevity and optimal performance of your JBL Tour One M2 headphones, follow these maintenance guidelines:
- Cleaning: Use a soft, dry cloth to clean the earcups and headband. Avoid using abrasive cleaners or solvents.
- Storage: When not in use, store the headphones in their provided carrying case to protect them from dust, scratches, and impacts.
- Battery Care: Avoid fully discharging the battery frequently. For long-term storage, charge the headphones to about 50% to preserve battery health.

5. Troubleshooting
If you encounter issues with your JBL Tour One M2 headphones, try the following steps:
- No Power: Ensure the headphones are fully charged. Connect them to a power source using the provided USB-C cable.
- Cannot Pair: Make sure Bluetooth is enabled on your device and the headphones are in pairing mode. Try restarting both the headphones and your device.
- No Sound: Check the volume levels on both the headphones and your connected device. Ensure the correct audio output is selected on your device.
- Poor Sound Quality: Try adjusting the equalizer settings in the JBL Headphones App. Ensure there are no obstructions between the headphones and your device.
- ANC Not Working: Verify that ANC is enabled via the button or app. Ensure the earcups form a good seal around your ears.
6. Specifications
Feature | Specification |
---|---|
Model Name | JBL Tour One M2 |
Noise Control | Active Noise Cancellation |
Connectivity Technology | Wireless (Bluetooth) |
Frequency Response | 20 Hz |
Sensitivity | 117 dB |
Headphones Jack | 3.5 mm Jack |
Control Type | Voice Control |
Item Weight | 272 Grams (9.6 ounces) |
Battery Life | Up to 50 hours (ANC off), 30 hours (ANC on) |
Charging Time | 2 hours for full charge (5 hours playback with 10 min quick charge) |
Bluetooth Range | 100 Meters |
Ear Placement | Over Ear |
Water Resistance Level | Not Water Resistant |
7. What's in the Box
- 1 x JBL Tour One M2 Headphones
- 1 x Carrying Case
- 1 x 3.5mm Audio Cable
- 1 x Flight Adaptor
- 1 x USB-C Charging Cable

8. Warranty and Support
For detailed warranty information and further support, please refer to the official user guide provided with your product or visit the JBL support website.
You can also access the official User Guide (PDF) here.