SUPBAND HY-991

SUPBAND Knee Massager User Manual

Model: HY-991

Product Overview

The SUPBAND Knee Massager is a versatile 4-in-1 device designed to provide comprehensive knee comfort. It integrates heat therapy, vibration massage, red light therapy, and 3D massage to help alleviate various knee discomforts. This cordless, portable, and rechargeable massager is suitable for use on the knee, shoulder, and elbow.

Two SUPBAND Knee Massagers showing their design and control panel.

Image: Two SUPBAND Knee Massagers, highlighting their sleek design and user interface. The devices are shown ready for use, emphasizing their compact and ergonomic form factor.

Key Features:

  • Heating Function: Offers 3 temperature levels (45℃/115℉, 50℃/125℉, 55℃/130℉) to relax muscles.
  • Vibration Massage: Features 3 vibration modes (low, high, automatic switching) for joint relief.
  • Red Light Therapy: Incorporates red light to support blood circulation.
  • 3D Massage Module: Provides a multi-directional massage experience.
  • User-Friendly Interface: Equipped with an LED touch screen display for easy operation.
  • Timer Function: Automatic shut-off options at 15, 20, 25, or 30 minutes.
  • Portability: Cordless, lightweight (1.65 lbs), and rechargeable via USB-C.
  • Versatile Application: Can be used on knees, shoulders, and elbows.
Diagram showing the 4-in-1 features of the knee massager: 3 heating levels, 3 vibration levels, red light, and simulation massage.

Image: An illustrative diagram detailing the four core functions of the SUPBAND Knee Massager: adjustable heating, multiple vibration modes, red light therapy, and simulated 3D massage, all designed for comprehensive knee comfort.

Safety Information

Before using the SUPBAND Knee Massager, please read and understand the following safety guidelines to ensure safe and effective operation.

  • The knee massager must be fully charged before its initial use.
  • This product is a healthcare device and is not intended to diagnose, treat, cure, or prevent any specific disease or health condition.
  • If you experience serious discomfort or have pre-existing medical conditions, consult a healthcare professional before using this device.
  • Do not use the device on open wounds, swollen areas, or areas with skin irritation.
  • Keep out of reach of children.
  • Do not disassemble or modify the device.
  • Avoid exposing the device to extreme temperatures or direct sunlight.

Setup and Charging

Follow these steps to prepare your SUPBAND Knee Massager for use.

  1. Initial Charge: Before first use, fully charge the device. Connect the provided USB-C charging cable to the massager's charging port and plug the other end into a compatible USB power adapter (not included) or a computer USB port.
  2. Charging Indicator: The LED display will indicate charging status. Ensure the device is fully charged before disconnecting.
  3. Remove Protective Film: For optimal display clarity, ensure any protective film on the LED control panel is removed before use.
Close-up of the USB-C charging port on the SUPBAND Knee Massager with a charging cable inserted.

Image: A detailed view of the USB-C charging port on the SUPBAND Knee Massager, illustrating where to connect the charging cable for power replenishment.

Operating Instructions

Learn how to effectively use your SUPBAND Knee Massager for optimal comfort.

  1. Wearing the Massager: Wrap the massager around your knee, shoulder, or elbow. Adjust the fastening straps to ensure a secure and comfortable fit. The tighter the strap, the better the effect of the massage.
  2. Power On/Off: Long press the power button on the LED touch screen display to turn the device on or off.
  3. Select Mode: Short press the "Mode" button to cycle through the available massage modes. The LED display will show the current mode.
  4. Adjust Heating Level: Press the "Heating" button to select from the 3 heating levels: Low (45℃/115℉), Medium (50℃/125℉), or High (55℃/130℉).
  5. Adjust Vibration Mode: Press the "Intensity" button to switch between the 3 vibration modes: low, high, and automatic switching.
  6. Set Timer: Use the "Time" button to set the automatic shut-off timer to 15, 20, 25, or 30 minutes. The device will automatically stop after the selected duration.
  7. Red Light Activation: The red light therapy function operates in conjunction with other modes.
Close-up of the SUPBAND Knee Massager's LED touch screen display with controls for time, heating, mode, intensity, and red light.

Image: A detailed view of the intuitive LED touch screen control panel on the SUPBAND Knee Massager, illustrating the various buttons for adjusting time, heating levels, massage modes, intensity, and red light therapy.

Diagram of the SUPBAND Knee Massager with labels pointing to its components: Touch Screen Control Panel, Cloth Mesh, Strap Buckle, Red Light, Vibration Pads, Fastening Straps, and Type-C Charging Port.

Image: An exploded diagram of the SUPBAND Knee Massager, clearly labeling its key components such as the touch screen, red light array, vibration pads, and charging port, providing a comprehensive understanding of its structure.

Proper Posture for Use:

For optimal massage effect, ensure proper positioning of the device on your body part.

  • When using on the knee, avoid keeping the leg completely straight (90-degree angle or less is ideal for full contact).
  • Ensure the device is snugly fitted with the straps for maximum contact and effectiveness of the massage and heat.
Illustrations showing correct and incorrect postures for using the knee massager. Correct posture involves a slightly bent knee, while incorrect postures show a straight leg or a knee bent at a sharp angle.

Image: Visual guidance on achieving the proper posture for using the SUPBAND Knee Massager, demonstrating how a slightly bent knee allows for optimal contact and effectiveness of the device's features.

Maintenance and Care

Proper maintenance ensures the longevity and optimal performance of your massager.

  • Cleaning: Wipe the device with a soft, damp cloth. Do not use abrasive cleaners or immerse the device in water.
  • Storage: Store the massager in a cool, dry place away from direct sunlight and extreme temperatures.
  • Battery Care: To prolong battery life, avoid fully discharging the battery frequently. Charge the device regularly, even if not in frequent use.

Troubleshooting

If you encounter any issues with your SUPBAND Knee Massager, refer to the following common problems and solutions.

ProblemPossible CauseSolution
Device does not turn on.Low battery or not charged.Ensure the device is fully charged using the USB-C cable. Long press the power button to turn on.
Heat function is not working.Heat setting is too low or not activated.Press the "Heating" button to cycle through the 3 heat levels. Ensure the device is properly positioned.
Vibration is weak or absent.Vibration mode is off or set to low intensity.Press the "Intensity" button to select a higher vibration mode. Ensure the device is snugly fitted.
Device turns off unexpectedly.Timer function activated or low battery.Check the timer setting. Recharge the device if the battery is low.

If the problem persists after trying these solutions, please contact SUPBAND customer support for assistance.

Specifications

FeatureDetail
Model NumberHY-991
Product Dimensions11.2 x 10 x 8 inches
Item Weight3.34 Pounds (approx. 1.5 kg)
Battery1 Lithium Ion battery (2600mAh capacity)
Power SourceBattery Powered (USB-C rechargeable)
MaterialAcrylonitrile Butadiene Styrene (ABS)
Heating Levels3 levels: 45℃/115℉, 50℃/125℉, 55℃/130℉
Vibration Modes3 modes: Low, High, Automatic Switching
Timer Settings15, 20, 25, 30 minutes
Applicable Body PartsKnee, Shoulder, Elbow

Warranty and Support

SUPBAND offers a warranty and customer support for your product.

  • Warranty: This product comes with a 90-day warranty from the date of purchase.
  • Customer Support: If you have any questions, concerns, or require assistance with your SUPBAND Knee Massager, please contact our customer support team. We aim to resolve inquiries within 48 hours.
  • For contact information, please refer to the packaging or the official SUPBAND website.

Important Legal Disclaimer

Statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition.

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