Introduction
Thank you for purchasing the Aluratek 10" WiFi Digital Photo Frame with Touchscreen IPS LCD Display and 8GB Built-in Memory (Model: ASHDPWM10S). This manual provides detailed instructions for setting up, operating, and maintaining your new digital photo frame. Enjoy sharing your cherished memories with family and friends through this intuitive and feature-rich device.

Figure 1: Aluratek 10" WiFi Digital Photo Frame.
Safety Information
Please read and understand all safety instructions before using this product. Failure to follow these instructions may result in electric shock, fire, or serious injury.
- Do not expose the device to rain, moisture, or extreme temperatures.
- Do not disassemble or attempt to repair the device yourself. Refer all servicing to qualified personnel.
- Use only the provided power adapter. Using an incorrect adapter may damage the device and void the warranty.
- Keep the device away from direct sunlight and heat sources.
- Ensure proper ventilation around the device to prevent overheating.
- Clean the screen with a soft, dry cloth. Avoid using abrasive cleaners or solvents.
Package Contents
Carefully unpack the box and ensure all items listed below are present and in good condition. If any items are missing or damaged, please contact Aluratek customer support.
- Aluratek 10" WiFi Digital Photo Frame (ASHDPWM10S)
- Power Adapter
- USB Cable
- Detachable Stand
- Quick Start Guide (not included in this manual)

Figure 2: Included accessories.
Product Overview
Familiarize yourself with the various parts of your digital photo frame.

Figure 3: Rear view of the photo frame with stand.
Front Panel:
- 10" IPS LCD Touchscreen Display: High-resolution screen for viewing photos and videos, with touch functionality for navigation.
Rear Panel / Sides:
- Power Button: Turns the frame on/off or puts it into standby mode.
- DC-IN Port: Connects to the power adapter.
- USB Port: For connecting USB drives to transfer media.
- SD Card Slot: For inserting SD/SDHC/SDXC memory cards to transfer media.
- Reset Hole: Small pinhole for factory reset (use a paperclip).
- Detachable Stand: Allows the frame to stand upright on a flat surface.
- Wall Mount Holes: For mounting the frame on a wall (VESA compatible).
Setup
1. Attaching the Stand
Insert the detachable stand into the slot on the back of the frame until it clicks into place. Ensure it is securely fastened to provide stable support.
2. Powering On the Frame
- Connect the power adapter to the DC-IN port on the back of the frame.
- Plug the power adapter into a wall outlet.
- Press and hold the Power Button on the back of the frame for a few seconds until the screen lights up.
3. Initial Setup Wizard
Upon first power-on, the frame will guide you through an initial setup wizard:
- Language Selection: Choose your preferred language.
- Wi-Fi Connection: Select your Wi-Fi network from the list and enter the password. Ensure the frame is connected to the internet for full functionality, including cloud photo sharing.
- Time Zone & Date: Set your local time zone, date, and time.
- Frame Name: Give your frame a unique name (e.g., "Living Room Frame").
4. Installing the Companion App
To easily send photos and videos to your frame from your smartphone or tablet, download the dedicated Aluratek companion app. Search for "Aluratek Photo Frame" in your device's app store (Google Play Store for Android, Apple App Store for iOS).

Figure 4: Using the companion app to send photos.
Follow the in-app instructions to create an account and link it to your digital photo frame. You will typically find a unique frame ID or QR code on your frame's settings screen to facilitate this connection.
Operating Instructions
Adding Photos and Videos
There are several ways to add media to your Aluratek digital photo frame:
- Via Companion App (Recommended):
- Open the Aluratek companion app on your smartphone/tablet.
- Select the photos or short videos you wish to send.
- Choose your connected frame as the destination and tap "Send".
- The media will appear on your frame once downloaded.
- Via USB Drive or SD Card:
- Insert a USB flash drive or SD card containing your media into the corresponding port on the frame.
- The frame will usually prompt you to import the media. Follow the on-screen instructions to copy files to the frame's internal memory.
Navigating the Touchscreen Interface
The frame features an intuitive touchscreen interface. Tap icons to select options, swipe left/right to browse photos, and pinch to zoom (if supported by the specific feature).
Settings and Customization
Access the settings menu by tapping the gear icon on the home screen. Here you can adjust:
- Display Settings: Brightness, sleep mode, auto-rotate.
- Slideshow Settings: Transition effects, display order, interval time.
- Wi-Fi Settings: Connect to new networks or manage existing ones.
- Storage: View internal memory usage and manage files.
- Date & Time: Adjust time zone and clock settings.
- System Information: View firmware version and other device details.
- Alarm, Clock, Calendar, Auto Timer: Utilize built-in features for convenience.
Playing Slideshows
Once photos are loaded, the frame will automatically begin a slideshow. You can pause, skip, or adjust slideshow settings directly from the screen.
Maintenance
- Cleaning the Screen: Use a soft, lint-free cloth to gently wipe the screen. For stubborn smudges, slightly dampen the cloth with water. Do not spray cleaners directly onto the screen.
- Cleaning the Frame Body: Wipe the frame body with a dry or slightly damp soft cloth.
- Storage: If storing the frame for an extended period, disconnect it from power and store it in a cool, dry place away from direct sunlight.
- Software Updates: Periodically check for firmware updates through the frame's settings menu to ensure optimal performance and new features.
Troubleshooting
Problem | Possible Solution |
---|---|
Frame does not power on. | Ensure the power adapter is securely connected to both the frame and a working power outlet. Try a different outlet. |
Cannot connect to Wi-Fi. | Check if your Wi-Fi router is on and working. Re-enter the Wi-Fi password carefully. Move the frame closer to the router. Restart the frame and the router. |
Photos are not appearing. | Ensure the frame is connected to Wi-Fi. Check the companion app for successful upload confirmation. Verify the file formats are supported (JPEG, PNG for images; MP4 for videos). Check internal storage capacity. |
Touchscreen is unresponsive. | Restart the frame by holding the power button. If the issue persists, perform a factory reset using the reset pinhole (refer to Product Overview for location). |
Frame is slow or freezes. | Restart the frame. Clear some internal storage if it's nearly full. Check for and install any available firmware updates. |
Specifications
Feature | Detail |
---|---|
Model Number | ASHDPWM10S |
Screen Size | 10 Inches |
Display Type | IPS LCD Touchscreen |
Resolution | WXGA (Specific resolution not provided, WXGA is a general term) |
Internal Memory | 8GB |
Connectivity | Wi-Fi |
Compatible Devices | Personal Computer, Smartphone |
Color | Black |
Product Dimensions | 7.5 x 10.8 x 0.99 inches |
Item Weight | 2.05 pounds |
Manufacturer | Aluratek |
Warranty and Support
Aluratek products are backed by a limited warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official Aluratek website.
If you encounter any issues or have questions not covered in this manual, please contact Aluratek Customer Support:
- Website: www.aluratek.com/support
- Phone: (Contact information typically found on the website or product packaging)
- Email: (Contact information typically found on the website or product packaging)
Please have your model number (ASHDPWM10S) and purchase information ready when contacting support.