1. Introduction
Thank you for choosing the GastroHero Eco PSH900 or PSH903 SA Pizza Grill. This professional-grade pizza grill is designed for efficient use in commercial kitchen environments and reception stations. To ensure safe operation, optimal performance, and longevity of your appliance, please read this instruction manual thoroughly before installation, operation, or maintenance. Keep this manual in a safe place for future reference.
2. Safety Instructions
Always adhere to the following safety precautions to prevent injury or damage to the appliance.
- Electrical Safety: Ensure the appliance is connected to a properly grounded electrical outlet with the correct voltage and amperage as indicated on the product label. Do not use extension cords or adapters. Disconnect power before cleaning or servicing.
- Hot Surfaces: The pizza grill operates at high temperatures. Surfaces will become extremely hot during and after use. Always use heat-resistant gloves and exercise extreme caution to avoid burns. Allow the appliance to cool completely before handling or cleaning.
- Ventilation: Operate the grill in a well-ventilated area to prevent heat buildup. Do not block ventilation openings.
- Placement: Place the grill on a stable, level, and heat-resistant surface, away from flammable materials.
- Children and Unauthorized Personnel: Keep children and unauthorized personnel away from the appliance during operation. This appliance is intended for professional use only.
- Cleaning: Always unplug the appliance and allow it to cool before cleaning. Do not immerse the appliance in water or spray directly with water.
- Damage: Do not operate the appliance if it has a damaged cord or plug, or if it has been dropped or damaged in any way. Contact qualified service personnel for repair.
3. Product Overview
The GastroHero Eco PSH900 / PSH903 SA is a robust pizza grill designed for commercial applications. It features a durable stainless steel construction for hygiene and longevity.

An image showing the GastroHero Eco PSH900 PSH903 SA Pizza Grill, a stainless steel unit designed for commercial use.
Components:
- Stainless Steel Housing
- Heating Elements
- Grill Rack / Pizza Stone (if included)
- Control Knobs (Temperature, Timer - if applicable)
- Power Cord
4. Setup
Follow these steps for initial setup of your pizza grill:
- Unpacking: Carefully remove the appliance from its packaging. Retain packaging materials for future transport or storage.
- Inspection: Inspect the grill for any signs of damage during transit. If damage is found, do not operate the appliance and contact your supplier immediately.
- Placement: Position the grill on a stable, level, and heat-resistant countertop or surface. Ensure there is adequate clearance around the appliance for ventilation (at least 10 cm on all sides). Avoid placing it near walls or materials that are sensitive to heat.
- Electrical Connection: Plug the power cord into a dedicated, grounded electrical outlet that matches the voltage and current requirements of the grill. Refer to the product label for specific electrical ratings.
- Initial Cleaning: Before first use, wipe down all surfaces that will come into contact with food using a damp cloth and mild detergent. Rinse thoroughly and dry completely.
5. Operating Instructions
Operating your GastroHero pizza grill is straightforward:
- Power On: Ensure the grill is properly plugged in. Turn the main power switch (if present) to the 'ON' position.
- Preheating: Set the desired temperature using the temperature control knob. Allow the grill to preheat for approximately 10-15 minutes, or until the indicator light (if present) signals that the set temperature has been reached. Preheating is crucial for even cooking.
- Loading Pizza: Carefully place the pizza onto the grill rack or pizza stone using a pizza peel. Avoid overloading the grill.
- Cooking: Close the grill door (if applicable). Monitor the cooking process. Cooking times will vary depending on the pizza thickness, toppings, and desired crispness.
- Removing Pizza: Once cooked, use a pizza peel or heat-resistant tongs to carefully remove the hot pizza from the grill.
- Power Off: After use, turn the temperature control to the 'OFF' position and switch off the main power. Unplug the appliance if it will not be used for an extended period.
6. Cleaning and Maintenance
Regular cleaning and maintenance will extend the life of your pizza grill and ensure hygienic operation.
- Daily Cleaning:
- Always unplug the grill and allow it to cool completely before cleaning.
- Wipe down exterior stainless steel surfaces with a damp cloth and a mild, non-abrasive cleaner. Dry thoroughly to prevent water spots.
- Remove any food debris from the grill rack or pizza stone. For stubborn residue, use a plastic scraper.
- Deep Cleaning: Periodically, a more thorough cleaning may be required.
- For stainless steel, use specialized stainless steel cleaners to maintain its finish.
- Do not use abrasive pads, steel wool, or harsh chemical cleaners, as these can damage the surfaces.
- Ensure all cleaning agents are food-safe and rinsed off completely.
- Inspection: Regularly inspect the power cord for any signs of damage. Check for loose components or unusual wear. If any issues are found, discontinue use and contact a qualified technician.
7. Troubleshooting
If you encounter issues with your GastroHero pizza grill, refer to the following common troubleshooting steps:
- Appliance Not Turning On:
- Check if the power cord is securely plugged into a working electrical outlet.
- Verify that the circuit breaker has not tripped.
- Ensure the main power switch on the appliance is in the 'ON' position.
- Uneven Heating:
- Ensure the grill has been adequately preheated to the set temperature.
- Check for proper ventilation around the appliance.
- Excessive Smoke:
- This may indicate food residue burning. Clean the interior thoroughly.
- Ensure the pizza is not dripping excessive oil or toppings onto the heating elements.
If the problem persists after performing these checks, discontinue use and contact GastroHero customer support or a qualified service technician.
8. Specifications
| Feature | Specification |
|---|---|
| Brand | GastroHero |
| Model | Eco PSH900, PSH903 SA |
| Reference Number | SKC-2-120-0013-0 |
| Product Dimensions (L x W x H) | 32 x 56 x 4.5 cm |
| Product Weight | 970 grams |
| Material | Stainless Steel |
| Number of Items in Package | 1 |
| Parts Included | One pizza grill unit as described |
| Batteries Required | No |
9. Warranty and Support
For warranty information, please refer to the terms and conditions provided at the time of purchase or contact your retailer. GastroHero aims to provide reliable products and support.
- Spare Parts: Information regarding the availability of spare parts is currently unavailable. Please contact GastroHero directly for inquiries.
- Customer Support: For technical assistance, service, or questions regarding your GastroHero Eco PSH900 / PSH903 SA Pizza Grill, please contact GastroHero customer service through their official website or the retailer from whom you purchased the product.