Introduction
This manual provides essential information for the proper installation, operation, and maintenance of your Generic Basic Case, model CSKB-HEI, designed specifically for the Qilive Smartphone Q1-19 143068 5 Pouces. Please read these instructions carefully before use to ensure optimal performance and protection for your device.
Setup: Case Installation
Follow these steps to correctly install the protective case on your Qilive Smartphone Q1-19 143068 5 Pouces:
- Ensure your smartphone is clean and free of dust or debris.
- Gently align the smartphone with the case, starting with one side.
- Press the phone firmly into the case, ensuring all edges are securely fitted. The flexible TPU frame allows for easy installation.
- Verify that all ports, buttons, and speakers are accessible through the precision cutouts.

Figure 1: The Generic Basic Case securely fitted onto a smartphone, highlighting its design and integrated ring holder.
Operating Features
360° Rotatable Ring Holder
The integrated ring holder provides enhanced grip and serves as a convenient kickstand for hands-free viewing. It rotates 360 degrees for versatile positioning.
- To use as a stand: Pull out the ring and rotate it to your desired angle for watching videos or making video calls.
- To enhance grip: Slide your finger through the ring for a more secure hold on your device, reducing the risk of accidental drops.

Figure 2: Illustration of the ring holder facilitating one-hand operation, improving reach across the smartphone screen.

Figure 3: Detailed view of the integrated 360° rotatable ring holder.
Magnetic Car Mount Compatibility
The case features a built-in metal plate that allows direct adsorption to magnetic car mount holders (magnetic car mount not included). This enables convenient use of GPS or music playback while driving.
- Simply attach the back of the case to a compatible magnetic car mount. No additional patches are required.
- Note: This case does not support wireless charging due to the integrated metal plate.

Figure 4: The phone case demonstrating compatibility with a magnetic car mount, allowing for adjustable viewing angles.
Maintenance and Care
To keep your case in optimal condition and ensure its longevity, follow these simple care instructions:
- Cleaning: Wipe the case regularly with a soft, damp cloth to remove dust and fingerprints. Avoid using harsh chemicals or abrasive cleaners, as these can damage the material.
- Storage: When not in use, store the case in a cool, dry place away from direct sunlight and extreme temperatures.
- Material Integrity: The case is made of a durable TPU frame and PC backplane. While designed for protection, avoid excessive bending or twisting to maintain its structural integrity.
Troubleshooting
If you encounter any issues with your case, please refer to the following common concerns:
- Case Fit: If the case does not seem to fit correctly, ensure you have the correct model (Qilive Smartphone Q1-19 143068 5 Pouces). Re-install the case by aligning it carefully and pressing firmly around all edges.
- Protection Concerns: The case features a soft silicone frame and hard PC backplane with thickened four corners and a silicone buffer layer. This design provides protection against drops and impacts, with edges slightly raised above the screen and camera for added safety.

Figure 5: Shockproof design highlighting reinforced corners and raised bezels for screen and camera protection.
- Magnetic Mount Adhesion: Ensure your magnetic car mount is clean and free of obstructions for optimal adhesion. The case's built-in metal plate is designed for direct magnetic attachment.
- Wireless Charging: Please note that this case is not compatible with wireless charging due to the integrated metal plate for magnetic car mounts.
Specifications
| Product Model | CSKB-HEI |
| Compatible Phone Models | Qilive Smartphone Q1-19 143068 5 Pouces |
| Material | TPU (Thermoplastic Polyurethane) frame, PC (Polycarbonate) backplane |
| Features | 360° Rotatable Ring Holder, Magnetic Car Mount Compatible (mount not included), Shockproof Design, Precision Cutouts |
| Product Dimensions (L x W x H) | 0.39 x 0.39 x 0.39 inches |
| Item Weight | 2.46 ounces |
| Color | CSKB-HEI |
Warranty Information
This product is covered by a standard limited warranty provided by the manufacturer. For specific details regarding warranty coverage, duration, and claims process, please refer to the documentation included with your purchase or contact the manufacturer directly.
Note: The warranty typically covers manufacturing defects but does not cover damage caused by misuse, accidents, or unauthorized modifications.
Customer Support
For technical assistance, product inquiries, or to report any issues, please contact the manufacturer or seller through the platform where the product was purchased. Please have your product model number (CSKB-HEI) and purchase details ready when contacting support.





