Amazon Echo Show 5 (3rd Gen) with Adjustable Stand User Manual

Introduction

The Echo Show 5 (3rd Gen) is a compact smart display designed to integrate Alexa into your daily life. This device allows you to manage alarms, timers, smart home routines, and view essential information like calendars and weather.

It features a 5.5-inch display and enhanced audio for streaming music, shows, and podcasts. The integrated 2 MP camera supports video calls and home monitoring. This bundle includes the Echo Show 5 (3rd Gen) and an adjustable stand with a USB-C charging port, providing flexible placement and viewing angles.

Image: Echo Show 5 (3rd Gen) on its adjustable stand.

Setup

1. Unpack Components: Carefully remove the Echo Show 5 (3rd Gen), the adjustable stand, and the Glacier White power adapter (22W) from the packaging.
2. Attach to Stand: Place the Echo Show 5 onto the adjustable stand. Ensure the device is securely seated and the USB-C charging port aligns with the stand's connection point.
3. Connect Power: Plug the Glacier White power adapter cable into the USB-C port on the stand or directly into the device. Then, plug the adapter into a standard electrical outlet.
4. Initial Boot-up: The device will power on automatically. Follow the on-screen instructions to select your language and connect to your Wi-Fi network. The Echo Show 5 supports dual-band 802.11a/b/g/n/ac Wi-Fi networks.
5. Alexa App Setup: For advanced settings and features, download the Alexa app on your Fire OS, Android, or iOS device, or access it via a web browser.

Image: The adjustable stand allows for various viewing angles.

Operating Instructions

Voice Control with Alexa

To activate Alexa, simply say the wake word "Alexa." You can then issue commands for various tasks:

• Alarms and Timers: "Alexa, set an alarm for 7 AM." or "Alexa, set a timer for 10 minutes."
• Music and Media: "Alexa, play my morning playlist." or "Alexa, show me movies on Prime Video."
• Weather and News: "Alexa, what's the weather today?" or "Alexa, play the news."
• Smart Home Control: "Alexa, turn on the living room lights." (Requires compatible smart home devices.)

Touch Screen Navigation

The 5.5-inch touch screen allows for intuitive interaction:

• Swipe left or right to access different home screen widgets and content.
• Swipe down from the top of the screen to access quick settings like brightness, volume, and Do Not Disturb mode.
• Tap on items to open applications, view details, or confirm actions.

Camera Functions and Privacy

The built-in 2 MP camera supports video calls and home monitoring:

• Video Calling: "Alexa, call Mom." (Requires contacts to have the Alexa app or an Echo device with a screen.)
• Home Monitoring: Use the camera to check in on your home remotely via the Alexa app.
• Privacy Shutter: For privacy, slide the physical camera shutter located on the top edge of the device to cover the camera lens. There is also a mic/camera off button.

Image: The camera shutter provides physical privacy.

Bluetooth Connectivity

The Echo Show 5 supports Bluetooth for audio streaming:

• Stream to Echo Show 5: Pair your mobile device to the Echo Show 5 to play audio through its built-in speaker.
• Stream from Echo Show 5: Pair the Echo Show 5 to an external Bluetooth speaker for enhanced audio output.

Maintenance

To ensure optimal performance and longevity of your Echo Show 5 (3rd Gen):

• Cleaning: Gently wipe the screen and device exterior with a soft, dry, lint-free cloth. Avoid using abrasive cleaners, solvents, or chemical sprays.
• Ventilation: Ensure the device is placed in an area with adequate airflow to prevent overheating. Do not block the speaker grille or any ventilation openings.
• Power Cord Care: Handle the power cord carefully. Do not bend, twist, or pinch it excessively.

Troubleshooting

• Device Not Powering On:
  • Verify the power adapter is securely connected to both the device and a functional power outlet.
  • Ensure you are using the provided 22W Glacier White power adapter.
• Wi-Fi Connectivity Issues:
  • Check if your Wi-Fi network is active and broadcasting.
  • Ensure the Echo Show 5 is within range of your Wi-Fi router.
  • Re-enter your Wi-Fi password on the device.
  • Restart your Wi-Fi router and the Echo Show 5.
• Alexa Not Responding:
  • Check if the microphone is muted. The mic/camera off button on top of the device should not be red.
  • Speak clearly and ensure there is no excessive background noise.
  • Restart the device by unplugging and replugging the power adapter.
• Camera Not Working:
  • Ensure the physical camera shutter is open.
  • Check privacy settings within the Alexa app to ensure camera access is enabled.
• Audio Distortion or No Sound:
  • Adjust the volume using voice commands or the on-screen controls.
  • If using an external Bluetooth speaker, ensure it is properly paired and connected, and its volume is adjusted.

Specifications

Warranty and Support

Your Echo Show 5 (3rd Gen) comes with a 1-year limited warranty and service. This warranty covers defects in materials and workmanship under normal use.

Extended Warranty: Optional 1-year, 2-year, and 3-year extended warranties are available for U.S. customers and can be purchased separately.

Software Security Updates: Amazon provides software security updates for this device. For more information specific to your device, please visit the "Manage Your Content and Devices" section on the Amazon website.

Customer Support: For technical assistance, troubleshooting, or warranty claims, please visit the official Amazon support website or contact Amazon customer service directly. Use of the Echo Show 5 is subject to Amazon's terms and conditions.

Privacy Features: The device is built with multiple layers of privacy controls, including wake word technology, streaming indicators, a microphone/camera off button, a built-in camera shutter, and the ability to view and delete your voice recordings. For detailed information, visit the Alexa Privacy Hub.