Auxoliev EMS Neck Massager with Heat (Model: 768649287373) - Instruction Manual

1. Introduction

The Auxoliev EMS Neck Massager is designed to provide relief from neck pain, stiffness, soreness, knots, and muscle tightness using electric pulse technology and heat therapy. This device transmits gentle currents to deep muscle fibers, promoting relaxation and improved blood circulation in the neck area.

Key features include:

• 3-Head TENS Neck Massager: Utilizes electric pulse technology for deep muscle relaxation.
• Customizable Settings: Offers 9 massage modes and 50 intensity levels to suit individual needs.
• Heat Therapy: Features 3 adjustable hot compress levels (100.4 °F, 104 °F, 107.6 °F) to enhance blood circulation and relieve pain.
• Adjustable Timer: Sessions can be set from 5 to 30 minutes.
• Portable Design: Wireless and lightweight for convenient use at home, office, while driving, or traveling.

2. Safety Information

Please read and understand all safety precautions before using the device.

• Do not use on broken skin or open wounds.
• Do not use while sleeping or taking a bath.
• Consult a healthcare professional before use if you are pregnant or have a pacemaker.
• For better comfort, moisten your neck with some cream or water before wearing the massager.
• The electric pulse starts with a relatively low intensity. Users may need to increase it to a higher level (e.g., level 10) to feel the pulse effectively.

3. Setup and Charging

The massager is cordless and rechargeable. It comes with a USB-C charging cable.

1. Connect the provided USB-C cable to the charging port on the massager.
2. Connect the other end of the cable to a compatible USB power adapter, mobile power supply, or computer USB port.
3. Ensure the device is turned off during charging.
4. A full charge typically takes about 1 hour and provides approximately 2 hours of use with heat, or up to 300 minutes without heat.

4. Operating Instructions

The massager can be operated directly via buttons on the device or using the included remote control.

4.1. Preparation for Use

1. Ensure the device is fully charged.
2. Moisten your neck with some cream or water to improve conductivity and comfort.
3. Place the massager around your neck, ensuring the electrode pads are in close contact with your skin. If there is hair or other objects on your neck, the device may not start.

4.2. Using the Device Controls

• Power Button: Press and hold to turn the device on/off. Short press to cycle through massage modes.
• Heat Button: Press to activate/deactivate heat therapy and cycle through 3 heat levels (100.4 °F, 104 °F, 107.6 °F).
• Intensity Buttons (+/-): Press to increase or decrease the electric pulse intensity (50 levels available).

4.3. Using the Remote Control

The remote control provides convenient access to all functions. Ensure the remote is pointed directly at the device for proper function.

• Power Button: Press to turn the device on/off.
• Mode Button (M): Press to switch between 9 massage modes (e.g., Thumping, Acupuncture, Squeezing, Kneading, Shiatsu, Cupping, Massage, Tapping, Pulse).
• Heat Button: Press to switch heating mode and cycle through 3 heat levels.
• Intensity Buttons (+/-): Press to switch pulse intensity (50 levels available).
• Timer: Adjust session duration from 5 to 30 minutes.

5. Maintenance

To ensure the longevity and hygiene of your Auxoliev EMS Neck Massager, follow these maintenance guidelines:

• Wipe the device with a soft, damp cloth after each use.
• Do not use abrasive cleaners or immerse the device in water.
• Store the massager in a cool, dry place away from direct sunlight and extreme temperatures.
• Keep the charging port free from dust and debris.

6. Troubleshooting

If you encounter any issues with your massager, refer to the following common solutions:

• Device not turning on: Ensure the device is fully charged. Press and hold the power button for a few seconds.
• Not feeling the pulse: Ensure the electrode pads are in close contact with your skin. Apply a small amount of cream or water to your neck. Increase the intensity level gradually, as the device starts at a low intensity.
• Remote control not working: Ensure the remote is pointed directly at the device. Check if the remote's battery needs replacement (if applicable).
• Inconsistent massage: Ensure the device is properly positioned on your neck and the pads have good contact.

If problems persist, please contact customer support for assistance.

7. Specifications

8. Warranty and Support

The Auxoliev EMS Neck Massager typically comes with a 1-year warranty. For warranty claims, technical support, or any product-related inquiries, please contact Auxoliev customer service. Refer to the product packaging or the official Auxoliev website for the most current contact information.