Introduction
This user manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your Acer KB272 EBI 27" IPS Full HD Monitor. Please read this manual thoroughly before using the product to ensure proper functionality and to prevent damage.
The Acer KB272 EBI monitor is designed for home, gaming, or office use, featuring a 27-inch Full HD IPS display with AMD FreeSync Technology, a 1ms Visual Response Boost (VRB) response time, and a 100Hz refresh rate (via HDMI). It also incorporates Acer VisionCare technology for reduced eye strain.
Safety Information
Always observe the following safety precautions to ensure safe operation and to prolong the life of your monitor:
- Do not expose the monitor to rain or moisture.
- Do not open the monitor casing. There are no user-serviceable parts inside. Refer all servicing to qualified service personnel.
- Place the monitor on a stable, flat surface to prevent it from falling.
- Ensure proper ventilation around the monitor. Do not block ventilation openings.
- Use only the power adapter supplied with the monitor.
- Disconnect the power cable from the wall outlet if the monitor will not be used for an extended period.
Package Contents
Verify that all items are present and in good condition:
- Acer KB272 EBI Monitor
- Monitor Stand (Base and Neck)
- Power Cable
- HDMI Cable
- User Manual (this document)
Setup
1. Assembling the Monitor Stand
Carefully remove the monitor and its components from the packaging. Place the monitor face down on a soft, clean surface to prevent scratches.
- Attach the stand neck to the monitor panel. Ensure it clicks securely into place.
- Attach the stand base to the stand neck. Tighten the screw at the bottom of the base to secure it.
Figure 1: Front view of the Acer KB272 EBI monitor with its stand assembled.
2. Connecting the Monitor
The monitor supports both HDMI and VGA connections. Choose the appropriate cable for your computer.
- HDMI Connection: Connect one end of the HDMI cable (included) to the HDMI port on your computer's graphics card and the other end to the HDMI port on the monitor.
- VGA Connection: Connect one end of the VGA cable (not included) to the VGA port on your computer and the other end to the VGA port on the monitor.
- Power Connection: Connect the power cable to the monitor's power input, then plug the other end into a grounded electrical outlet.
Figure 2: Rear view of the monitor displaying the HDMI and VGA input ports, along with the power input.
Figure 3: Diagram showing the dimensions of the Acer KB272 EBI monitor (24.5" W x 7.9" D x 18" H).
3. VESA Wall Mounting (Optional)
The monitor is VESA mounting compliant (100 x 100mm). To wall mount, remove the stand and attach a compatible VESA mount (sold separately) to the four screw holes on the back of the monitor.
Figure 4: The Acer KB272 EBI monitor shown mounted on a VESA-compatible wall arm, demonstrating flexible positioning.
Operating Instructions
1. Powering On/Off
Press the power button located on the back right side of the monitor to turn it on or off. The power indicator light will illuminate when the monitor is on.
2. Adjusting Display Settings (OSD Menu)
The On-Screen Display (OSD) menu allows you to adjust various monitor settings. The control buttons are located on the back right side of the monitor.
- Press any OSD button to activate the OSD menu.
- Use the navigation buttons to move through the menu options.
- Press the select button to enter a sub-menu or confirm a selection.
- Common adjustable settings include Brightness, Contrast, Color Temperature, Input Source, and Picture Mode.
3. AMD FreeSync Technology
This monitor supports AMD FreeSync technology, which synchronizes the monitor's refresh rate with your graphics card's frame rate to eliminate screen tearing and stuttering during gaming. Ensure your graphics card supports AMD FreeSync and that the feature is enabled in your graphics card's control panel.
Figure 5: Visual comparison demonstrating the effect of AMD FreeSync technology, showing a tear-free image versus a torn image without FreeSync.
4. 100Hz Refresh Rate and Flicker-Free Technology
The 100Hz refresh rate provides smoother motion and reduces eye strain compared to lower refresh rates. Combined with flicker-free technology, it offers a more comfortable viewing experience, especially during prolonged use.
Figure 6: Illustration comparing 100Hz and 60Hz refresh rates, highlighting smoother transitions and reduced eyestrain with 100Hz.
5. IPS Panel and Wide Viewing Angle
The In-Plane Switching (IPS) panel technology ensures consistent and accurate colors from wide viewing angles, up to 178 degrees horizontally and vertically. This is beneficial for collaborative work or viewing content from different positions.
Figure 7: Diagram illustrating the wide 178-degree viewing angle provided by the IPS panel, ensuring color accuracy from various perspectives.
Maintenance
Cleaning the Monitor
- Always unplug the monitor from the power outlet before cleaning.
- Use a soft, lint-free cloth slightly dampened with water or a non-abrasive screen cleaner to wipe the screen.
- For the monitor casing, use a soft, dry cloth.
- Avoid using alcohol, ammonia, or abrasive cleaners, as they may damage the screen or casing.
Storage
If storing the monitor for an extended period, disconnect all cables and store it in a cool, dry place, preferably in its original packaging to protect it from dust and physical damage.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No image on screen | Power cable not connected; Video cable not connected; Incorrect input source selected. | Ensure power cable is securely connected and power outlet is active. Check video cable connection (HDMI/VGA). Press the OSD button to select the correct input source. |
| Image is blurry or distorted | Incorrect resolution; Loose video cable. | Set the display resolution to 1920 x 1080. Ensure the video cable is securely connected. |
| Screen flickering | Refresh rate issue; Interference. | Ensure refresh rate is set to 100Hz in your computer's display settings. Check for nearby electronic devices causing interference. |
| No sound (if external speakers are connected to PC) | Audio settings on PC; Speaker connection. | This monitor does not have built-in speakers or an audio output port. Ensure your external speakers are correctly connected to your computer's audio output. |
Specifications
| Feature | Detail |
|---|---|
| Model Name | KB272 EBI |
| Part Number | UM.HK2AA.E02 |
| Display Size | 27 Inches |
| Panel Type | IPS |
| Resolution | Full HD (1920 x 1080) |
| Refresh Rate | 100Hz (via HDMI) |
| Response Time | 1ms VRB (Visual Response Boost) |
| Brightness | 250 nits |
| Viewing Angle | 178° (H), 178° (V) |
| Connectivity | 1 x HDMI 1.4 Port, 1 x VGA Port |
| Tilt Adjustment | -5° to 15° |
| VESA Mount Compatible | 100 x 100mm |
| Dimensions (LxWxH) | 7.9 x 24.5 x 18 inches |
| Weight | 11.86 pounds |
Warranty and Support
Warranty Information
This product comes with a standard manufacturer's warranty. Please refer to the warranty card included in your product packaging or visit the official Acer website for detailed warranty terms and conditions specific to your region.
Customer Support
For technical assistance, product inquiries, or service requests, please contact Acer customer support through their official website or the contact information provided in your product documentation. You may also find additional resources and FAQs on the Acer support page.
Official User Manual (PDF): Download PDF