1. Introduction
This manual provides essential information for the safe and efficient operation of your Candy RapidO Washer Dryer, model ROW4964DWMST/1-S. Please read all instructions carefully before installation and use. This appliance combines washing and drying functions, offering convenience and efficiency for your laundry needs.
Key features include a 9 kg washing capacity and 6 kg drying capacity, 1400 RPM spin speed, Wi-Fi connectivity for control via the hOn App, a steam function, and a selection of rapid programs.
Image 1.1: Front view of the Candy RapidO Washer Dryer, showcasing its modern design and control panel.
2. Safety Information
Always adhere to the following safety guidelines to prevent accidents and ensure proper operation of the appliance:
- Ensure the appliance is properly grounded before use.
- Do not allow children to play with or operate the appliance.
- Keep packaging materials out of reach of children.
- Do not overload the washer dryer. Refer to capacity limits for washing (9 kg) and drying (6 kg).
- Never open the door forcefully during operation.
- Disconnect the appliance from the power supply before cleaning or maintenance.
- Do not wash or dry articles that have been cleaned in, washed in, soaked in, or spotted with combustible or explosive substances such as wax, oil, paint, gasoline, degreasers, dry-cleaning solvents, kerosene, etc.
3. Setup and Installation
3.1 Unpacking
Carefully remove all packaging materials. Inspect the appliance for any damage. Retain packaging for future transport if necessary.
3.2 Removing Transit Bolts
Before use, remove all transit bolts located at the rear of the appliance. These bolts secure the drum during transport and must be removed to prevent damage during operation. Refer to the diagram below for bolt locations.
Image 3.1: Rear view of the appliance, indicating the positions of the transit bolts that must be removed before first use.
3.3 Positioning the Appliance
Place the washer dryer on a firm, level floor. Adjust the leveling feet to ensure the appliance is stable and balanced. Proper leveling reduces vibration and noise during operation.
3.4 Water and Drain Connections
Connect the water inlet hose to a cold water tap. Ensure connections are tight to prevent leaks. Insert the drain hose into a suitable drain pipe or sink, ensuring it is securely fastened and positioned to prevent siphoning.
The product includes a drain hose for connection.
3.5 Electrical Connection
Connect the power cord to a grounded electrical outlet. Ensure the voltage matches the appliance's requirements (230V AC).
4. Operating Instructions
4.1 Control Panel Overview
The Candy RapidO features an intuitive control panel with an alphanumeric display and soft-touch buttons. The main dial allows for program selection, while additional buttons control options like temperature, spin speed, and steam.
Image 4.1: Detailed view of the control panel, highlighting the alphanumeric display and user-friendly interface.
4.2 Loading Laundry
Open the large porthole door and load laundry into the drum. Do not exceed the maximum load capacity of 9 kg for washing and 6 kg for drying. Overloading can affect performance and efficiency.
Image 4.2: The appliance with its door open, illustrating the spacious drum for laundry loading.
4.3 Adding Detergent
Pull out the detergent drawer located on the top left of the appliance. Add appropriate amounts of detergent and fabric softener to the designated compartments. The Quick&Clean technology pre-mixes water and detergent for effective cleaning.
Image 4.3: The detergent drawer, showing compartments for detergent and fabric softener.
4.4 Program Selection
Turn the program selector dial to choose your desired wash or wash&dry cycle. The appliance offers 9 rapid programs designed for various fabric types and soil levels, improving cleaning action by 50% compared to traditional motors.
- Quick&Clean Technology: This system creates a concentrated solution of water and detergent, sprayed directly onto the clothes at high pressure. This allows for effective washing at lower temperatures (e.g., 20°C achieves results comparable to 40°C).
- Steam Function: Select the steam option to relax fabric fibers, reduce wrinkles, and facilitate ironing. This is particularly useful for delicate items or garments prone to creasing.
Image 4.4: The program dial, illustrating various rapid cycle options, such as the 39-minute half-load program.
4.5 hOn App Connectivity
The appliance features Wi-Fi connectivity, allowing control and monitoring via the hOn App. Download the app to your smartphone to access over 60 specific cycles, optimize stain treatment, receive end-of-cycle notifications, and plan maintenance.
Image 4.5: A user interacting with the hOn app on a mobile device, demonstrating remote control capabilities.
5. Maintenance
Regular maintenance ensures the longevity and optimal performance of your Candy RapidO Washer Dryer.
- Detergent Drawer Cleaning: Periodically remove and clean the detergent drawer to prevent residue buildup.
- Filter Cleaning: Clean the pump filter regularly to remove lint and foreign objects. Refer to the appliance manual for specific instructions on accessing and cleaning the filter.
- Drum Cleaning: Use a dedicated drum cleaning cycle or a mixture of vinegar and baking soda to clean the drum and remove odors.
- App Reminders: The hOn App can provide reminders for routine maintenance tasks, helping you keep your appliance in top condition.
6. Troubleshooting
If you encounter issues with your washer dryer, consult the following common troubleshooting steps:
| Problem | Possible Cause | Solution |
|---|---|---|
| Appliance does not start | No power, door not closed, program not selected. | Check power supply, ensure door is securely latched, select a program and press start. |
| Water leakage | Loose hose connections, clogged detergent drawer, damaged seal. | Check and tighten hose connections, clean detergent drawer, inspect door seal for damage. |
| Excessive vibration/noise | Transit bolts not removed, uneven appliance, overloaded drum. | Ensure transit bolts are removed, level the appliance using adjustable feet, reduce laundry load. |
| Spin cycle not working | Unbalanced load, drain pump filter clogged, technical fault. | Rearrange laundry for even distribution, clean drain pump filter. If issue persists, contact service. |
| Clothes are too creased after drying | Overloaded dryer, incorrect program, clothes left in dryer too long. | Reduce load size, select appropriate drying program, remove clothes promptly after cycle ends. Use steam function. |
For issues not listed here or if problems persist, please contact customer support.
7. Specifications
| Feature | Specification |
|---|---|
| Model Number | ROW4964DWMST/1-S (Internal: 31018864) |
| Brand | Candy |
| Type | Freestanding Washer Dryer |
| Washing Capacity | 9 kg |
| Drying Capacity | 6 kg |
| Maximum Spin Speed | 1400 RPM |
| Energy Efficiency Class (Wash) | A |
| Energy Efficiency Class (Wash & Dry) | D |
| Dimensions (H x W x D) | 85 cm x 60 cm x 58 cm |
| Weight | 96 kg |
| Color | White |
| Connectivity | Wi-Fi (hOn App compatible) |
| Special Features | Quick&Clean Technology, Steam Function, 9 Rapid Programs, Inverter Motor, Delayed Start, Automatic Dose, Hygienic Steam |
| Included Components | Drain hose |
Image 7.1: Diagram illustrating the efficient and durable inverter motor technology.
8. Warranty and Support
8.1 Warranty Information
This product is covered by a manufacturer's warranty. For specific details regarding warranty terms and conditions, please refer to the documentation provided with your appliance or visit the official Candy website. In general, the manufacturer offers a standard warranty period, with options for extended parts warranty (e.g., 8 years for spare parts after the initial 2-year warranty, subject to activation and labor costs).
8.2 Customer Support
For technical assistance, spare parts, or service requests, please contact Candy customer support. Have your appliance model number (ROW4964DWMST/1-S) and serial number ready when contacting support.
