Welcome to Your Britax Willow S Infant Car Seat
The Britax Willow S Infant Car Seat is designed to provide safety, comfort, and convenience for your child from 4 to 30 pounds and up to 32 inches. Featuring ClickTight technology for secure installation and the RightSize System for a perfect fit, this manual will guide you through its features, installation, operation, and care.

Figure 1: Britax Willow S Infant Car Seat with Alpine Base.
Key Features
Your Britax Willow S Infant Car Seat comes equipped with several features designed for optimal safety and ease of use:
- INFANT CAR SEAT: Includes the Britax Willow S Rear Facing Car Seat and Alpine base for easy transportation.
- INSTALL CONFIDENTLY: The Willow S is a rear facing car seat with ClickTight technology so you know it can be installed securely.
- FIND THE PERFECT FIT: The RightSize system provides adjustment points at the hips, shoulders and between the legs to create your baby’s perfect fit.
- STABLE BASE: The Alpine car seat base features a ReboundReduce Stability Bar to help reduce movement during car rides.
- MACHINE-WASHABLE CAR SEAT COVER AND INSERT: The SafeWash car seat cover and stroller insert only are naturally flame-retardant and safe to machine wash and dry.
- ATTACH FOR EASY STROLLING: This Britax car seat is compatible with Brook, Brook+ and Grove strollers for convenient cruising in the car and outside.
- PROTECTIVE CANOPY: The car seat canopy is UPF 50+ and has a flip-down visor for comfortable riding.
- QUICK-PUSH LATCH CONNECTORS: Locks into place with a click and easily released with the push of a button—store within the base when not in use.
- SPACE SAVING DESIGN: Features SpaceSaver design to free up backseat space while giving your child plenty of room for the ride.
- PLUSH HARNESS PADDING: Britax newborn car seat has plush harness padding and infant insert pillows so your child can ride comfortably.

Figure 2: Annotated diagram of the Britax Willow S Infant Car Seat features.
Setup and Installation
Proper installation is crucial for your child's safety. Always refer to your car seat's user guide for complete instructions.
Installing the Alpine Base
Method 1: Installation Using Vehicle Seat Belt (ClickTight Technology)
The ClickTight system makes seat belt installation simple and secure.
Video 1: Official Britax Willow S Infant Car Seat Installation using Vehicle Seat Belt.
- Position the Base: Place the Alpine base rear-facing on your vehicle seat. Ensure no more than 4.7 inches of the base hangs over the edge of the vehicle seat.
- Adjust Recline: Adjust the recline angle until the blue marker is completely visible within the indicator window.
- Open ClickTight: Grab the ClickTight handle, squeeze the button, and lift to open the compartment. The indicator window will turn green when fully open.
- Route Seat Belt: Pull the lap and shoulder parts of the vehicle seat belt across the base. Tuck both the lap and shoulder belts under the ClickTight mechanism and through the designated belt guides. Buckle the seat belt.
- Remove Slack: Gently remove any slack from the vehicle seat belt, ensuring it is not overtightened.
- Close ClickTight: Push down firmly on the ClickTight handle until you hear a click. The indicator window should now be entirely green.
- Test Tightness: The installed base should not move more than 1 inch side-to-side or front-to-back at the belt path.

Figure 3: Secure installation with ClickTight Technology.
Method 2: Installation Using Lower Anchor Connectors (LATCH)
For vehicles equipped with LATCH anchors, you can use the lower anchor connectors for installation.
Video 2: Official Britax Willow S Infant Car Seat Installation using LATCH.
- Position the Base: Place the Alpine base rear-facing on your vehicle seat. Ensure no more than 4.7 inches of the base hangs over the edge of the vehicle seat.
- Adjust Recline: Adjust the recline angle until the blue marker is completely visible within the indicator window.
- Open ClickTight: Grab the ClickTight handle, squeeze the button, and lift to open the compartment. The indicator window will turn green when fully open.
- Access LATCH Connectors: Open the lower connector storage compartment. Remove and lengthen the connector straps, then close the lid.
- Attach Connectors: Tuck the connector strap under the ClickTight mechanism and through the belt guides. Press the lower connectors onto their adjacent lower anchors in your vehicle until you hear a click.
- Remove Slack: Pull gently on the end of the lower connector strap to remove any slack. Ensure the strap is not twisted.
- Close ClickTight: Move the connector strap to the side of the ClickTight locking point. Push down firmly on the ClickTight handle until you hear a click. The indicator window should now be entirely green.
- Test Tightness: The installed base should not move more than 1 inch side-to-side or front-to-back at the belt path.
Attaching the Infant Carrier to the Base
Once the base is securely installed, attach the infant carrier:
- Align and Place: Align the infant carrier with the base and gently lower it until it clicks into place. Listen for a clear click to confirm secure attachment.
- Adjust Carry Handle: For use in a vehicle, the carry handle must be adjusted to a locked position. Britax recommends position 1 to help reduce rebound movement in a crash.
- Confirm Connection: Pull up on both sides of the seat handle to ensure the carrier is securely connected to the base.

Figure 4: Attaching the infant carrier to the base.
Operating Your Infant Car Seat
Adjusting the Harness and Infant Inserts (RightSize System)
The RightSize System ensures a perfect fit for your growing baby:
- Harness Height: Adjust the harness straps so they are at or just below your child's shoulders when rear-facing.
- Crotch Buckle: Position the crotch buckle in the slot closest to your child without being underneath them.
- Infant Inserts: Use the plush harness padding and infant insert pillows for newborns and smaller infants. Remove them as your child grows and no longer needs the extra support.

Figure 5: Customizing the fit with the RightSize System.
Canopy Usage
The protective canopy provides shade and privacy:
- UPF 50+: The canopy offers UPF 50+ sun protection.
- Flip-Down Visor: Extend the integrated flip-down visor for additional sun protection.

Figure 6: Protective canopy in use.
Maintenance and Care
Cleaning Instructions
Keeping your car seat clean is essential for hygiene and longevity:
- SafeWash Fabrics: The car seat cover and stroller insert are made with SafeWash fabrics, which are naturally flame-retardant and safe to machine wash and dry. Refer to the care label for specific washing instructions.
- Harness and Buckle: Wipe harness straps with a damp cloth. Do not machine wash or submerge the buckle in water.
- Plastic and Metal Parts: Clean plastic and metal parts with mild soap and water.

Figure 7: Machine-washable SafeWash fabrics.
Storage
When not in use, store the car seat in a cool, dry place away from direct sunlight.
Compatibility
The Britax Willow S Infant Car Seat is designed to integrate seamlessly with other Britax products.
Video 3: Britax Willow Brook S+ Travel System Overview.
This car seat is compatible with Britax Brook, Brook+, and Grove strollers, allowing for convenient travel system configurations in both parent-facing and forward-facing modes.
Troubleshooting Common Issues
If you encounter any issues, refer to the table below for common problems and solutions:
| Problem | Solution |
|---|---|
| Car seat feels loose after installation. | Ensure the ClickTight indicator is entirely green. Re-read the installation steps carefully and re-install, ensuring all slack is removed from the belt. |
| Harness straps are difficult to adjust. | Check for any twists in the harness straps. Ensure the harness release button is fully depressed when attempting to loosen. Refer to the RightSize System section for proper adjustment. |
| Carrier does not click securely into the base. | Ensure the base is correctly installed and level. Verify there are no obstructions preventing the carrier from fully engaging with the base. Apply firm, even pressure until you hear a click. |
| Canopy does not extend smoothly. | Check for any fabric obstructions or debris in the canopy's tracks. Gently guide the canopy along its frame. |
Product Specifications
Detailed specifications for your Britax Willow S Infant Car Seat:
| Specification | Detail |
|---|---|
| Product Dimensions | 28.1 x 16.9 x 24.11 inches |
| Item Model Number | E1C993X |
| Minimum Weight Recommendation | 4 Pounds |
| Maximum Weight Recommendation | 30 Pounds |
| Maximum Height Recommendation | 32 Inches |
| Material Type | Polypropylene |
| Care Instructions | Machine Wash and Dry |
| Orientation | Rear Facing |
| Harness Type | 5-Point |
| Item Weight | 18.1 pounds |
| Color | Jade Onyx |
Warranty and Support
Britax products are designed with quality and safety in mind. For specific warranty details and to register your product, please refer to the warranty information included with your car seat packaging or visit the official Britax website.
For customer support, technical assistance, or to order replacement parts, please contact Britax Customer Service. Contact information can typically be found in your user guide or on the Britax website.