Brother QL-810Wc Professional Label Printer User Manual

Introduction

The Brother QL-810Wc Professional Label Printer is a high-speed thermal label printer designed for efficient label creation. It offers versatile connectivity options including USB and Wi-Fi, allowing for printing from various devices. This printer supports both black and red printing when using compatible DK-2251 labels, making it ideal for highlighting important information on labels for envelopes, packages, file folders, barcodes, and other business applications.

Safety Information

Please read and understand all safety instructions before operating the printer. Keep the printer away from water and excessive heat. Do not attempt to disassemble or repair the printer yourself. Use only Brother-approved power adapters and label rolls. Ensure proper ventilation around the printer during operation.

What's in the Box

• Brother QL-810Wc Label Printer
• P-touch Editor Software & Driver (downloadable)
• AC Power Adapter
• USB Cable
• Starter Rolls: DK-1201 Die-cut Standard Address Labels (100 labels)
• Starter Rolls: DK-2251 Continuous Red/Black Length Paper Tape (2.4” (62mm) x 16.4’)

Setup

1. Physical Setup

1. Place the printer on a stable, flat surface.
2. Connect the AC power adapter to the printer and then to a power outlet.
3. For USB connection, connect the USB cable from the printer to your computer.
4. For Wi-Fi connection, ensure your wireless router is powered on and within range. The printer supports 2.4 GHz Wi-Fi.

Figure 1: Front view of the Brother QL-810Wc Label Printer.

2. Software Installation

1. Visit the official Brother support website for your model (QL-810Wc) to download the latest drivers and P-touch Editor software.
2. Run the installer and follow the on-screen instructions to complete the installation.
3. For mobile printing, download the Brother iPrint&Label app from your device's app store (iOS/Android).

3. Loading Label Rolls

1. Open the top cover of the printer.
2. Insert the label roll into the printer, ensuring the label feeds correctly through the guide. The label should be face down.
3. Close the top cover. The printer will automatically detect the label type and size.

Figure 2: The Brother QL-810Wc printer with a label being fed through.

Operating Instructions

1. Printing from a Computer

1. Launch the P-touch Editor software on your computer.
2. Design your label using the available tools, including text, images, and barcodes.
3. Select the appropriate label roll type and size in the software settings.
4. Click the 'Print' button. The printer will automatically cut the label after printing.

2. Printing from a Mobile Device

1. Ensure your mobile device is connected to the same Wi-Fi network as your QL-810Wc printer.
2. Open the Brother iPrint&Label app.
3. Select your printer from the device list within the app.
4. Create or select a label design and send it to the printer.

Figure 3: Wireless printing from a mobile device to the QL-810Wc.

3. Black and Red Printing

To utilize the black and red printing feature, you must use the Brother DK-2251 Continuous Red/Black Length Paper Tape. This special tape allows for two-color printing, enhancing visibility for warnings, important dates, or branding elements.

Figure 4: Example of a DK-2251 label with red and black printing.

Maintenance

1. Cleaning the Printer

• Regularly clean the print head and platen roller using a soft, lint-free cloth.
• Use a cotton swab lightly dampened with isopropyl alcohol for stubborn residue.
• Ensure the printer is unplugged before cleaning.

2. Replacing Label Rolls

• Open the top cover and remove the empty label roll.
• Insert a new Brother DK series label roll, ensuring it is properly seated and the label feeds straight.
• Close the top cover. The printer will calibrate to the new roll.

Troubleshooting

Common Issues and Solutions:

• Printer Not Responding: Check power connections, USB cable, and Wi-Fi status. Restart the printer and computer/mobile device.
• Poor Print Quality: Ensure the correct label type is selected in the software. Clean the print head. Replace the label roll if it's old or damaged.
• Label Jams: Open the cover, carefully remove any jammed labels, and ensure the label roll is inserted correctly.
• Wi-Fi Connectivity Issues: Verify your Wi-Fi network name (SSID) and password. Ensure the printer is within range of your router. Note that the printer supports 2.4 GHz Wi-Fi only.

For more detailed troubleshooting, refer to the comprehensive support section on the official Brother website or contact Brother customer support.

Specifications

Warranty and Support

The Brother QL-810Wc Professional Label Printer comes with a Limited Warranty. For specific warranty terms, conditions, and duration, please refer to the warranty card included with your product or visit the official Brother support website. For technical assistance, driver downloads, FAQs, and service information, please visit Brother's official support page.