1. Introduction
This manual provides detailed instructions for the safe operation, installation, and maintenance of your LegendFlame Damon 35" Electric Fireplace Insert, Model EF264B. Please read all instructions carefully before use to ensure proper function and safety.

Image 1.1: LegendFlame Damon 35" Electric Fireplace Insert (Model EF264B) with remote control.
2. Important Safety Information
WARNING: Read and understand all instructions before using this appliance. Failure to follow these instructions may result in electric shock, fire, or serious personal injury.
- This appliance is hot when in use. To avoid burns, do not let bare skin touch hot surfaces.
- Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) from the front of the heater and keep them away from the sides and rear.
- Extreme caution is necessary when any heater is used by or near children or invalids and whenever the fireplace is left operating and unattended.
- Do not operate any heater with a damaged cord or plug or after the heater malfunctions, has been dropped or damaged in any manner.
- Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Arrange cord away from traffic area and where it will not be tripped over.
- Connect to properly grounded outlets only.
- Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.
- To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
- This fireplace is for indoor use only. Do not use outdoors.
- This heater is not intended for use in bathrooms, laundry areas and similar indoor locations.
- Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power strip).
- The heater is a supplemental heat source for up to 400 sq. ft. It CANNOT be used as a main heat source.
- This unit operates on 120V and CANNOT be hard-wired.
- Ensure the unit is CSA Certified.
3. Package Contents
Verify that all components are present before beginning installation:
- Electric Fireplace Insert (Model EF264B)
- Remote Control
- User Manual (this document)
- Realistic Resin Log Set (pre-installed)
- Glass Door and Mesh Screen (pre-installed)
4. Product Specifications
| Feature | Detail |
|---|---|
| Model Number | EF264B |
| Brand | Legend Flame |
| Product Dimensions (W x H x D) | 34.7" x 26.1" x 11.6" |
| Power Source | Corded Electric (120V) |
| Heater Output | 750W / 1500W |
| Heating Coverage | Up to 400 sq. ft. (supplemental heat) |
| Flame Effects | 4 brightness settings, 5 speed settings |
| Mood Lighting | 9 settings |
| Crackling Sounds | 5 settings |
| Timer | 11 settings |
| Certifications | CSA Certified |

Image 4.1: Product Dimensions for Model EF264B.
5. Installation
The LegendFlame Damon Electric Fireplace Insert offers versatile installation options:
- Free Standing: Place the unit on a flat, stable surface. Ensure adequate clearance from combustible materials.
- Insert into Opening: The unit can be inserted into an existing fireplace opening or custom-built enclosure.
- Recessed into Wall: The unit can be recessed into a wall with a flat bottom.
5.1. Required Opening Dimensions for Insert/Recessed Installation
Ensure your opening meets the following minimum dimensions:
- Width: 31.1" to 33.9"
- Height: 24.6" to 25.9"
- Depth: Minimum 9.5"
IMPORTANT: The unit requires a standard 120V grounded outlet. It CANNOT be hard-wired. Ensure the power cord can reach the outlet without being stretched or routed under carpeting.

Image 5.1: Installation Dimensions for an existing fireplace opening.
5.2. Installation Steps (General)
- Unpack the fireplace insert and all components. Retain packaging for future transport or storage.
- Inspect the unit for any shipping damage. Do not operate if damaged.
- Choose a suitable location that meets the safety and dimension requirements.
- Carefully place the fireplace insert into the desired opening or position.
- Ensure the unit is level and stable.
- Plug the power cord into a grounded 120V outlet.
6. Operation
Your LegendFlame Damon Electric Fireplace Insert can be operated using the control panel on the unit or the included remote control.

Image 6.1: Remote Control and Control Panel Functions.
6.1. Remote Control Functions
- ON/OFF: Powers the unit on or off.
- FLAME (4 effects): Cycles through 4 different flame effects/brightness settings.
- HEATER (750W/1500W fan heater): Activates the heater. Press once for low heat (750W), twice for high heat (1500W), and a third time to turn off.
- TEMPERATURE: Adjusts the thermostat setting for the heater.
- TIMER (11 time settings): Sets an automatic shut-off timer. Cycles through 11 preset durations.
- FLAME SPEED (5 speed settings): Adjusts the speed of the flame effect.
- CRACKLING (5 crackling sounds): Cycles through 5 different crackling sound effects or turns them off.
- MOOD LIGHT (9 mood light effects): Cycles through 9 different mood lighting settings for the log bed.
6.2. Control Panel Functions
The control panel on the unit provides access to basic functions:
- ON/OFF: Powers the unit on or off.
- FLAME (5 settings): Cycles through flame settings.
- HEATER (750W/1500W): Activates and adjusts heater settings.
- MOOD LIGHT (9 effects): Cycles through mood light settings.
Note: For full control over all features, including temperature, timer, flame speed, and crackling sounds, use the remote control.
7. Maintenance
Regular maintenance ensures the longevity and optimal performance of your electric fireplace insert.
7.1. Cleaning
- Always disconnect power before cleaning.
- Wipe the exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners or sprays.
- Clean the glass door with a glass cleaner and a soft cloth.
- Periodically vacuum the air intake and exhaust vents to prevent dust buildup.
7.2. General Care
- Do not attempt to service the unit yourself. Refer all servicing to qualified service personnel.
- Store the unit in a dry, dust-free location if not in use for extended periods.
8. Troubleshooting
If you experience issues with your electric fireplace, consult the following table before contacting customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not turn on. | No power to the unit. | Ensure the power cord is securely plugged into a grounded 120V outlet. Check the circuit breaker. |
| No flame effect. | Flame effect is turned off or set to minimum brightness. | Press the FLAME button on the remote or control panel to cycle through settings. |
| Heater does not produce heat. | Heater is off or thermostat is set too low. | Press the HEATER button on the remote or control panel. Adjust the TEMPERATURE setting on the remote. Ensure air vents are not blocked. |
| Remote control not working. | Batteries are dead or incorrectly inserted. Obstruction between remote and unit. | Replace batteries in the remote control. Ensure there is a clear line of sight to the unit's receiver. |
| Unusual noises or odors. | Dust buildup or internal malfunction. | Immediately turn off and unplug the unit. Do not operate. Contact customer support. |
9. Warranty and Customer Support
This LegendFlame Electric Fireplace Insert (Model EF264B) comes with a one-year limited warranty from the date of purchase.
For warranty claims, technical assistance, or any questions regarding your product, please contact Legend Flame customer service. Details can typically be found on the product packaging or the official Legend Flame website.
Please have your model number (EF264B) and proof of purchase ready when contacting support.