1. Introduction
This manual provides essential instructions for the operation and maintenance of your new Generic Replacement Remote Control. This remote is designed to be compatible with various Twin Star Electric Fireplace Heater models, ensuring seamless control of your appliance.
The remote control is pre-programmed and requires no additional setup or pairing. Simply insert batteries, and it will be ready for use with your compatible fireplace heater.
Compatible Models:
- Twin Star 23II210GRA-A003
- Twin Star 25EF023GRA
- Twin Star 26EF022GRA
- Twin Star 26EF022SRA
- Twin Star 26EF023GRA
- Classic 3D Electric Fireplace Heater Stove Heater (models listed above)
2. Safety Information
Please read and understand the following safety precautions before using the remote control:
- Battery Handling: Always use the correct type and size of batteries (2 AAA batteries).
- Polarity: Ensure batteries are inserted with correct polarity (+ and -). Incorrect installation can cause damage.
- Mixing Batteries: Do not mix old and new batteries, or different types of batteries (e.g., alkaline and rechargeable).
- Disposal: Dispose of used batteries according to local regulations. Do not incinerate batteries.
- Storage: Remove batteries if the remote control will not be used for an extended period to prevent leakage.
- Water Exposure: Keep the remote control away from water and excessive moisture.
- Children: Keep batteries and the remote control out of reach of small children.
3. Package Contents
Upon opening the package, you should find the following item:
- 1 x Generic Replacement Remote Control
Note: Batteries (2 AAA) and additional instructions are not included in the package and must be purchased separately.
4. Setup
4.1. Battery Installation
- Locate the battery compartment on the back of the remote control.
- Slide the battery compartment cover downwards or in the direction indicated by an arrow to open it.
- Insert two (2) AAA batteries, ensuring that the positive (+) and negative (-) terminals align correctly with the markings inside the compartment.
- Replace the battery compartment cover by sliding it back into position until it clicks securely.

Image 4.1: Back of the remote control with the battery cover removed, illustrating the correct orientation for AAA battery insertion.

Image 4.2: Back of the remote control with the battery cover securely in place.
Once batteries are installed, the remote control is ready for immediate use. No programming or pairing is required.
5. Operating Instructions
Point the remote control directly at the infrared receiver on your Twin Star Electric Fireplace Heater. Ensure there are no obstructions between the remote and the fireplace.

Image 5.1: Front view of the remote control with button layout.
5.1. Button Functions
| Button | Function |
|---|---|
| Orange Power Button | Turns the fireplace heater ON or OFF. |
| Flame Icon Button | Controls the flame effect settings (e.g., brightness, intensity). Press repeatedly to cycle through options. |
| Thermometer Icon Button | Adjusts the thermostat or temperature settings. Press repeatedly to cycle through temperature levels or modes. |
| Hourglass Icon Button | Activates or adjusts the timer function. Press repeatedly to set desired operating duration. |
| Infinity Loop Icon Button | May control additional features such as heat settings (low/high) or other continuous modes. Refer to your fireplace heater's original manual for specific functionality. |
Note: Specific functions of each button may vary slightly depending on the exact model of your Twin Star Electric Fireplace Heater. Refer to your fireplace's original user manual for detailed information on its features.
6. Maintenance
6.1. Cleaning the Remote Control
- Wipe the remote control with a soft, dry cloth.
- Do not use abrasive cleaners, solvents, or chemical sprays, as these can damage the surface or internal components.
6.2. Battery Replacement
If the remote control's range decreases or it becomes unresponsive, it is likely time to replace the batteries. Follow the battery installation steps outlined in Section 4.1.
- Always replace both AAA batteries at the same time.
- Ensure proper polarity when inserting new batteries.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Remote control is not working. | Dead or incorrectly installed batteries. | Replace batteries with new AAA batteries, ensuring correct polarity. |
| Remote control has limited range or intermittent response. | Weak batteries. Obstruction between remote and fireplace. | Replace batteries. Ensure a clear line of sight to the fireplace's infrared receiver. |
| Specific button functions do not work as expected. | Compatibility issue with a specific fireplace model feature. | While this remote is broadly compatible, some advanced features of your specific fireplace model might not be fully supported. Refer to your fireplace's original manual. |
If troubleshooting steps do not resolve the issue, ensure your fireplace heater is functioning correctly with its original controls (if available) or contact the manufacturer of your fireplace heater for assistance.
8. Specifications
- Product Type: Replacement Remote Control
- Brand: Generic
- Compatible Devices: Twin Star Electric Fireplace Heaters (Models: 23II210GRA-A003, 25EF023GRA, 26EF022GRA, 26EF022SRA, 26EF023GRA)
- Power Source: 2 x AAA Batteries (not included)
- Special Feature: No Programming Required
- Max Number of Supported Devices: 1 (per remote)
9. Warranty and Support
As a generic replacement product, specific warranty information or direct manufacturer support for this remote control is typically not provided. Please refer to the retailer's return policy for any issues with the product upon receipt.
For support regarding the operation of your Twin Star Electric Fireplace Heater, please consult the original manual provided with your fireplace or contact the fireplace manufacturer directly.





