Ubiquiti Networks POE-24-30W-G-WH
Ubiquiti POE-24-30W-G-WH PoE Injector User Manual
Model: POE-24-30W-G-WH | Brand: Ubiquiti Networks
Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of the Ubiquiti POE-24-30W-G-WH PoE Injector. This device is designed to supply power and data to Power over Ethernet (PoE) compatible devices through a single Ethernet cable, simplifying network deployments.

Figure 1: Front view of the Ubiquiti POE-24-30W-G-WH PoE Injector, highlighting the PoE and LAN Ethernet ports. The device is white with a compact rectangular design.
Package Contents
- Ubiquiti POE-24-30W-G-WH PoE Injector
- AC Power Cord with Earth Ground
- Quick Start Guide (not included in this digital manual)
Setup
Follow these steps to properly set up your PoE Injector:
- Connect the AC Power Cord: Plug one end of the AC power cord into the power input port on the PoE Injector and the other end into a grounded electrical outlet. Ensure the outlet provides 120V AC or 230V AC as required.
- Connect to Network Device (LAN Port): Connect an Ethernet cable from your network switch, router, or computer to the LAN port on the PoE Injector. This port is for data input.
- Connect to PoE Device (POE Port): Connect another Ethernet cable from the POE port on the injector to the PoE-compatible device (e.g., IP camera, wireless access point, VoIP phone). This port delivers both data and power.
- Verify Connection: Once all connections are made, the PoE Injector will power on, and the connected PoE device should receive power and establish a network connection.
Note: This PoE Injector provides 24V DC output and 30W of power. Ensure your connected device is compatible with these power specifications to prevent damage.
Operating Instructions
The Ubiquiti POE-24-30W-G-WH PoE Injector operates automatically once connected. It functions as an intermediary device to supply power over Ethernet.
- Power Indicator: The injector typically has an LED indicator (often a small light on the top or side) that illuminates when power is supplied. Refer to the device itself for exact LED behavior.
- Data Flow: Data from your LAN network flows through the injector's LAN port to the POE port, and then to your connected PoE device.
- Power Delivery: Electrical power is injected into the Ethernet cable connected to the POE port, powering the remote device.
This injector features surge and clamping protection, maximum surge discharge, and peak pulse current capabilities to protect connected equipment from electrical surges.
Maintenance
The Ubiquiti POE-24-30W-G-WH PoE Injector requires minimal maintenance. Adhere to the following guidelines to ensure optimal performance and longevity:
- Cleaning: Use a soft, dry cloth to clean the exterior of the injector. Do not use liquid cleaners or aerosol sprays.
- Ventilation: Ensure the injector is placed in a well-ventilated area to prevent overheating. Do not block any ventilation openings.
- Environmental Conditions: Operate the device within its specified temperature and humidity ranges. Avoid exposing it to direct sunlight, excessive moisture, or extreme temperatures.
- Cable Management: Ensure all connected Ethernet and power cables are securely plugged in and not under strain. Avoid sharp bends or kinks in the cables.
- Firmware Updates: While PoE injectors typically do not have user-updatable firmware, always check the Ubiquiti Networks support website for any relevant product advisories or updates.
Troubleshooting
If you encounter issues with your PoE Injector, refer to the following common troubleshooting steps:
- No Power to Device:
- Verify the AC power cord is securely plugged into both the injector and a working electrical outlet.
- Check if the power indicator LED on the injector is illuminated. If not, try a different outlet.
- Ensure the Ethernet cable from the POE port is correctly connected to the PoE-compatible device.
- Confirm that the connected device is indeed PoE-compatible and requires 24V DC power.
- No Network Connectivity:
- Check the Ethernet cable connection from your network switch/router to the injector's LAN port.
- Verify the Ethernet cable from the injector's POE port to the device.
- Ensure your network switch/router is functioning correctly.
- Test the Ethernet cables with another device if possible to rule out cable faults.
- Intermittent Connection:
- Inspect all cable connections for looseness or damage.
- Ensure the injector is not overheating. Provide adequate ventilation.
- Check for any external interference or power fluctuations in your environment.
If issues persist after following these steps, contact Ubiquiti Networks support for further assistance.
Specifications
| Feature | Detail |
|---|---|
| Model Number | POE-24-30W-G-WH |
| Brand | Ubiquiti Networks |
| Input Voltage | 120 V AC, 230 V AC |
| Output Voltage | 24 V DC |
| Output Power | 30 W |
| Input Port(s) | 1 x RJ-45 (LAN) |
| Output Port(s) | 1 x RJ-45 (POE) |
| Dimensions (L x W x H) | 3.7 x 2.4 x 1.3 inches (approx.) |
| Weight | 5.4 ounces |
| Hardware Interface | Ethernet |
| Data Link Protocol | Ethernet |
| Compatible Devices | Desktop, Internet Protocol Camera, Laptop, Other Network-Enabled Devices, Printer |
| Special Features | Surge and clamping protection, Maximum surge discharge, Peak pulse current, AC cable with earth ground |
Warranty and Support
Ubiquiti Networks products typically come with a limited warranty. For specific warranty terms and conditions, please refer to the official Ubiquiti Networks website or the warranty card included with your product.
For technical support, product registration, or to access additional resources such as FAQs and community forums, please visit the official Ubiquiti Networks support portal:
When contacting support, please have your product model number (POE-24-30W-G-WH) and serial number (if applicable) ready.
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