UPGRAVITY Dual Monitor Mount Instruction Manual

1. Product Overview

The UPGRAVITY Dual Monitor Mount is designed to enhance your workspace by providing a flexible and ergonomic solution for two ultrawide flat or curved computer screens. Featuring gas spring arms, it allows for effortless adjustment of your monitors, freeing up valuable desk space and promoting a more comfortable viewing experience.

Image: UPGRAVITY Dual Monitor Mount with two monitors attached to a desk.

2. Safety Information

• Ensure your desk is sturdy enough to support the combined weight of the mount and your monitors.
• Do not exceed the maximum weight capacity of 26.5 lbs (12 kg) per arm.
• Keep children and pets away during installation.
• Tighten all screws firmly but do not overtighten to avoid damaging components.
• Adjust gas spring tension carefully to match monitor weight. Improper tension can cause monitors to fall or spring up unexpectedly.

3. Package Contents

Please verify that all components are present before beginning installation:

• Dual Monitor Arms (2)
• Desk Clamp Base
• Grommet Mount Hardware
• VESA Plates (2)
• Cable Management Covers
• Assembly Hardware (screws, washers, Allen keys)
• Instruction Manual

4. Setup and Installation

4.1 Pre-Installation Checklist

• Ensure your monitors are compatible with VESA 75x75mm or 100x100mm patterns.
• Verify your monitor weight is within the 26.5 lbs (12 kg) per arm limit.
• Clear your workspace for safe installation.

4.2 Choosing a Mounting Option

The UPGRAVITY monitor mount offers two installation methods:

Image: Visual representation of C-clamp and Grommet mounting options.

4.2.1 C-Clamp Installation (Drill-Free)

1. Attach the C-clamp to the main pole.
2. Position the clamp on the edge of your desk (compatible with desk thickness of 0.39"-3.35").
3. Tighten the C-clamp screw until the mount is securely fastened to the desk.

4.2.2 Grommet Mount Installation

1. If your desk has a grommet hole (max. hole diameter: 2.4"), insert the grommet base through the hole.
2. Secure the base from underneath the desk using the provided hardware.

4.3 Attaching Monitors

1. Attach the VESA plates to the back of your monitors using the appropriate screws (short screws for flat screens, long screws for curved screens).
2. Slide the VESA plate with the monitor onto the arm's mounting head until it clicks into place.

Image: Illustrates VESA compatibility (75x75mm, 100x100mm) and weight capacity per arm.

5. Operating Instructions

5.1 Adjusting Gas Spring Tension

The gas spring mechanism allows for smooth height adjustment. To ensure proper function and stability, adjust the tension according to your monitor's weight:

• If the monitor sags, turn the adjustment screw (usually located on the arm joint) clockwise ('+') to increase tension for heavier monitors.
• If the monitor springs up too easily, turn the adjustment screw counter-clockwise ('-') to reduce tension for lighter monitors.
• Always press the arm to a horizontal position before making tension adjustments.

5.2 Positional Adjustments

The mount offers versatile adjustments for optimal viewing comfort:

Image: Diagram showing tilt (+90°/-45°), swivel (180°), and rotate (360°) capabilities.

• Tilt: Adjust your monitor +90°/-45° vertically to reduce glare and optimize viewing angles.
• Swivel: Swivel your monitors 180° horizontally to share your screen with others or adjust for different tasks.
• Rotate: Rotate your monitors 360° from landscape to portrait mode for coding, document viewing, or specific applications.
• Height: The gas spring arms allow for smooth vertical height adjustment up to a maximum height of 20 inches.
• Extension: Extend the arms forward up to 22.8 inches to bring your monitors closer or push them back to maximize desk space.

Image: Illustration of maximum height (19.7") and extension (22.8") for standing/sitting desk setups.

5.3 Cable Management

Keep your desktop tidy and organized with the integrated cable management system:

• Route your monitor cables through the removable cable management covers on the arms.
• The base also features a detachable USB connector area (cable not included) for additional connectivity.

Image: Shows how cable management covers help organize wires, freeing up desk space.

5.4 Monitor Configurations

The dual arms allow for various monitor setups to suit your workflow:

• Side-by-Side: The most common setup for extended desktop space.
• Stacked Mode: For monitors less than 24 inches, you can stack them vertically to save horizontal space.

Image: Various dual monitor configurations, including side-by-side and angled setups.

Image: Depicts a stacked monitor setup, suitable for monitors 24 inches or smaller.

6. Maintenance

• Cleaning: Wipe the mount surfaces with a soft, damp cloth. Avoid abrasive cleaners.
• Periodic Checks: Regularly check all screws and connections to ensure they remain tight and secure. Re-tighten if necessary.
• Gas Spring: The gas spring is designed for long-term use and generally requires no maintenance. If adjustments become difficult, re-check monitor weight and tension settings.

7. Troubleshooting

• Monitor Sags or Drops: Increase the gas spring tension by turning the adjustment screw clockwise. Ensure your monitor's weight does not exceed the arm's capacity.
• Monitor Floats Up Too Easily: Decrease the gas spring tension by turning the adjustment screw counter-clockwise.
• Mount is Unstable: Ensure the C-clamp or grommet mount is securely tightened to the desk. Verify desk thickness compatibility.
• Difficulty Moving Arms: Check if the gas spring tension is too high for lighter monitors. Lubrication is generally not required for gas springs.
• VESA Plate Not Attaching Securely: Ensure you are using the correct VESA screw size for your monitor and that the plate is aligned correctly with the arm's mounting head.

8. Specifications

9. Warranty and Support

UPGRAVITY provides a 3-year warranty for this Dual Monitor Mount. This warranty covers manufacturing defects and ensures the product meets its specified performance standards under normal use.

For technical support, warranty claims, or any questions regarding your UPGRAVITY product, please refer to the contact information provided on the product packaging or visit the official UPGRAVITY website.