SUPERFLO Upflush Macerating Toilet System

1. Introduction

This manual provides essential information for the safe and efficient installation, operation, and maintenance of your SUPERFLO Upflush Macerating Toilet System, Model TM-07. This system is designed to provide a convenient and flexible plumbing solution for areas where traditional gravity-fed drainage is not feasible, such as basements or extensions.

The SUPERFLO system integrates a powerful macerator pump with a two-piece toilet, allowing for the connection of additional wastewater sources like sinks, bathtubs, or washing machines. Please read this manual thoroughly before installation and use to ensure proper function and longevity of your product.

Image 1.1: The SUPERFLO Upflush Macerating Toilet System, Model TM-07.

Image 1.2: Illustration of the SUPERFLO system's application in a home, demonstrating its ability to manage domestic sewage needs across different levels.

2. Safety Information

Please observe the following safety precautions to prevent injury and damage to the product:

• Always disconnect power before performing any maintenance or service.
• Ensure all electrical connections comply with local codes and regulations.
• Do not operate the unit if any parts are damaged or missing.
• Keep hands and foreign objects away from the macerator blades.
• This system is designed for domestic wastewater only. Do not dispose of harsh chemicals, flammable liquids, or solid objects that are not human waste or toilet paper.
• Ensure adequate ventilation for the system, especially if not connected to a home ventilation pipe.

3. Package Contents

Verify that all components are present and undamaged upon unpacking:

• Round Toilet Bowl
• SUPERFLO Macerating Pump
• Toilet Tank
• Tank Flushing Accessories
• Installation Hardware (various fittings, clamps, etc.)

4. Product Features

The SUPERFLO Upflush Macerating Toilet System offers several advanced features for reliable and convenient operation:

• Powerful Macerator Pump: Equipped with a 600W electric motor and internal copper wiring, featuring non-clogging blades for efficient waste processing.
• Dual Flush System: Water-saving options with 0.8 GPF (Gallons Per Flush) and 1.6 GPF buttons to conserve water based on usage.
• Multiple Inlets: In addition to the main toilet inlet, the macerator pump includes four smaller inlets for connecting drain lines from a sink, bath, or washing machine.
• Odor Control: Utilizes an activated charcoal filter for deodorization. Connection to a home ventilation pipe is optional.
• Low Noise Operation: Engineered with triple noise reduction methods, including a buffering base at the motor bottom, fixing screws for the macerator, and seamless production for the machine, resulting in quiet performance.
• High Pumping Capacity: Capable of lifting wastewater up to 9 meters (29.5 feet) vertically and delivering it up to 90 meters (295 feet) horizontally.

Image 4.1: Illustration of the macerator pump's powerful 600W motor and its vertical and horizontal pumping capabilities.

Image 4.2: Detailed view of the 600W motor's specifications, including pumping distances, IPX4 rating, and low noise operation.

Image 4.3: Visual representation of the smooth flushing and powerful crushing mechanism within the toilet system.

Image 4.4: Detail of the non-blocking blade design and the robust polypropylene (PP) shell of the macerator pump.

Image 4.5: The macerator pump featuring a cold catalyst activated carbon filter to prevent odors.

Image 4.6: Explanation of the triple noise reduction methods employed for quiet operation.

Image 4.7: Diagram detailing the four stages of the macerator pump's running mechanism, including the embedded check valve.

5. Installation

The SUPERFLO Upflush Macerating Toilet System is designed for convenient installation without the need for a pit, offering flexibility for adding a bathroom where needed.

5.1 General Installation Considerations

• Ensure the installation area is level and provides sufficient space for the unit and connections.
• Only two pipelines are typically needed: an inlet from the toilet and a discharge pipe.
• The unit accepts wastewater by gravity. All inlet pipework must have a positive gravity fall (minimum 1/4" per foot) to allow free drainage when the pump stops.
• The pipe connecting to the sewage outlet needs to be extended and lifted above the main sewage pipe to prevent backflow.
• For the outlet pipeline, it is recommended to go vertically first and then horizontally. Avoid using right-angle elbows if possible to ensure smooth flow.

Image 5.1: Comparison illustrating the simplified installation of the SUPERFLO macerating toilet system, requiring no pit.

5.2 Connecting Additional Fixtures

The macerator pump features multiple inlets for connecting other wastewater sources:

• Connect drain lines from a kitchen sink, bathroom sink, bathtub, or washing machine to the smaller side inlets of the macerator pump.
• Ensure all connections are sealed properly to prevent leaks.

Image 5.2: Illustration of how various fixtures (sink, toilet, bathtub) can be connected to the macerating system, with maximum vertical and horizontal discharge distances.

Image 5.3: Detailed view of the macerator pump's four inlet connections, vent cap, and outlet.

Image 5.4: Important guidelines for correct piping configurations and a list of items that should not be flushed to prevent blockages.

Image 5.5: Visual representation of the maximum vertical and horizontal pumping distances achievable by the system.

6. Operation

The SUPERFLO Upflush Macerating Toilet System operates automatically. When the toilet is flushed or wastewater enters the macerator pump from connected fixtures, the system activates.

6.1 Flushing the Toilet

• Press the appropriate flush button on the toilet tank: 0.8 GPF for liquid waste or 1.6 GPF for solid waste.
• The macerator pump will activate, grind the waste, and pump it through the discharge pipe.
• After the discharge process, the macerator will return to standby mode.

6.2 Using Connected Fixtures

When water drains from a connected sink, bathtub, or washing machine into the macerator pump, the pump will automatically activate to process and discharge the wastewater.

7. Maintenance

Regular maintenance ensures the longevity and efficient operation of your SUPERFLO system.

7.1 General Cleaning

• Clean the toilet bowl and exterior surfaces with standard non-abrasive bathroom cleaners.
• Avoid pouring harsh chemicals directly into the toilet or connected drains, as this can damage the macerator pump components.

7.2 Odor Control

The system includes an activated charcoal filter for odor control. If odors persist, ensure the filter is clean and consider connecting the unit to your home's ventilation system if not already done.

7.3 Preventing Blockages

To prevent blockages and damage to the macerator blades:

• Do not flush objects such as key chains, sanitary napkins, plastic bags, blades, or excessive amounts of toilet paper.
• Only human waste and toilet paper should be flushed.

8. Troubleshooting

If you encounter issues with your SUPERFLO system, refer to the following common problems and solutions:

8.1 Pump Not Activating or Running Continuously

• Check power supply: Ensure the unit is plugged in and the circuit breaker has not tripped.
• Inspect for blockages: Foreign objects can prevent the macerator from operating or cause it to run continuously. Disconnect power before inspecting.
• Water level sensor: A faulty sensor might cause continuous running. Contact customer support if suspected.

8.2 Weak Flushing or Slow Drainage

• Check water supply to the toilet tank.
• Inspect discharge pipe for partial blockages or incorrect slope.
• Ensure all inlet connections have a proper gravity fall.

8.3 Odor Issues

• Verify the activated charcoal filter is clean and properly installed.
• Ensure all connections are airtight.
• Consider connecting to a home ventilation system if not already done.

Image 8.1: Visual guide for basic troubleshooting steps, including accessing the repair panel to clear blockages.

For issues not covered here, or if problems persist, please contact SUPERFLO customer support.

9. Specifications

10. Warranty

The manufacturer offers a 1-year replacement warranty for this product. This warranty covers defects in materials and workmanship under normal use.

Please retain your proof of purchase for warranty claims.

11. Customer Support

For any questions regarding installation, operation, maintenance, or after-sales support, please contact SUPERFLO customer service.

You can reach us via email, and we commit to responding within 24 hours.

Contact information can typically be found on the product packaging or the official SUPERFLO website.