Introduction
This manual provides detailed instructions for the proper setup, operation, and maintenance of your TruVoice BT55 Wireless USB Headset. Please read this manual thoroughly before using the device to ensure optimal performance and longevity.
Product Overview
The TruVoice BT55 is a wireless USB headset designed for multi-connectivity, offering high-fidelity audio and a noise-canceling microphone. It is suitable for various communication needs, including PC, softphone, and mobile phone calls.
Image: The TruVoice BT55 Wireless USB Headset shown with its charging base.
Key Features:
- Multi-Connectivity: Connects to PC, softphone, and cell phone simultaneously.
- Noise-Canceling Microphone: High-quality microphone with 270-degree rotation and one-touch mute.
- HD Audio: Speakers with acoustic shock protection for clear sound.
- Lightweight & Comfortable: Die-cast aluminum design with soft leatherette ear cushions for extended wear.
- Extended Range & Battery Life: Up to 50 feet wireless range and 15 hours of talk time.
- Fast Charging: Charging base provides quick and convenient power replenishment.
Video: An overview of the TruVoice BT55/65 headset features and usage scenarios.
Setup
1. Charging the Headset
- Connect the charging base to a power source using the provided USB cable.
- Place the headset onto the charging base, ensuring it is seated correctly. The indicator light on the headset will show charging status.
- A full charge takes approximately 2 hours and provides up to 15 hours of talk time.
Image: The TruVoice BT55 headset positioned on its fast charging base.
2. Bluetooth Pairing
The BT55 headset supports dual connectivity, allowing connection to two Bluetooth devices simultaneously.
Pairing with PC/Softphone:
- Ensure the headset is charged and powered off.
- Press and hold the Multi-Function Button (MFB) on the headset until the LED indicator flashes blue and red, indicating pairing mode.
- On your PC, go to Bluetooth settings and search for new devices.
- Select "TruVoice BT55" from the list of available devices.
- Once connected, the LED indicator will flash blue slowly.
Pairing with Cell Phone:
- Follow steps 1-3 for PC pairing.
- On your cell phone, go to Bluetooth settings and search for new devices.
- Select "TruVoice BT55" from the list.
- The headset can maintain connection with both devices, allowing seamless switching between calls.
Image: A user demonstrating the multi-connectivity feature of the TruVoice BT55 headset with both a laptop and a mobile phone.
Operating Instructions
Wearing the Headset:
- Adjust the headband for a comfortable fit.
- The microphone boom can be rotated 270 degrees to be worn on either the left or right ear. Position the microphone approximately two fingers' width from your mouth for optimal voice pickup.
Image: A woman wearing the TruVoice BT55 headset, illustrating its comfortable fit and proper microphone placement.
Call Management:
- Answer/End Call: Press the MFB once to answer an incoming call or end an active call.
- Reject Call: Press and hold the MFB for 2 seconds to reject an incoming call.
- Mute/Unmute Microphone: Press the dedicated mute button located at the end of the microphone boom to mute or unmute your voice.
Volume Control:
- Use the volume up (+) and volume down (-) buttons on the headset to adjust the listening volume.
Maintenance
Proper maintenance ensures the longevity and optimal performance of your headset.
- Cleaning: Use a soft, dry cloth to clean the headset and charging base. Avoid using harsh chemicals or abrasive materials.
- Storage: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures. When not in use, place it on the charging base.
- Battery Care: To preserve battery life, avoid fully discharging the headset frequently. Charge it regularly.
Troubleshooting
| Issue | Possible Solution |
|---|---|
| Headset does not power on | Ensure the headset is fully charged. Press and hold the power button for a few seconds. |
| Cannot pair with device | Ensure the headset is in pairing mode (flashing blue/red LED). Check Bluetooth settings on your device and ensure it's discoverable. Try restarting both devices. |
| No audio or poor audio quality | Check headset volume and device volume. Ensure the headset is selected as the audio output device on your computer/phone. Move closer to the connected device to improve signal. |
| Microphone not working | Ensure the microphone is not muted. Check that the headset is selected as the input device in your device's audio settings. |
| Headset disconnects frequently | Ensure you are within the 50-foot wireless range. Reduce interference from other wireless devices. Try re-pairing the headset. |
Specifications
| Feature | Detail |
|---|---|
| Model Name | TruVoice Bluetooth Headsets (BT55) |
| Connectivity Technology | Wireless (Bluetooth v5.0) |
| Noise Control | Environmental Noise Cancellation |
| Headphones Jack | USB |
| Battery Life | 15 Hours (Talk Time) |
| Charging Time | 2 Hours |
| Bluetooth Range | 50 Feet |
| Material | Aluminum |
| Item Weight | 1.1 pounds |
| UPC | 760354991736 |
| Compatible Devices | Telephones, Desk Phones, and UC Platforms (Microsoft, Teams, Skype, Avaya, Cisco, Ring Central, Vonage, Zoom, 3cx, Polycom CCX500, 600, 700, Yealink T53W, T54W, T57W, T58A, VP59, Mitel 6930, 6940, Cisco 8845, 8851, 8861, 8865) |
Warranty and Support
For warranty information and customer support, please refer to the documentation included with your purchase or visit the official TruVoice website. Contact their support team for assistance with any issues not covered in this manual.
