HTC TWS7

HTC True Wireless Earbuds 7 User Manual

Model: TWS7

Introduction

Thank you for choosing the HTC True Wireless Earbuds 7. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your new earbuds. Please read it thoroughly before use to ensure optimal performance and longevity of your device.

Package Contents

Ensure all items are present in the package:

  • 2 x HTC Wireless Earbuds (Left and Right)
  • 1 x Charging Case
  • 1 x USB-C Cable
  • 2 Pairs x Silicone Earplugs (S, L) - Note: Medium size earplugs are pre-installed on the earbuds.
  • 1 x English Manual (This document)
HTC True Wireless Earbuds 7 and charging case

Image: HTC True Wireless Earbuds 7, charging case, and USB-C cable.

Setup Guide

1. Initial Charging

Before first use, fully charge the earbuds and the charging case.

  1. Place both earbuds into the charging case.
  2. Connect the provided USB-C cable to the charging port on the case and a power source (e.g., USB wall adapter, computer USB port).
  3. The indicator lights on the charging case will illuminate to show charging status. All three indicator lights will show blue when fully charged.

Charging Time:

  • Earbuds: Approximately 40 minutes
  • Charging Case: Approximately 1.5 hours
Charging case with battery indicator lights

Image: HTC True Wireless Earbuds 7 charging case showing battery indicator lights.

Video: Demonstrates charging the HTC True Wireless Earbuds 7 charging case using the USB-C cable.

2. Pairing with Your Device (One-Step Pairing)

The earbuds utilize advanced Bluetooth 5.3 technology for fast and stable connection.

  1. Open the charging case. The earbuds will automatically enter pairing mode.
  2. On your device (smartphone, tablet, computer), enable Bluetooth.
  3. Search for "HTC TWS7" in the list of available Bluetooth devices.
  4. Select "HTC TWS7" to connect. Once paired, the earbuds will automatically connect to your device in the future when taken out of the case.

Important Tip: When pairing for the first time, please take both earbuds out of the charging box for pairing.

Earbuds in charging case with phone showing Bluetooth connection

Image: Illustrates the one-step pairing process with a smartphone.

3. Adjusting Earplugs for Best Fit

For optimal sound quality and comfort, choose the silicone earplugs that best fit your ears. The earbuds come with medium-sized earplugs pre-installed, and S/L sizes are included in the package.

  1. Gently remove the pre-installed earplug from the earbud.
  2. Select a different size (S or L) and carefully attach it to the earbud's nozzle, ensuring it is securely fastened.
  3. Test the fit and sound quality. A good seal will provide better bass and noise isolation.
Close-up of earbud with soft silicone eartips

Image: Close-up of an earbud highlighting the soft silicone eartips for a comfortable fit.

Operating Instructions

Smart Touch Controls

The HTC True Wireless Earbuds 7 feature intuitive touch controls on each earbud. The touch-sensitive area is located on the outer surface of each earbud.

FunctionAction
Play/PauseTap either earbud once.
Answer/Hang up CallTap either earbud once.
Previous SongDouble tap the left earbud.
Next SongDouble tap the right earbud.
Voice AssistantTriple-tap either earbud.
Reject CallTap and hold for 2 seconds.
Game Mode On/OffTap and hold for 2 seconds.
Diagram of earbud with touch control functions

Image: Visual guide to the smart touch controls on the earbud.

Game Mode

Designed specifically for gaming, Game Mode provides an ultra-low latency of 45ms, ensuring audio and video remain synchronized for a smoother gaming experience. To activate or deactivate Game Mode, tap and hold either earbud for 2 seconds.

Earbuds with game mode feature highlighted

Image: Earbuds shown in a gaming context, highlighting the 40ms ultra-low latency Game Mode.

Audio Quality

The earbuds are equipped with 10mm drivers, producing powerful bass and stunning treble for a rich audio experience.

Diagram of 10mm audio driver components

Image: Exploded view diagram illustrating the 10mm speaker driver components.

Maintenance and Care

  • Cleaning: Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth. Do not use harsh chemicals or abrasive materials.
  • Earplug Care: Remove the silicone earplugs periodically and clean them with mild soap and water. Ensure they are completely dry before reattaching.
  • Water Resistance: The earbuds are IPX4 waterproof, meaning they are resistant to sweat and splashing water. Do not submerge them in water or expose them to heavy rain.
  • Storage: When not in use, store the earbuds in their charging case to protect them and keep them charged. Store in a cool, dry place away from extreme temperatures.
  • Battery Life: To prolong battery life, avoid fully discharging the earbuds and charging case frequently. Charge them regularly, even if not used for extended periods.

Troubleshooting

ProblemPossible Solution
Earbuds not pairing with device.
  • Ensure both earbuds are taken out of the charging case.
  • Turn off and on Bluetooth on your device.
  • Forget "HTC TWS7" from your device's Bluetooth list and try pairing again.
  • Ensure earbuds and charging case have sufficient charge.
Only one earbud is working.
  • Place both earbuds back into the charging case, close the lid, wait a few seconds, then open the lid and take them out again.
  • Ensure both earbuds are charged.
  • Try resetting the earbuds (refer to advanced troubleshooting if available, or contact support).
Low volume or poor sound quality.
  • Adjust the volume on your connected device.
  • Ensure the earplugs are properly seated in your ears to create a good seal. Try different sized earplugs.
  • Clean any debris from the earbud nozzles and earplugs.
Earbuds not charging.
  • Ensure the USB-C cable is securely connected to both the charging case and the power source.
  • Try a different USB-C cable or power adapter.
  • Clean the charging contacts on the earbuds and inside the charging case.
Touch controls not responding.
  • Ensure your fingers are clean and dry when using touch controls.
  • Try restarting the earbuds by placing them in the case and taking them out again.

Specifications

FeatureDetail
Model NameTWS7
Bluetooth Version5.3
Connectivity TechnologyWireless (Bluetooth)
Audio Latency45 Milliseconds (Game Mode)
Playtime (Single Charge)Over 6 hours
Total Playtime (with Charging Case)Up to 22 hours
Earbuds Charging Time40 minutes
Charging Case Charging Time1.5 hours
Driver Size10mm Dynamic Driver
Water ResistanceIPX4 (Sweatproof)
Control TypeTouch Control, Voice Control
Bluetooth RangeUp to 10 meters (32.8 ft)
Frequency Range20 Hz - 20,000 Hz
Compatible DevicesiOS, Android, Windows devices

Warranty Information

Your HTC True Wireless Earbuds 7 come with a 360 Days Warranty Extension. Please retain your proof of purchase for warranty claims.

This warranty covers manufacturing defects and issues arising from normal use. It does not cover damage caused by misuse, accidents, unauthorized modifications, or improper maintenance.

Customer Support

For any questions, concerns, or technical assistance, please contact HTC customer support:

  • Live Chat Support: Available 7 days a week, 24 hours a day. Refer to the product packaging or official HTC website for specific contact details.
  • Online Resources: Visit the official HTC website for FAQs, updated manuals, and additional support resources.

We are committed to ensuring your satisfaction with our in-ear headphones.

© 2025 HTC Corporation. All rights reserved.

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