MOUNTAINONE 811

MOUNTAINONE Wired Video Intercom System User Manual

Model: 811

Introduction

This user manual provides detailed instructions for the installation, operation, and maintenance of your MOUNTAINONE Wired Video Intercom System. Please read this manual thoroughly before using the product to ensure proper functionality and safety.

The MOUNTAINONE Wired Video Intercom system features a 7-inch color monitor, smart intercom capabilities with a camera, wired doorbell, and IR night vision. This kit includes one video intercom and one monitor, offering comprehensive home security with multi-device interconnection and easy installation.

Package Contents

Upon opening the package, verify that all components are present and in good condition. The standard package includes:

Package contents of the MOUNTAINONE video intercom system, showing the outdoor unit, indoor monitor, power adapter, cables, mounting bracket, user manual, and screws.

Image: Overview of the MOUNTAINONE Video Intercom System package contents, including the outdoor unit, indoor monitor, power adapter, connection cable, mounting bracket, user manual, and installation hardware.

Product Features

MOUNTAINONE Wired Video Intercom System showing the outdoor doorbell unit and the indoor 7-inch color monitor.

Image: The MOUNTAINONE Wired Video Intercom System, featuring the outdoor doorbell unit on the left and the indoor 7-inch color monitor on the right.

Outdoor doorbell unit of the MOUNTAINONE video intercom system with IP55 waterproof rating and metal body rain cover, shown in a rainy environment.

Image: The outdoor doorbell unit, highlighting its IP55 waterproof rating and durable metal body with a rain cover, depicted in a rainy setting.

Indoor monitor displaying a family, with musical notes indicating adjustable ringtones, and the outdoor unit with a finger pressing the call button.

Image: The indoor monitor showing a family on its screen, with musical notes illustrating the adjustable chime feature. The outdoor unit is also visible, with a hand pressing its call button.

Comparison of day and night vision capabilities of the MOUNTAINONE video intercom, showing a clear view during the day and an infrared-lit view at night.

Image: A split image demonstrating the infrared LED night vision feature, showing a clear daytime view transitioning to a bright, detailed night view captured by the HD camera.

Diagram showing multiple indoor monitors connected to an outdoor doorbell unit in a house setting, illustrating the multi-intercom feature.

Image: An illustration of the multi-intercom capability, showing how up to two outdoor doorbells can be connected to up to four indoor monitors within a home.

Setup and Installation

1. Site Selection

2. Wiring Diagram

The system uses a wired connection. Ensure proper wiring to avoid damage and ensure functionality. The connection cable provided is 5 meters long. For longer distances, use appropriate gauge wiring.

The system requires a 4-wire connection between the outdoor unit and the indoor monitor for video, audio, power, and unlock control. Additional wires may be needed for connecting multiple monitors or doorbells.

Back view of the indoor monitor showing connection ports and bracket, with dimensions and front view labels for LCD, speaker, and control icons.

Image: Rear view of the indoor monitor, detailing its vents, menu buttons, ring volume control, and bracket for wall mounting. The image also provides dimensions (240x170x25mm) and labels for the 7-inch LCD, speaker, and touch icons for intercom, monitor, unlock, and talking functions.

3. Mounting the Outdoor Unit

  1. Secure the mounting bracket to the wall using the provided screws and wall plugs.
  2. Connect the wiring from the indoor monitor to the outdoor unit's terminals.
  3. Carefully attach the outdoor unit to the mounting bracket, ensuring it is securely fastened.

4. Mounting the Indoor Monitor

  1. Secure the indoor monitor's mounting plate to the wall using screws.
  2. Connect the wiring from the outdoor unit and the power adapter to the indoor monitor's terminals.
  3. Mount the indoor monitor onto its plate, ensuring all connections are secure.

5. Power Connection

Connect the power adapter to the indoor monitor and then plug it into a standard electrical outlet. The system will power on automatically.

Operating Instructions

1. Receiving a Call

2. Two-Way Intercom

3. Unlocking the Door

4. Monitoring

5. Adjusting Settings

Maintenance

Troubleshooting

ProblemPossible CauseSolution
No image on monitor / Monitor not powering on.
  • Power adapter not connected or faulty.
  • Loose wiring connection.
  • Faulty monitor or outdoor unit.
  • Check power adapter connection and power outlet.
  • Verify all wiring connections are secure.
  • Contact customer support if problem persists.
No audio during intercom.
  • Microphone or speaker issues.
  • Wiring problem.
  • Check wiring connections for audio lines.
  • Ensure nothing is blocking the microphone or speaker.
Door unlock function not working.
  • Incorrect wiring to electronic lock.
  • Faulty electronic lock.
  • Verify wiring to the electronic door lock.
  • Test the electronic lock independently.
Poor night vision quality.
  • IR LEDs obstructed or faulty.
  • Camera lens dirty.
  • Clean the camera lens and IR LEDs.
  • Ensure no objects are blocking the IR light.

Specifications

FeatureDetail
Indoor Monitor Size7 inches (Color TFT LCD)
Outdoor Unit MaterialMetal, Plastic
Waterproof RatingIP55 (Outdoor Unit)
Night VisionInfrared LED
Video Capture Resolution480p
Power SourceWired (15 Volts, 8 Watts)
Max. Monitors Supported4 (per 2 outdoor units)
Mounting TypeWall Mount
Model Number811
Item Weight1.5 Kilograms

Warranty and Support

MOUNTAINONE products are designed for reliability and performance. For warranty information, please refer to the warranty card included in your product packaging or visit the official MOUNTAINONE website.

For technical support, troubleshooting assistance, or spare parts, please contact MOUNTAINONE customer service. Contact details can typically be found on the product packaging or the official brand website.

Please retain your purchase receipt as proof of purchase for warranty claims.

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