1. Product Overview
The TONGVEO TV-C3+M3B is an integrated video and audio conferencing solution designed for small to medium conference rooms. This system combines a high-definition PTZ (Pan-Tilt-Zoom) camera with a versatile Bluetooth speakerphone to provide a comprehensive communication experience.
Key features include a 1080p 60fps camera with 3X optical zoom, USB 3.0 and HDMI outputs for flexible connectivity, and a full-duplex Bluetooth speakerphone with a 16.4ft voice pickup range and echo cancellation.
Figure 1.1: TONGVEO TV-C3+M3B Conference Room Video Camera System components, including the PTZ camera, Bluetooth speakerphone, remote control, and wireless dongle.
Figure 1.2: Overview of the camera and speakerphone features, highlighting 3X optical zoom, 1080P 60FPS video, 350° pan, 180° tilt, 114° wide field of view, and 16.4ft voice pickup.
2. Package Contents
Verify that all items are present in the package:
- TONGVEO 3X PTZ Camera
- Bluetooth Speakerphone
- IR Remote Control
- 9.8ft USB3.0 Cable
- 4.9ft USB2.0 Cable
- Power Adapter
- Wireless Dongle
- Wall Mount with screws
- User Manual (this document)
- Battery (for speakerphone)
Figure 2.1: Visual representation of included accessories and various installation methods.
3. Setup and Installation
The TONGVEO TV-C3+M3B system offers flexible installation and connection options for various conference room setups.
3.1 Camera Installation
The camera can be installed using a wall mount (included), placed on a desktop, or mounted on a tripod. Ensure the camera is positioned to capture the desired area of the conference room.
3.2 Connecting the Camera
- Power Connection: Connect the power adapter to the camera's DC-12V port and plug it into a power outlet.
- Video Output (USB 3.0): Connect the camera to your computer (laptop or desktop) using the provided USB 3.0 cable. This enables plug-and-play video conferencing.
- Video Output (HDMI): For direct connection to a Smart TV or other display devices, use an HDMI cable to connect the camera's HDMI port to the display. This provides high-definition uncompressed video.
- Control Connections (Optional): For advanced control, connect RS232 or RS485 cables to a serial/joystick controller.
Figure 3.1: Diagram showing USB3.0, HDMI, RS232, RS485, and power connections on the camera, illustrating connectivity to a PC/laptop, Smart TV, and serial/joystick controller.
Figure 3.2: Illustration of universal compatibility with USB3.0 and HDMI plug-and-play, and RS232/RS485 daisy chain for multiple PTZ cameras.
3.3 Connecting the Speakerphone
The speakerphone can be connected to your computer or device via USB, Bluetooth, or a wireless dongle.
- USB Connection: Use the provided USB cable to connect the speakerphone to your computer. No drivers are typically required for this plug-and-play connection.
- Bluetooth Connection:
- Turn on the speakerphone.
- Press and hold the Bluetooth button on the speakerphone until the indicator light flashes, indicating pairing mode.
- On your device (computer, smartphone), search for Bluetooth devices and select the TONGVEO speakerphone to pair.
- Wireless Dongle Connection: Insert the wireless dongle into a USB port on your computer. The speakerphone will automatically connect to the dongle.
- Audio Output (3.5mm AUX): The speakerphone also features a 3.5mm audio output interface for connecting external headphones or speakers.
Figure 3.3: Illustration of the speakerphone's multiple connection options: USB, Bluetooth, Wireless Dongle, and 3.5mm AUX.
4. Operating Instructions
This section details how to operate the TONGVEO TV-C3+M3B system for effective video and audio conferencing.
4.1 Camera Operation (PTZ and Zoom)
The camera's pan, tilt, and zoom functions are controlled via the included IR remote control.
- Pan/Tilt: Use the directional arrows on the remote to adjust the camera's horizontal (350°) and vertical (180°) position.
- Zoom: Use the '+' and '-' buttons to control the 3X optical zoom. The camera supports auto and manual focus settings.
- Presets: The remote allows you to set and recall up to 10 preset camera positions.
- Set Preset: Press the PRESET button, then a number (0-9).
- Recall Preset: Press a number (0-9).
- Clear Preset: Press the RESET button, then a number (0-9).
- Image Adjustment: Buttons for Brightness, Mirror, and Image Flip are available on the remote.
Figure 4.1: Detailed layout of the IR remote control, showing buttons for camera selection, position presets, pan/tilt, zoom/focus, menu, up/down, and bright/mirror functions.
Figure 4.2: Illustration of setting and recalling camera presets using the remote control in a conference room setting.
4.2 Speakerphone Operation
The speakerphone provides intuitive controls for managing audio during calls.
- Power On/Off: Use the dedicated ON/OFF switch on the side of the speakerphone.
- Volume Control: Use the '+' and '-' buttons to adjust the speaker volume.
- Microphone Mute: Press the microphone icon button to mute or unmute the microphones. The LED indicator will change to show mute status.
- Answer/Hang Up: Use the phone icon button to answer or end calls when connected via Bluetooth or USB.
- Bluetooth Pairing: Press the Bluetooth button to enter pairing mode.
Figure 4.3: Close-up view of the speakerphone's control panel, indicating buttons for Bluetooth, volume, microphone mute, answer/hang up, and side ports for 3.5mm audio and USB/power.
4.3 Software Compatibility
The system is compatible with most video conferencing applications and operating systems, ensuring broad usability.
- Operating Systems: Windows 7, 8.1, 10, 11; Mac OS 10.10 or higher.
- Applications: Zoom, OBS, Microsoft Teams, Facetime, WebEx, Google Meet, YouTube, GoToMeeting, and more.
Figure 4.4: Logos of various compatible video conferencing platforms, including Zoom, Microsoft Teams, WebEx, and Google Meet.
5. Maintenance
Proper maintenance ensures the longevity and optimal performance of your TONGVEO conference system.
- Cleaning: Use a soft, dry cloth to clean the camera lens and speakerphone surfaces. Avoid abrasive cleaners or solvents.
- Storage: When not in use for extended periods, store the system in a cool, dry place away from direct sunlight and extreme temperatures.
- Cable Management: Ensure cables are not kinked or strained to prevent damage.
- Battery Care (Speakerphone): For optimal battery life, avoid fully discharging the speakerphone battery frequently. Charge it regularly.
6. Troubleshooting
If you encounter issues with your TONGVEO TV-C3+M3B system, refer to the following common troubleshooting steps. For further assistance, contact technical support.
6.1 No Video Output
- Check Connections: Ensure the USB 3.0 or HDMI cable is securely connected to both the camera and your computer/display.
- Power: Verify the camera is powered on and the power adapter is properly connected.
- Software Selection: In your video conferencing software, ensure the TONGVEO camera is selected as the primary video input device.
- USB Port: Try connecting to a different USB 3.0 port on your computer.
6.2 No Audio Input/Output (Speakerphone)
- Check Connections: Ensure the speakerphone is connected via USB, Bluetooth, or wireless dongle.
- Power/Battery: Verify the speakerphone is powered on and has sufficient battery charge.
- Volume: Adjust the speakerphone volume using the '+' button.
- Mute Status: Ensure the microphone is not muted (check the LED indicator).
- Software Selection: In your conferencing software, confirm the TONGVEO speakerphone is selected as both the microphone and speaker device.
- Bluetooth Pairing: If using Bluetooth, ensure it is correctly paired with your device.
6.3 Remote Control Not Responding
- Battery: Replace the batteries in the remote control.
- Line of Sight: Ensure there is a clear line of sight between the remote control and the camera's IR receiver.
7. Specifications
| Feature | Detail |
|---|---|
| Model Number | TV-C3+M3B |
| Camera Sensor | 1/2.8 inch HD CMOS, 2.38 Megapixel |
| Video Resolution | 1920x1080p at 60fps |
| Optical Zoom | 3X |
| Pan Rotation | 350° |
| Tilt Rotation | 180° |
| Field of View (FOV) | 114° |
| Camera Outputs | USB 3.0, HDMI (simultaneous output) |
| Speakerphone Connectivity | USB, Bluetooth 5.0, Wireless Dongle, 3.5mm AUX |
| Speakerphone Voice Pickup | 5 meters (16.4 feet) |
| Speakerphone Battery | 2400mAh Lithium Polymer (6-8 hours continuous use) |
| Operating System Compatibility | Windows 7/8.1/10/11, Mac OS 10.10 or higher |
| Item Weight | 6.49 pounds |
| Package Dimensions | 12.15 x 10.4 x 8.35 inches |
Figure 7.1: Visual details of the camera's 1/2.8" HD CMOS sensor, 3X optical zoom, 1080P resolution at 60FPS, and pan/tilt capabilities.
Figure 7.2: Information on the speakerphone's 2400mAh battery, providing 6-8 hours of continuous play time.
8. Warranty and Support
TONGVEO is committed to providing quality products and customer satisfaction.
- Technical Support: Technical support is provided for this video conference camera system. Any questions will be answered within 24 hours.
- Contact: For support inquiries, please refer to the contact information provided with your purchase documentation or visit the official TONGVEO website.