1. Introduction
This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your SHIOUCY Top Loading Water Cooler Dispenser. Please read it thoroughly before using the appliance and retain it for future reference.

Figure 1: SHIOUCY Top Loading Water Cooler Dispenser.
2. Product Features
- Top Loading Design: Compatible with standard 1 to 5 gallon water bottles for easy placement and replacement.
- Three Temperature Settings: Provides hot water (≥95℃ / 203℉), cold water (8-15℃ / 46-59℉), and normal temperature water.
- Efficient Heating & Cooling: Heats 5L/H to ≥95℃ in approximately 6 minutes and cools 1L/H to ≤8℃ in approximately 50 minutes.
- Durable Construction: Features a 304 stainless steel inner tank for safe heating and no peculiar smell.
- User-Friendly Operation: Simple push-lever dispensing for both hot and cold water.
- Low Noise Operation: Designed for quiet performance.
- Removable Drip Tray: Easy to detach and clean for hygiene.

Figure 2: Key features of the water cooler dispenser.

Figure 3: Additional design and usability features.
Video 1: Overview of the SHIOUCY Top Loading Water Cooler Dispenser, demonstrating its ease of use and features.
3. Specifications
| Attribute | Value |
|---|---|
| Brand | SHIOUCY |
| Model Number | Electric Hot Cold Water Dispenser |
| Color | Gold |
| Material | Plastic |
| Capacity | Supports 1 to 5 Gallon Bottles |
| Product Dimensions (D x W x H) | 9.45" x 10.63" x 14.17" |
| Weight | 10.5 Pounds |
| Wattage | 550 watts |
| Installation Type | Countertop |
| Access Location | Top |
| Temperature Settings | 3 (Hot, Cold, Normal) |
| Hot Water Temperature | ≥95℃ (203℉) |
| Cold Water Temperature | 8-15℃ (46-59℉) |
| Power Source | 110V |
| Refrigeration Capacity | 1L/H to ≤8℃ in 50 minutes |
| Heating Capacity | 5L/H to ≥95℃ in 6 minutes |

Figure 4: Product dimensions and performance details.
4. Setup Guide
- Unpacking: Carefully remove the water cooler dispenser from its packaging. Inspect for any damage.
- Placement: Place the dispenser on a flat, stable, and level surface. Ensure there is adequate ventilation around the unit, especially at the back. Avoid direct sunlight or heat sources.
- Water Bottle Installation:
- Clean the neck of your 1 to 5 gallon water bottle.
- Remove the protective cap from the water bottle.
- Carefully lift the water bottle and invert it, placing it firmly onto the top loading receptacle of the dispenser. Ensure it is seated correctly to prevent leaks.

Figure 5: The dispenser is suitable for various 3-5 gallon bottled water sizes.
- Initial Fill: Allow several minutes for the water reservoirs inside the dispenser to fill completely. Dispense a small amount of water from both the hot and cold spouts to ensure air is purged and water flows freely before plugging in.
- Power Connection: Plug the power cord into a grounded 110V electrical outlet.
5. Operating Instructions
Your SHIOUCY Water Cooler Dispenser offers three temperature options: Hot, Cold, and Normal. Follow these steps to dispense water:
- Power On: Ensure the dispenser is plugged in.
- Activate Cooling/Heating:
- For Cold Water: Locate the small switch on the back of the unit (often green). Turn it ON. The yellow indicator light on the front will illuminate when cooling is active. The cooling function will automatically stop once the water reaches the desired cold temperature (≤8℃) and the light will turn off. It will reactivate when the temperature rises.
- For Hot Water: Locate the power switch on the front panel. Turn it ON. The red indicator light will illuminate when heating is active. The heating function will automatically stop once the water reaches the desired hot temperature (≥95℃) and the light will turn off. It will reactivate when the temperature drops.

Figure 6: Rear cooling switch and front indicator lights.
- Dispensing Water:
- Place a cup or container under the desired water spout (Hot, Cold, or Normal).
- Gently push the corresponding lever to dispense water. Release the lever to stop the flow.

Figure 7: Dispensing water by pushing the lever.
- Safety Note for Hot Water: Hot water is very hot (≥95℃) and can cause burns. Always exercise caution when dispensing hot water, especially around children.

Figure 8: Versatile use for various beverages.

Figure 9: Suitable for year-round use, providing both cooling and heating.
6. Maintenance and Cleaning
Regular cleaning ensures optimal performance and hygiene of your water dispenser.
- Unplug Before Cleaning: Always unplug the dispenser from the power outlet before performing any cleaning or maintenance.
- Empty Water Bottle: Remove the water bottle from the top.
- Clean Drip Tray: The drip tray is detachable for easy cleaning. Remove it, empty any collected water, and wash it with mild soap and water. Rinse thoroughly and dry before reattaching.
- Exterior Cleaning: Wipe the exterior of the dispenser with a soft, damp cloth. Do not use abrasive cleaners or solvents.
- Internal Cleaning (Periodically): For thorough internal cleaning, consult a qualified technician or follow specific descaling instructions if provided by the manufacturer.

Figure 10: Detachable water tank for easy cleaning.
7. Troubleshooting
Refer to this section for common issues and their solutions.
| Problem | Possible Cause / Solution |
|---|---|
| No Hot Water | Ensure the front power switch for heating is ON and the red indicator light is illuminated. Allow sufficient time (approx. 6 minutes) for water to heat. The unit heats to ≥95℃, not boiling. |
| No Cold Water | Ensure the small cooling switch on the back of the unit is ON and the yellow indicator light is illuminated. Allow sufficient time (approx. 50 minutes) for water to cool. |
| Water Dispenses Slowly or Not At All | Check if the water bottle is empty or properly seated. Ensure there are no airlocks by dispensing a small amount of water from both spouts. |
| Unusual Noise | The unit is designed for low noise operation. Minor sounds during heating/cooling cycles are normal. If the noise is excessive or unusual, ensure the unit is on a level surface and not vibrating against other objects. |
| Water Dispenses During Power Outage | The dispenser can still dispense water without power. However, hot and cold water will gradually return to normal room temperature. |
| Cannot Adjust Temperature | The dispenser has fixed temperature settings for hot (≥95℃) and cold (8-15℃) water. The temperatures are not user-adjustable. |
8. Warranty and Support
Specific warranty information for this product was not available in the provided data. For warranty details, technical support, or service inquiries, please contact SHIOUCY customer service directly through their official channels or the retailer from whom you purchased the product.
Always provide your product model number (Electric Hot Cold Water Dispenser) and purchase date when contacting support.