1. Introduction
Thank you for purchasing the Oxhark Flame 50-inch Electric Fireplace. This manual provides essential information for the safe and efficient operation of your new electric fireplace. Please read all instructions carefully before installation and use, and retain this manual for future reference.
This electric fireplace offers both wall-mounted and recessed installation options, featuring 13 flame colors and 13 fuel bed colors for a customizable ambiance. It includes a 750W/1500W electric heater with thermostat control and a timer function, designed to provide supplemental heat for areas up to 400 square feet.
2. Important Safety Information
WARNING: Read and understand all instructions before using this appliance. Failure to follow these instructions may result in electric shock, fire, or serious injury.
- Always disconnect the power supply before cleaning, performing maintenance, or relocating the fireplace.
- This fireplace is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains, at least 3 feet (0.9 m) from the front of the fireplace and keep them away from the sides and rear.
- Extreme caution is necessary when any heater is used by or near children or invalids and whenever the fireplace is left operating and unattended.
- Do not operate any fireplace with a damaged cord or plug or after the heater malfunctions, has been dropped or damaged in any manner.
- Do not run power cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Arrange cord away from traffic area and where it will not be tripped over.
- Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the fireplace.
- To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
- This fireplace has an automatic overheating protection feature. If the heater overheats, it will automatically shut off. To reset, unplug the fireplace from the electrical outlet for 5 minutes, then plug it back in.
- Use this fireplace only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
3. Package Contents
Before beginning assembly or installation, ensure all parts are present. Compare the contents with the list below. If any part is missing or damaged, do not attempt to assemble, install, or operate the appliance. Contact customer service for assistance.
- Electric Fireplace Unit
- Remote Control
- Crystal Embers
- Decorative Logs
- Mounting Hardware (screws, wall brackets)
- Instruction Manual
Image: Overview of the electric fireplace unit and included accessories.
Video: This video demonstrates the unpacking process of the electric fireplace, showing how to safely remove the unit and its accessories from the packaging.
4. Installation
4.1 Dimensions and Requirements
Outer Size: 50"W x 5.5"D x 17.7"H
For recessed installation, the recommended opening size is 45.7"-50"W x 6"D x 17.05"-17.72"H.
4.2 Installation Methods
Your electric fireplace can be installed using two methods: wall-mounted or recessed into a wall or mantel.
Image: This diagram illustrates the dimensions for both wall-mounted and recessed installations, including recommended opening sizes for recessed mounting.
4.3 Step-by-Step Installation
- Prepare the Unit: Carefully remove the electric fireplace from its packaging. Identify the top and front of the unit.
- Remove Glass Panel: Locate and remove the two screws securing the glass panel. Gently lift and remove the glass panel.
- Install Bottom Light Background Plate: Place the white bottom light background plate into the designated slot at the bottom of the fireplace interior.
- Place Embers and Logs: Distribute the crystal embers evenly over the bottom light background plate. Then, arrange the decorative logs on top of the crystals for a realistic effect.
- Reinstall Glass Panel: Carefully reattach the glass panel and secure it with the two screws removed earlier.
- Mounting (Wall-Mounted): If wall-mounting, attach the wall bracket to the back of the fireplace unit. Mark the desired location on the wall, ensuring it is a sturdy surface. Drill pilot holes and secure the wall bracket to the wall using appropriate screws. Hang the fireplace unit onto the wall bracket.
- Mounting (Recessed): If recessing, ensure the wall opening meets the specified dimensions. Slide the fireplace unit into the prepared opening. Secure the unit to the framing of the opening using the provided screws.
Image: A person removing screws from the top of the fireplace unit to access the interior.
Image: The glass panel being carefully lifted and removed from the fireplace unit.
Image: A hand placing the bottom light background plate inside the fireplace unit.
Image: Close-up view of crystals and decorative logs being arranged within the fireplace unit.
5. Operation
Your Oxhark Flame electric fireplace can be operated using either the touch control panel on the unit or the included remote control.
5.1 Controls Overview
Image: This image displays the functions of both the fireplace's touch control panel and the remote control, including power, flame color, heat settings, timer, and thermostat.
5.2 Power On/Off
Press the Power button on the control panel or remote to turn the fireplace ON or OFF.
5.3 Flame Effects
The fireplace features 13 flame colors and 13 fuel bed colors, allowing for up to 169 unique combinations. Use the 'Flame Color' and 'Bed Color' buttons on the remote or touch panel to cycle through the available options and customize your ambiance.
Image: This graphic illustrates the wide range of 13 flame colors and 13 fuel bed colors that can be combined to create various visual effects.
Video: This video showcases the various flame effects and color options available on the Oxhark Flame electric fireplace, demonstrating how to change them.
5.4 Heat Settings
Choose between two heat levels: 750W (LO) and 1500W (HI). Use the 'Heat' button to select the desired output. The thermostat allows you to set a temperature range from 62°F to 99°F (17°C to 37°C). The heater will automatically turn off once the desired ambient temperature is reached.
Image: This image highlights the two heating modes (750W and 1500W) and the quiet operation feature, along with the timer function, showing a child sleeping peacefully.
Video: This video demonstrates the heating capabilities of the electric fireplace, showing how it can warm a room and create a cozy atmosphere.
5.5 Timer Function
Set the timer for automatic shut-off from 1 to 9 hours. This feature provides convenience and energy saving, ensuring the fireplace turns off after your set duration.
6. Maintenance
Regular maintenance ensures the longevity and optimal performance of your electric fireplace.
- Cleaning the Glass Panel: Use a soft, damp cloth to clean the glass panel. Do not use abrasive cleaners or spray liquids directly onto the glass.
- Cleaning Vents: Periodically use a vacuum cleaner or a soft brush to clean dust and debris from the heater vents. Ensure the fireplace is unplugged before cleaning.
- General Cleaning: Wipe the exterior surfaces with a soft, damp cloth. Do not immerse the fireplace in water.
- There are no user-serviceable parts inside the fireplace. Do not attempt to open or repair the unit yourself.
7. Troubleshooting
If you experience issues with your electric fireplace, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Fireplace does not turn on. | No power, loose plug, circuit breaker tripped. | Check power cord connection. Ensure outlet is functional. Reset circuit breaker if tripped. |
| No heat output. | Heat function off, thermostat set too low, overheating protection activated. | Activate heat function. Increase thermostat setting. Unplug for 5 minutes to reset overheating protection. |
| Flame effect not working. | Flame effect turned off, internal issue. | Ensure flame effect is turned on. If problem persists, contact customer service. |
| Remote control not working. | Dead batteries, obstruction, remote out of range. | Replace remote batteries. Remove any obstructions between remote and fireplace. Ensure remote is within operating range. |
8. Specifications
| Feature | Detail |
|---|---|
| Brand | Oxhark Flame |
| Model Number | 2b5edac6-d721-49ac-9c92-b1026c31bfeb |
| Product Dimensions | 5.5"D x 50"W x 17.7"H |
| Power Source | DC |
| Material | Metal |
| Finish Type | Powder Coated |
| Installation Type | Wall Mount |
| Heat Output | 5100 British Thermal Units |
| Heating Coverage | 400 square feet |
| Special Features | Adjustable Thermostat, Flame Effect, Timer |
| Color | Black |
| Item Weight | 48.4 pounds (22 Kilograms) |
9. Warranty & Support
This Oxhark Flame electric fireplace comes with a limited warranty. For specific details regarding warranty coverage and duration, please refer to the warranty card included in your package or contact Oxhark Flame customer service directly.
For technical support, troubleshooting assistance, or to inquire about replacement parts, please contact Oxhark Flame customer service. Contact information can typically be found on the product packaging or the official Oxhark Flame website.