Vellgoo VGE013A1BS
Vellgoo DryTank Dehumidifier User Manual
Model: VGE013A1BS | Brand: Vellgoo
Introduction
Thank you for choosing the Vellgoo DryTank Dehumidifier. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your new appliance. Designed for optimal moisture removal in spaces up to 1,500 square feet, this Energy Star certified unit helps maintain a healthy and comfortable indoor environment.

Image: The Vellgoo DryTank Dehumidifier, a white, rectangular unit with a water tank indicator and Energy Star label.
The Vellgoo DryTank Dehumidifier is engineered for energy efficiency and powerful moisture absorption, removing up to 22 pints of water per day. Its intelligent controls and multiple drainage options offer convenience and flexibility for various home environments, including basements, bedrooms, bathrooms, and laundry rooms.

Image: A golden trophy on a pedestal, labeled "2024 Most Efficient Energy Star," signifying the product's high energy efficiency rating.
Product Features
- Energy Star Certified: Designed for lower operating costs and environmental friendliness, meeting 2024 Energy Star standards.
- Powerful Moisture Absorption: Removes up to 22 pints of moisture per day, suitable for areas up to 1,500 sq. ft.
- Multiple Drainage Options: Offers three flexible drainage methods, including a 6.56-foot hose for continuous operation.
- Intelligent Control: Features real-time humidity readings, silent full-bucket alerts, Auto Shut-off, 24H timers, Auto Defrost, and Auto Restart for convenience.
- Humanized and Safety Design: Includes 3 versatile modes, child lock protection, 360° rotatable wheels, an ergonomic handle, and a removable, washable filter.
- VaxtexDRY™ Technology: Utilizes advanced rotary compression technology, foil hydrophilic film, and pure copper heat exchange tubes for efficient and stable dehumidification.

Image: Diagram illustrating the dehumidifier's multifunctional modes: Continuous, Custom Humidity, and Comfort.

Image: Examples of suitable locations for the DryTank Dehumidifier, including basement, garage, living room, and laundry room.

Image: An internal view highlighting the VaxtexDRY™ Technology, showcasing the compressor and heat exchange components.
Setup
- Unpacking: Carefully remove the dehumidifier from its packaging. Retain packaging for future storage or transport.
- Placement: Place the unit on a flat, stable surface in the desired location. Ensure there is at least 8 inches of space around the unit for proper airflow.
- Initial Standby: After placement, allow the unit to stand upright for at least 24 hours before plugging it in. This allows the refrigerant to settle.
- Power Connection: Plug the power cord into a grounded electrical outlet.
- Filter Installation: Ensure the washable filter is properly installed in its designated slot.
Operating Modes
The Vellgoo DryTank Dehumidifier offers several operating modes to suit your specific needs:
- Continuous Mode: The unit will continuously dehumidify regardless of the ambient humidity level. Ideal for very damp conditions or when rapid drying is needed.
- Custom Humidity Mode: Allows you to set a desired humidity level (typically between 40% and 80%). The unit will operate until the set humidity is reached, then cycle on and off to maintain it.
- Comfort Mode: Automatically adjusts the humidity level to a comfortable range (45%-55%) based on the ambient temperature, providing optimal comfort without manual adjustment.
The intelligent control panel displays real-time humidity readings and provides alerts, such as a silent full-bucket alert. Features like Auto Shut-off, 24-hour timers, Auto Defrost, and Auto Restart enhance user convenience and safety.
Drainage Options
Your Vellgoo DryTank Dehumidifier offers flexible options for water removal:
- Manual Drainage (Water Tank): The unit collects water in its internal 1.4-gallon removable water tank. When the tank is full, the unit will automatically shut off and alert you. Simply remove the tank using its handle, empty the collected water, and reinsert the tank.
- Continuous Drainage (Drain Hose): For uninterrupted operation, you can attach the included 6.56-foot drain hose (or a standard garden hose with the provided adapter) to the continuous drainage outlet. This allows water to drain directly into a floor drain, sump pump, or larger container, eliminating the need for frequent manual emptying. Ensure the drain hose is positioned below the unit's drain outlet to allow for gravity drainage.

Image: Comparison of manual water tank drainage and continuous drainage using an external hose, with important notes on hose positioning.
Maintenance
Regular maintenance ensures optimal performance and longevity of your dehumidifier:
- Cleaning the Air Filter: The unit features a removable and washable filter. It is recommended to clean the filter every two weeks or more frequently depending on usage and air quality.
- Turn off and unplug the dehumidifier.
- Remove the filter from the back of the unit.
- Wash the filter with warm, soapy water. Rinse thoroughly.
- Allow the filter to air dry completely before reinserting it. Do not use a dryer or direct heat.
- Cleaning the Water Tank: Clean the water tank regularly to prevent mold and mildew growth.
- Remove the water tank from the unit.
- Wash the tank with mild detergent and warm water.
- Rinse thoroughly and dry before placing it back into the dehumidifier.
- Exterior Cleaning: Wipe the exterior of the unit with a soft, damp cloth. Do not use harsh chemicals or abrasive cleaners.
- Storage: If storing the unit for an extended period, ensure the water tank is empty and clean, and the filter is clean and dry. Store in an upright position in a cool, dry place.
Troubleshooting
If you encounter issues with your dehumidifier, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Dehumidifier does not turn on. | No power, power outage, full water tank, temperature too low. | Check power connection. Empty water tank. Ensure room temperature is above 41°F (5°C). |
| Unit is running but not collecting water. | Humidity level already low, filter clogged, room temperature too low, unit in fan-only mode. | Check current humidity setting. Clean the air filter. Ensure room temperature is adequate. Select a dehumidifying mode. |
| Unit is noisy. | Unit not on a level surface, filter clogged, internal component issue. | Place unit on a flat, stable surface. Clean the air filter. If noise persists, contact customer support. |
| Water is leaking. | Water tank not properly seated, continuous drain hose kinked or blocked. | Re-seat the water tank. Check continuous drain hose for kinks or blockages and ensure proper downward slope. |
For issues not covered here, please refer to the detailed troubleshooting section in the full user manual or contact Vellgoo customer support.
Specifications
| Attribute | Detail |
|---|---|
| Brand | Vellgoo |
| Model Name | DryTank |
| Model Number | VGE013A1BS |
| Floor Area Coverage | 1500 Square Feet |
| Dehumidification Capacity | 22 Pints per Day |
| Water Tank Volume | 1.4 Gallons |
| Product Dimensions (D x W x H) | 14.38"D x 8.64"W x 24.09"H |
| Number of Speeds | 3 |
| Item Weight | 34 Pounds |
| Material | Acrylonitrile Butadiene Styrene (ABS) |
| Operation Mode | Continuous |
| Air Flow Capacity | 6710 CFPH |
| Upper Temperature Rating | 75 Degrees Fahrenheit |
| Included Components | 6.56-foot Drain Hose, Removable Washable Filter, Manual, Removable Water Tank, Garden Hose Adapter |

Image: Product dimensions of the Vellgoo DryTank Dehumidifier.
Warranty and Support
Vellgoo stands behind the quality of its products with comprehensive warranty and support:
- 1-Year After-Sales Support: Enjoy 24/7 after-sales support for one year from the date of purchase.
- 2-Year Paperless Extended Service: An additional two years of extended service is available (details can be found in the full user manual).
- 5-Year Compressor Support: The compressor is covered for five years, ensuring long-term reliability of the core component.
For any questions, technical assistance, or warranty claims, please contact Vellgoo customer support. Responses are typically provided within 24 hours on workdays.
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