1. Important Safety Information
Please read all instructions carefully before using the SUSTEAS Electric Kettle. Retain this manual for future reference.
- Do not touch the kettle body or open the lid when water is boiling or hot. Always use the cool-touch handle.
- Ensure the lid is securely closed before operating the kettle to prevent hot water from splashing.
- Keep the kettle out of reach of children and pets.
- This appliance is equipped with automatic shut-off and boil-dry protection features for safety. Do not attempt to override these features.
- Do not immerse the kettle, power base, cord, or plug in water or other liquids.
- Use the kettle only with the provided power base.
- Do not operate the kettle if the cord or plug is damaged, or if the appliance malfunctions or has been damaged in any manner.
- The interior of the kettle, including the spout and lid, is made of 18/8 stainless steel. All plastic components in direct contact with water are BPA-free.
2. Product Overview
The SUSTEAS Electric Kettle Model 1309BT is designed for efficient and safe water heating. It features a retro design with modern functionalities.

Figure 2.1: Kettle Components. This diagram illustrates the key parts of the kettle, including the snap-on lid, cool-touch ergonomic handle, premium 18/8 stainless steel interior, water-level window, thermometer, on/off button, and 360° rotary base.
Key Components:
- Snap-on Lid: Ensures secure closure and easy removal for filling and cleaning.
- Cool-Touch Ergonomic Handle: Designed for comfortable and safe pouring.
- Premium 18/8 Stainless Steel Interior: Durable and safe for water contact.
- Water-Level Window: Clearly indicates the water volume inside the kettle.
- Thermometer: Displays the current water temperature.
- On/Off Button: Activates the heating element, with an integrated LED indicator.
- 360° Rotary Power Base: Allows the kettle to be placed on the base from any angle.
- V-shaped Spout with Honeycomb Filter: Designed for concentrated, drip-free pouring.
3. Setup
3.1 Unpacking
Carefully remove all packaging materials from the kettle and its components. Ensure all parts are present and undamaged.
3.2 Initial Cleaning
Before first use, it is recommended to clean the kettle. Fill the kettle with clean water up to the maximum fill line, boil the water, then discard it. Repeat this process two to three times to remove any manufacturing residues.
3.3 Placement
Place the power base on a dry, flat, stable, and heat-resistant surface. Ensure the kettle is not near the edge of a countertop or table to prevent accidental tipping.
4. Operating Instructions
4.1 Filling the Kettle
- Remove the kettle from its power base.
- Open the snap-on lid.
- Fill the kettle with fresh, cold water. Observe the water-level window to ensure the water is between the minimum (0.8L) and maximum (1.7L) fill lines. Do not overfill or underfill.
- Close the lid securely.

Figure 4.1: Water Level Markings. The water level window clearly indicates minimum and maximum fill levels for safe operation.
4.2 Boiling Water
- Place the filled kettle firmly onto its power base.
- Plug the power cord into a standard electrical outlet.
- Press the On/Off button located at the bottom front of the kettle. The LED indicator will illuminate, signifying that the kettle is heating.
- The kettle will begin to heat the water. With 1500W power, it can boil 1.7 liters of water in approximately 5-6 minutes.
- Once the water reaches boiling point, the kettle will automatically shut off, and the LED indicator will turn off.

Figure 4.2: Fast Boiling. The kettle's 1500W heating element ensures rapid water boiling.
4.3 Using the Thermometer
The integrated thermometer on the kettle body displays the current water temperature, allowing you to heat water to specific temperatures for various beverages like different types of tea or coffee.

Figure 4.3: Temperature Display. The thermometer provides an accurate reading of the water temperature.
4.4 Pouring
- Carefully lift the kettle from its power base using the cool-touch handle.
- Pour the hot water slowly and steadily. The V-shaped spout with honeycomb filter is designed to prevent dripping.
- After pouring, return the kettle to its power base.

Figure 4.4: Precise Pouring. The spout design minimizes drips and ensures controlled pouring.
5. Maintenance
5.1 Cleaning
- Always unplug the kettle and allow it to cool completely before cleaning.
- Wipe the exterior of the kettle with a soft, damp cloth. Do not use abrasive cleaners or scouring pads.
- The interior of the kettle can be cleaned by hand. Do not use harsh chemicals.
- The honeycomb filter can be removed for cleaning if necessary.
5.2 Descaling (Removing Scale Buildup)
Over time, mineral deposits (scale) may build up inside the kettle, especially in hard water areas. Regular descaling is recommended to maintain performance and prolong the kettle's lifespan.

Figure 5.1: Descaling Process. Regular descaling helps maintain the kettle's efficiency and cleanliness.
To descale:
- Fill the kettle with water and add lemon juice (or a commercial descaling solution according to its instructions).
- Boil the solution and let it stand for a period (e.g., 15-30 minutes, or as per descaler instructions).
- Discard the solution and rinse the kettle thoroughly with fresh water several times.
- Wipe the interior repeatedly with a soft cloth until completely clean.
5.3 Cord Storage
The power base features a winding storage tray at the bottom to neatly store the power cord when not in use, reducing clutter and preventing tripping hazards.
6. Troubleshooting
If you encounter issues with your SUSTEAS Electric Kettle, please refer to the following common troubleshooting steps:
| Problem | Possible Cause | Solution |
|---|---|---|
| Kettle does not turn on. | No power to the outlet; Kettle not properly seated on base; Boil-dry protection activated. | Check power outlet; Ensure kettle is correctly placed on the base; Allow kettle to cool down if boil-dry protection was activated. |
| Water is not heating. | Kettle not switched on; Faulty power connection. | Press the On/Off button; Check power cord and outlet. |
| Kettle automatically shuts off too soon. | Scale buildup; Boil-dry protection activated due to insufficient water. | Descale the kettle; Ensure water level is above the minimum fill line. |
| Water tastes unusual or has particles. | First use residues; Scale buildup. | Perform initial cleaning steps; Descale the kettle. |
If the problem persists after attempting these solutions, please contact SUSTEAS customer support.
7. Specifications
- Brand: SUSTEAS
- Model Name: 1309BT
- Capacity: 1.7 Liters (57 oz)
- Power: 1500W
- Material: 18/8 Stainless Steel Interior, BPA-Free Plastic Components
- Special Features: Automatic Shut-Off, Boil Dry Protection, Integrated Thermometer, LED Indicator
- Product Dimensions: 8.07"L x 6.1"W x 10.03"H
- Item Weight: 2.09 Pounds
- Color: Retro Green
8. Warranty and Support
SUSTEAS stands behind its products with a 1-year assurance. For warranty claims, technical support, or any questions regarding your electric kettle, please contact SUSTEAS customer service through the retailer where the product was purchased or visit the official SUSTEAS website for contact information.
Please have your model number (1309BT) and proof of purchase available when contacting support.


