Generic USB-C Power Supply & Charging Cable for Phonak Hearing Aid Chargers User Manual

1. Introduction

This manual provides instructions for the safe and effective use of your USB-C Power Supply and Charging Cable, designed for compatible Phonak BTE RIC Hearing Aid Chargers. This product includes a wall plug and a USB-C cable, serving as a power source for your existing Phonak hearing aid charger. It is important to note that this product does not include the hearing aid charger case itself.

2. Package Contents

Please verify that all items listed below are present in your package:

• 1 x USB Wall Plug (Two-prong, US/Canada/Japan type)
• 1 x USB-C Charging Cable

Image 1: The USB wall plug and USB-C charging cable included in the package. The wall plug is a two-prong design, and the cable features a USB-C connector.

3. Setup Instructions

1. Connect the USB-C Cable: Insert the USB-C end of the charging cable into the USB-C port on your compatible Phonak hearing aid charger. Ensure the connection is firm.
2. Connect the USB Wall Plug: Insert the standard USB-A end of the charging cable into the USB port on the provided wall plug.
3. Plug into Power Outlet: Insert the wall plug into a standard electrical wall socket (100-240V AC, 50/60Hz).
4. Your Phonak hearing aid charger is now ready to receive power.

4. Operating Instructions

Once the power supply and cable are connected to your Phonak hearing aid charger and plugged into a wall outlet, your charger will be powered. Refer to your specific Phonak hearing aid charger's manual for instructions on how to place your hearing aids into the charger and initiate the charging process.

This product acts solely as a power source for your Phonak charger; it does not directly charge the hearing aids.

5. Compatibility

This power supply and charging cable are specifically designed for use with:

• Phonak BTE RIC Hearing Aid Chargers that utilize a USB-C connector.

Important Compatibility Notes:

• This product is not compatible with Phonak chargers that use other connector types.
• It is not compatible with Compilot, Phonak Charger Case Combi, or other Bluetooth accessories.
• It is not compatible with Combi RIC or Combi BTE Chargers.
• This package does not include the Phonak hearing aid charger case itself.

6. Maintenance

To ensure the longevity and proper function of your power supply and cable:

• Keep the wall plug and cable dry. Avoid exposure to moisture or liquids.
• Clean the surfaces with a soft, dry cloth if necessary. Do not use harsh chemicals or abrasive cleaners.
• Store in a cool, dry place when not in use.
• Avoid bending or crimping the cable excessively, as this can damage the internal wires.

7. Troubleshooting

• Charger not receiving power:
  • Ensure the wall plug is securely inserted into a working electrical outlet.
  • Verify that the USB-C cable is firmly connected to both the wall plug and your Phonak charger.
  • Check if the outlet is functional by plugging in another device.
• USB-C cable does not fit the Phonak charger:
  • Confirm that your Phonak charger specifically uses a USB-C port. This product is not compatible with other connector types.
  • Refer to the "Compatibility" section (Section 5) to ensure your charger model is supported.
• Hearing aids not charging:
  • Ensure the power supply and cable are correctly connected and providing power to your Phonak charger.
  • Consult the user manual for your specific Phonak hearing aid charger for instructions on how to properly place and charge your hearing aids. This product only supplies power to the charger, it does not directly charge the hearing aids.

8. Specifications

9. Warranty and Support

For information regarding warranty coverage and customer support, please refer to the documentation provided at the time of purchase or contact your retailer. As this product is a generic accessory, specific warranty terms may vary. Please retain your proof of purchase for any warranty claims.