1. Introduction
This manual provides essential information for the safe and efficient operation of your Crompton Solarium Qube IOT 25L Smart Storage Water Heater. Please read all instructions carefully before installation and use. Retain this manual for future reference.
Figure 1: Crompton Solarium Qube IOT 25L Smart Storage Water Heater, front view.
2. Safety Information
Your safety and the safety of others are paramount. Follow all safety instructions to prevent injury or damage. This appliance is equipped with advanced 3-level safety features including a Capillary Thermostat, automatic thermal cut-out, and a multi-functional valve.
- Ensure the water heater is installed by a qualified technician.
- Do not operate the water heater if it is damaged or malfunctioning.
- Ensure proper grounding to prevent electrical shock.
- Do not block the pressure relief valve.
- Keep flammable materials away from the water heater.
- Disconnect power before performing any maintenance or repairs.
Figure 2: Icon representing the advanced 3-level safety features of the water heater.
3. Product Components
The Crompton Solarium Qube IOT 25L Smart Storage Water Heater package includes the following items:
- Water heater unit
- Flexible pipes
- Plug tops
- Fasteners for wall mounting
4. Installation and Setup
Professional installation is recommended for this appliance. Free installation and connection pipes are typically provided. Ensure the installation site is suitable for wall mounting and can support the weight of the water heater when full.
4.1 Site Selection
- Choose a location near the point of use to minimize heat loss.
- Ensure adequate space for maintenance and air circulation.
- The wall must be strong enough to hold the unit's weight when filled with water (approximately 35 kg for 25L capacity).
4.2 Mounting the Unit
Use the provided fasteners to securely mount the water heater on the wall. Refer to the installation template (if provided) for precise drilling locations. The unit dimensions are approximately 495 mm (width) x 465 mm (height) x 390 mm (depth).
Figure 3: Water heater dimensions for installation planning.
4.3 Water Connections
- Connect the cold water inlet (blue marking) and hot water outlet (red marking) using the flexible pipes.
- Ensure all connections are tight to prevent leaks.
- Install the pressure relief valve as per local plumbing codes.
4.4 Electrical Connections
- Connect the water heater to a dedicated, properly grounded electrical outlet.
- Ensure the power supply matches the appliance's requirements (230 Volts AC).
- Do not use extension cords.
5. Operating Instructions
Once installed and filled with water, your Solarium Qube IOT water heater is ready for operation.
5.1 Initial Start-up
- Open a hot water faucet in your home to allow air to escape from the tank.
- Turn on the cold water supply to the water heater.
- Once water flows steadily from the hot water faucet, close the faucet.
- Plug in the water heater or turn on its dedicated circuit breaker.
5.2 Temperature Control
The water heater features a digital temperature display. You can adjust the desired water temperature using the controls on the unit or through the Crompton mobile app. The maximum heat output is 75 degrees Celsius.
Figure 4: Icon representing the digital temperature display feature.
6. Smart Features (IOT Connectivity)
The Solarium Qube IOT water heater offers enhanced control and convenience through its smart features.
Figure 5: Mobile app interface for controlling the water heater and selecting bathing modes.
6.1 Crompton Mobile App
Download the Crompton mobile app to control your water heater remotely. The app allows you to:
- Turn the water heater on/off from anywhere.
- Adjust the water temperature.
- Set smart schedules for heating cycles.
- Select customized bathing modes.
6.2 Voice Control
The water heater is compatible with Alexa and Google Assistant. Connect your device to your smart home ecosystem to control it using voice commands.
Figure 6: Icon indicating voice control compatibility with Alexa and Google Assistant.
6.3 Customized Bathing Modes
The Solarium Qube IOT offers pre-set bathing modes for a tailored experience. These modes can be selected via the mobile app:
- Custom: Allows manual temperature setting.
- Comfort: Provides water at a comfortable bathing temperature.
- Hygiene: Heats water to a higher temperature for hygiene purposes.
- Hot Spring: Simulates a hot spring experience with specific temperature settings.
Figure 7: Icon representing the customized bathing modes feature.
7. Maintenance
Regular maintenance ensures the longevity and efficient operation of your water heater.
- Annual Inspection: It is recommended to have a qualified technician inspect the water heater annually.
- Draining the Tank: If the water heater will be unused for an extended period or if there is a risk of freezing, drain the tank completely.
- Cleaning: Wipe the exterior of the unit with a soft, damp cloth. Do not use abrasive cleaners.
- Pressure Relief Valve: Periodically check the pressure relief valve to ensure it is not blocked and is functioning correctly.
8. Troubleshooting
Refer to the following table for common issues and their solutions. If the problem persists, contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| No hot water | Power supply off, thermostat setting too low, heating element failure | Check power, adjust thermostat, contact service for element replacement |
| Water not hot enough | Thermostat setting too low, insufficient heating time, tank size inadequate | Increase temperature setting, allow more heating time, consider usage patterns |
| Low hot water pressure | Sediment buildup, partially closed valve, clogged aerator | Flush tank, check valves, clean aerators |
| Leaking from unit | Loose connections, faulty pressure relief valve, tank corrosion | Tighten connections, replace valve, contact service for tank inspection |
| IOT features not working | Wi-Fi connectivity issues, app not configured, device not paired | Check Wi-Fi, ensure app is updated, re-pair device as per app instructions |
9. Specifications
| Feature | Specification |
|---|---|
| Brand | Crompton |
| Model Number | ASWH-3325 |
| Capacity | 25 Liters |
| Power Source | Corded Electric |
| Voltage | 230 Volts (AC) |
| Heat Output (Max) | 75 Degrees Celsius |
| Maximum Pressure | 8 Bars |
| Mount Type | Wall |
| Item Weight | 10 Kilograms |
| Item Depth | 390 mm |
| Material Type | Plastic |
| Special Features | Rustproof, Wi-Fi Enabled, Voice Control (Alexa, Google Assistant), Customized Bath Modes, Smart Scheduler, Digital Temperature Display, Advanced 3 Level Safety |
10. Warranty and Support
10.1 Warranty Information
Crompton provides the following warranty from the date of purchase:
- Tank: 7 years
- Heating Element: 2 years
- Product: 2 years
The warranty is limited to manufacturing defects only. For on-site service, customers need to contact the nearby Authorized Service Center. A service engineer will visit the site for repair or inspection.
10.2 Manufacturer Contact Information
Crompton Greaves Consumer Electricals Limited
Equinox Business Park, 1st Floor, Tower 3, LBS Marg, Kurla (W), Mumbai 400070, Maharashtra, India
Please refer to your purchase documentation or the official Crompton website for the most current contact details and service center locations.