Hotpoint NDB 11724 W UK
Hotpoint NDB 11724 W UK Washer Dryer User Manual
Model: NDB 11724 W UK
1. Introduction
This manual provides essential information for the safe and efficient operation of your Hotpoint NDB 11724 W UK Washer Dryer. Please read it thoroughly before installation and use, and keep it for future reference.
The Hotpoint NDB 11724 W UK Washer Dryer is designed to simplify your laundry routine. It features advanced Anti Stain technology to remove common stains without pre-treatment and ensures uniform drying for various items, including large bedding. With its continuous Wash & Dry cycles and generous 11kg washing and 7kg drying capacity, it handles large loads with ease, providing a complete laundry solution.

Figure 1.1: Hotpoint NDB 11724 W UK Washer Dryer - Front View
This image displays the Hotpoint NDB 11724 W UK Washer Dryer, a white freestanding appliance. The front features a large dark circular door for loading laundry, and above it, a control panel with a central program selection dial and a digital display. The Hotpoint logo is visible on the top left.
2. Safety Information
Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, and injury to persons.
- Ensure the appliance is properly earthed.
- Do not allow children to play with the appliance.
- Unplug the appliance before cleaning or performing maintenance.
- Do not install or store the appliance where it will be exposed to the weather.
- Refer to the installation instructions for proper water and electrical connections.
3. Setup and Installation
Proper installation is crucial for the performance and longevity of your washer dryer. It is recommended to have the appliance installed by a qualified technician.
3.1 Unpacking
- Remove all packaging materials, including the polystyrene base and any protective films.
- Carefully remove the transport bolts from the rear of the appliance. Keep these bolts for future transport if needed.
3.2 Positioning
- Place the appliance on a flat, stable floor.
- Ensure there is adequate space around the appliance for ventilation and access.
- Adjust the feet to level the appliance, preventing vibrations and excessive noise during operation.

Figure 3.1: Appliance Placement Example
This image shows the Hotpoint washer dryer integrated into a modern laundry area, positioned under a countertop. A white wicker laundry basket is placed beside it, illustrating typical usage context.
3.3 Water and Electrical Connections
- Connect the water inlet hose to a cold water tap. Ensure connections are tight to prevent leaks.
- Position the drain hose into a suitable standpipe or sink, ensuring it is securely fixed.
- Plug the power cord into a grounded electrical outlet. Do not use extension cords or adapters.
4. Operating Instructions
Familiarize yourself with the control panel and available programs to optimize your laundry results.

Figure 4.1: Control Panel Overview
This detailed image focuses on the control panel of the Hotpoint washer dryer. It highlights the central program selection dial, a digital display showing time and settings, and touch-sensitive buttons for functions like temperature, spin speed, drying level, and delay start.
4.1 Loading Laundry
- Open the appliance door.
- Load laundry into the drum, ensuring not to overload. For optimal washing and drying, leave enough space for items to tumble freely.
- Close the door firmly until it clicks shut.

Figure 4.2: Open Drum for Loading
This image shows the Hotpoint washer dryer with its front door open, providing a clear view of the spacious stainless steel drum, ready for loading laundry.
4.2 Adding Detergent and Additives
- Pull out the detergent dispenser drawer.
- Add the appropriate amount of detergent to the main wash compartment.
- Add fabric softener or other additives to their designated compartments, if desired.
- Push the dispenser drawer back in completely.
4.3 Program Selection and Start
- Turn the program selection dial to choose your desired wash or wash & dry cycle.
- Adjust temperature, spin speed, and drying level using the corresponding buttons on the control panel.
- Press the Start/Pause button to begin the cycle.
4.4 Special Features
- Anti Stain Technology: This feature is designed to remove common stains without the need for pre-treatment. Select the appropriate program for optimal results.
- Continuous Wash & Dry Cycles:
- XS Rapid: For a quick wash and dry of a 1kg load.
- XL Bed & Bath: Specifically designed for larger items like bedding and towels.
- Wash & Dry Mixed: Suitable for daily mixed loads.
- Steam Refresh Cycle: Refresh your laundry and remove odors in just 20 minutes without a full wash cycle.
- Steam Refresh Cycle with Anti Virus: Steam is injected into the drum at the end of the washing cycle, removing up to 99.9% of bacteria and viruses without chemical additives.
5. Maintenance and Care
Regular maintenance ensures the optimal performance and extends the lifespan of your appliance.
5.1 Cleaning the Detergent Dispenser
- Pull out the dispenser drawer completely.
- Rinse it under running water to remove any detergent residue.
- Clean the housing of the dispenser drawer with a damp cloth.
- Reinsert the drawer.
5.2 Cleaning the Door Seal
- Regularly wipe the rubber door seal with a damp cloth to remove lint and residue.
- Ensure no foreign objects are trapped in the seal.
5.3 Cleaning the Filter
The appliance has a filter that traps lint and small objects. Clean it regularly to ensure proper drainage.
- Locate the filter access panel at the bottom front of the appliance.
- Place a shallow container underneath to catch any residual water.
- Unscrew the filter slowly to allow water to drain.
- Remove the filter, clean it under running water, and remove any debris.
- Reinsert and tighten the filter securely.
6. Troubleshooting
Before contacting customer service, refer to this section for common issues and their solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Appliance does not start | Power cord not plugged in; Door not closed properly; Program not selected; Start/Pause button not pressed. | Check power connection; Ensure door is fully closed; Select a program; Press Start/Pause. |
| No water filling | Water tap closed; Water inlet hose kinked or blocked. | Open water tap; Straighten hose; Check for blockages. |
| Excessive vibration/noise | Appliance not level; Transport bolts not removed; Uneven load. | Adjust leveling feet; Remove transport bolts; Redistribute laundry inside drum. |
| Laundry not drying properly | Overloaded; Lint filter blocked; Incorrect drying program selected. | Reduce load size; Clean lint filter; Select appropriate drying program. |
7. Specifications
Key technical specifications for the Hotpoint NDB 11724 W UK Washer Dryer.
| Feature | Specification |
|---|---|
| Model | NDB 11724 W UK |
| Washing Capacity | 11 kg |
| Drying Capacity | 7 kg |
| Maximum Spin Speed | 1600 RPM |
| Dimensions (H x W x D) | 85 cm x 59.5 cm x 60.5 cm |
| Weight | 73.4 kg |
| Noise Level (Spin) | 80 dB |
| Energy Consumption (Wash & Dry) | 414 kWh/year |
| Drum Material | Stainless Steel |
| Installation Type | Freestanding |
| Controller Type | Touch |
| Wattage | 1850 watts |

Figure 7.1: Energy Efficiency Label
This image shows the energy label for the Hotpoint NDB 11724 W UK, indicating its energy efficiency class E for the full wash and dry cycle, and C for the wash cycle only. It also details annual energy consumption (414 kWh/100 cycles for wash&dry, 70 kWh/100 cycles for wash), water consumption, and noise level (80 dB).
For more detailed energy information, please visit: EPREL Database Link
8. Warranty and Support
Your Hotpoint NDB 11724 W UK Washer Dryer comes with a manufacturer's warranty. Please refer to the warranty card included with your purchase for specific terms and conditions, including coverage period and what is covered.
For technical assistance, spare parts, or to schedule a service appointment, please contact Hotpoint Customer Service. Have your model number (NDB 11724 W UK) and serial number ready when you call.
You can find contact information for Hotpoint Customer Service on the official Hotpoint website or in the documentation provided with your appliance.
Ask a question about this manual
Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.







