Introduction
This manual provides detailed instructions for the setup, operation, and maintenance of your Wantek RJ9 Office Telephone Headset. Designed for clear communication in professional environments, this headset features noise-cancelling technology and a quick-disconnect cord for convenience. Please read this manual thoroughly to ensure optimal performance and longevity of your device.
Product Features
- Crystal Clear Audio: Features wideband sound and a noise-cancelling microphone to reduce background noise for clear conversations.
- Hearing Protection: Includes Acoustic Shock Protection Circuitry to safeguard your hearing.
- Durable Construction: Manufactured with quality plastics and a unibody headband for enhanced durability.
- Comfortable Design: Super lightweight with an adjustable headband and soft leatherette ear cushions for extended wear.
- Quick Disconnect (QD) Cord: Allows for easy detachment from your phone without removing the headset.
- Integrated Controls: In-line microphone mute and volume control for convenient call management.
- Adjustable Microphone: The microphone arm rotates 330° for optimal positioning on either the left or right ear.
Setup Instructions
Follow these steps to connect your Wantek RJ9 Office Telephone Headset to your compatible desk phone.
- Identify the RJ9 Headset Port: Locate the RJ9 headset port on your desk phone. This is typically a small, square port.
- Connect the RJ9 Jack: Plug the RJ9 jack from your headset's quick disconnect cord into the RJ9 headset port on your phone. Ensure it clicks securely into place.
- Connect the Quick Disconnect (QD) Feature: Attach the headset's cord to the quick disconnect end of the RJ9 cord. This connection allows you to easily detach the headset from the phone without unplugging the main cord.
Figure 1: Connecting the RJ9 jack to the headset port on a landline phone.
Figure 2: The RJ9 jack and Quick Disconnect plug for easy connection.
Video 1: Demonstrating the connection of the RJ9 headset and the Quick Disconnect feature to a desk phone.
Operating Instructions
This section details how to use your headset for calls and adjust it for comfort.
Adjusting the Headset
- Headband Adjustment: The headband is adjustable to fit various head sizes. Gently pull or push the earpiece sections to extend or retract the headband until it fits comfortably.
- Earpad Rotation: The earpad can rotate to ensure a comfortable fit against your ear.
- Microphone Positioning: The microphone arm can rotate approximately 330 degrees, allowing you to wear the headset on either your left or right ear. Position the microphone approximately 1-2 inches from your mouth for optimal voice pickup.
Figure 3: Headset adjustments for personalized comfort and microphone placement.
Figure 4: Detailed view of headset components and controls.
Using In-line Controls
- Microphone Mute: Use the "ON/OFF" switch on the in-line control to mute or unmute your microphone during a call. Set to "OFF" to mute, "ON" to unmute.
- Volume Control: Adjust the volume dial on the in-line control to increase or decrease the listening volume.
Video 2: Overview of the headset's features, including adjustable microphone, headband, and in-line mute/volume controls.
Quick Disconnect (QD) Feature
The Quick Disconnect feature allows you to temporarily leave your desk without removing your headset or disconnecting the entire cord from the phone. Simply pull the two sections of the QD cord apart to disconnect. Reconnect them by pushing them together until they click.
Maintenance
Proper maintenance ensures the longevity and performance of your headset.
- Cleaning: Use a soft, dry cloth to wipe down the headset and cord. Avoid using harsh chemicals or abrasive materials.
- Ear Cushions: Periodically check ear cushions for wear and tear. Replacement cushions can be purchased if needed.
- Storage: Store the headset in a clean, dry place away from extreme temperatures and direct sunlight when not in use.
- Cord Care: Avoid excessive pulling or bending of the cord, especially near the connectors, to prevent damage.
Troubleshooting
If you encounter issues with your headset, refer to the following common solutions:
- No Sound/Low Volume:
- Ensure the RJ9 jack is fully inserted into the phone's headset port.
- Check the in-line volume control and adjust it upwards.
- Verify that the quick disconnect (QD) connection is secure.
- Confirm your phone's headset function is activated.
- Microphone Not Working:
- Check the in-line mute switch to ensure the microphone is not muted ("ON" position).
- Ensure the microphone arm is positioned correctly near your mouth.
- Confirm the RJ9 connection is secure.
- Static or Poor Sound Quality:
- Ensure all connections (RJ9, QD) are firm.
- Test the headset with another compatible phone if possible to rule out phone issues.
- Avoid placing the headset near strong electromagnetic interference sources.
If problems persist, please contact Wantek customer support for further assistance.
Specifications
| Model Name | Wantek Yealink Phone Headset |
| Item Model Number | RJ3 |
| Connectivity Technology | Wired |
| Headphones Jack | RJ9 Jack for landline phone |
| Noise Control | Active Noise Cancellation (Microphone) |
| Control Type | Volume Control, Microphone Mute |
| Special Feature | Lightweight, Microphone Mute, Noise Cancellation, Quick Disconnect, Volume Control |
| Material | Faux Leather, Plastic |
| Item Weight | 4.3 Ounces (122 grams) |
| Product Dimensions | 6.9 x 5.6 x 2.1 inches (17.5 x 14.2 x 5.3 cm) |
| Ear Placement | On Ear |
| Form Factor | Over Ear |
| Impedance | 32 Ohms |
Compatibility
This headset is designed for use with specific VoIP and landline phone models. It is NOT compatible with smartphones or computers.
Compatible Yealink IP Phones:
T19(P)E2, T20P, T21(P)E2, T22P, T23P, T23G, T26P, T27G, T28P, T29G, T30, T30P, T31, T31P, T31G, T33P, T33G, T38G, T40P, T40G, T41S, T42S, T46S, T48S, T42U, T43U, T46U, T48U, T53, T53W, T54W, T57W, T58A, VP59, T41S SFB, T42S SFB, T46S SFB, T48S SFB, T55A SFB, T56A SFB, T58A SFB, MP56.
Compatible Avaya Phones:
1608, 1616, 9608G, 9611G, 9620, 9621G, 9630, 9640, 9640G, 9641G, 9650, J139, J159, J169, J179. (Note: Only these specific Avaya models are compatible. Other Avaya models are not supported.)
Compatible Grandstream Phones:
GXP1400, GXP1405, GXP1450, GXP1610, GXP1615, GXP1620, GXP1625, GXP1628, GXP1630, GXP1200, GXP2000, GXP2100, GXP2010, GXP2110, GXP2020, GXP2120, GXP2124, GXP2130, GXP2135, GXP2140, GXP2160, GXP2170, GXP280, GXP285, GRP2613, GRP2604P, GXV3005, GXV3006, GXV3240, GXV3275, GXV3370.
Compatible Snom VoIP Phones:
300, 320, 360, 370, 710, 720, 760, 820, 821, 870, D375, D385, D712, D715, D717, D725, D735, D745, D765, D785, D862, D865.
Other Compatible Models:
Panasonic KX-T Series: KX-T2260, KX-T2310, KX-T2315, KX-T2365, KX-T2368, KX-T7220, KX-T7230, KX-T7330, KX-T7420C, KX-T7433, KX-T7665, KX-T7740, KX-HDV130.
Ooma: 2602, 2602W, 2603, 2612, 2613, 2624W, 2615W, 2670W.
Huawei: ET325, ET523, ET525, ET685, 6805, 6810, 6830, 6850, 6870, 7810, 7820, 7830, 7850, 7870, 7910, 7950.
Zultys: ZIP 33G, 36G, 37G, 43G, 45G, 47G, 49G, 33i, 35i.
Alcatel Temporis: IP200, IP800.
Wildix: WP410, WP480, WP480G, WP490, WP490G.
AltiGen: IP805.
Fanvil: C58, C58P, C62, C66.
Obihai: OBi1062.
Aastra: 6737i.
If your phone model is not listed, please contact Wantek customer support for compatibility advice before purchase.
Warranty and Support
Your Wantek RJ9 Office Telephone Headset comes with a 1-year warranty and a 45-day money-back guarantee. Wantek also provides lifetime professional technical team support.
For any compatibility questions, technical assistance, or warranty claims, please contact Wantek customer support via email at sales@iwantek.com.