Introduction
Welcome to the user manual for your new LG gram 14Z90Q Ultra Lightweight Laptop. This guide provides essential information for setting up, operating, maintaining, and troubleshooting your device. The LG gram 14Z90Q is designed for portability and performance, featuring a 14-inch WUXGA IPS display, an Intel Evo 12th Gen i7 processor, 32GB LPDDR5 RAM, and a 1TB NVMe SSD, all within an ultra-lightweight chassis.
Front view of the LG gram 14Z90Q laptop, showcasing its slim design and display.
Setup
1. Initial Power On and Charging
Before first use, ensure your LG gram laptop is fully charged. Connect the included charger to the laptop's USB-C Thunderbolt 4 port and a power outlet. The charging indicator light will show the charging status.
2. Operating System Setup (Windows 11)
Upon first power-on, you will be guided through the Windows 11 Home setup process. Follow the on-screen instructions to configure language, region, network connection, Microsoft account, and privacy settings.
The LG gram 14Z90Q comes pre-installed with Windows 11 Home.
3. Setting Up Facial Recognition (Windows Hello)
Your LG gram features a Full HD IR Webcam with facial recognition for secure and convenient login. During or after the initial Windows setup, navigate to Settings > Accounts > Sign-in options to set up Windows Hello Face. Ensure you are in a well-lit environment for optimal recognition.
Windows Hello Facial Login allows for quick and secure access to your laptop.
Operating Your LG gram
1. Display and Visuals
The 14-inch WUXGA (1920 x 1200) IPS display offers a DCI-P3 99% color gamut, providing vibrant and accurate colors for both work and entertainment. The anti-glare coating helps reduce reflections in various lighting conditions.
The 14-inch WUXGA IPS display offers a wide color gamut for stunning visuals.
2. Performance and Multitasking
Powered by the Intel Evo Platform with a 12th Gen Intel Core i7-1260P Processor and Intel Iris Xe Graphics, coupled with 32GB LPDDR5 RAM (5200 MHz) and a 1TB PCIe4 M.2 NVMe SSD, your LG gram delivers robust performance for demanding applications, multitasking, and quick data access.
The 32GB LPDDR5 RAM ensures smooth multitasking and application performance.
3. Connectivity Ports
The LG gram 14Z90Q offers a comprehensive selection of ports for various peripherals and external displays:
- 2x USB-C ports with Thunderbolt 4: For high-speed data transfer, power delivery, and up to 5K display output.
- 2x USB-A 3.2 ports: For connecting standard USB devices.
- 1x Full-size HDMI port: For connecting to external monitors or TVs.
- 1x MicroSD card reader: For expanding storage or transferring files from memory cards.
- 1x 3.5mm audio jack: For headphones or external speakers.
- 1x Kensington Lock Port: For physical security.
Detailed view of the various connectivity ports on the LG gram laptop.
4. Battery Management
The 72Wh battery provides extended usage time. Actual battery life varies based on usage patterns, settings, and environmental conditions. For optimal battery performance, it is recommended to fully charge the laptop before extensive use and avoid frequent deep discharges.
The 72Wh battery provides ample power for extended use.
5. Audio and Webcam
The Full HD IR Webcam ensures clear video calls, complemented by built-in AI sound technology that filters out background noise. The upgraded speakers are designed to produce clear sound and enhanced bass for an improved audio experience.
The Full HD IR Webcam and AI sound technology enhance video conferencing.
6. Keyboard and Touchpad
The LG gram features a comfortable keyboard for typing. Note that the power button is integrated into the keyboard layout, located where a traditional 'Delete' key might be. For 'Home', 'End', 'Page Up', and 'Page Down' functions, use the 'Fn' key in combination with the arrow keys.
The keyboard and large touchpad provide comfortable input.
7. Security Features (LG Glance by Mirametrix)
Your LG gram includes Presence Detection technology, which can automatically lock your screen when you step away from the laptop. Smart Display can also blur your screen to prevent unauthorized viewing from behind you, enhancing your privacy and security.
Presence Detection and Smart Display features enhance privacy and security.
Maintenance
1. Cleaning Your Laptop
To clean the display, use a soft, lint-free cloth specifically designed for electronics. For the chassis and keyboard, a slightly damp cloth with mild soap solution can be used, ensuring no liquid enters the ports. Always power off and unplug the laptop before cleaning.
2. Software Updates
Regularly check for and install Windows updates and LG driver updates to ensure optimal performance, security, and compatibility. You can find Windows updates in Settings > Windows Update. LG-specific drivers and utilities can be found on the official LG support website.
3. Battery Care
To prolong battery lifespan, avoid exposing the laptop to extreme temperatures. If storing the laptop for an extended period, ensure the battery is charged to approximately 50-60% before storage.
Troubleshooting
This section addresses common issues you might encounter with your LG gram laptop.
1. Laptop Does Not Power On or Boot
- Ensure the charger is securely connected and the power outlet is functional.
- Press and hold the power button for 10-15 seconds to perform a hard reset.
- If the issue persists, contact LG customer support.
2. Battery Life Shorter Than Expected
- Battery life is highly dependent on usage. High-performance tasks, bright screen settings, and continuous Wi-Fi/Bluetooth usage consume more power.
- Adjust screen brightness, close unnecessary applications, and enable battery saver mode in Windows settings.
- Ensure all drivers and Windows are up to date.
3. Connectivity Issues (Wi-Fi/Bluetooth)
- Check if Wi-Fi or Bluetooth is enabled in Windows settings.
- Restart your router/modem for Wi-Fi issues.
- Update network adapter drivers.
Specifications
Below are the key technical specifications for the LG gram 14Z90Q laptop:
| Feature | Specification |
|---|---|
| Model Name | 14Z90Q-K.ADB9U1 |
| Display | 14" WUXGA (1920x1200) IPS, DCI-P3 99% |
| Processor | Intel Evo 12th Gen i7-1260P |
| Graphics | Intel Iris Xe Graphics |
| RAM | 32GB LPDDR5 5200 MHz |
| Storage | 1TB PCIe4 M.2 NVMe SSD |
| Operating System | Windows 11 Home |
| Webcam | Full HD IR Webcam |
| Connectivity | WiFi 6E, Bluetooth |
| Ports | 2x Thunderbolt 4 (USB-C), 2x USB-A 3.2, 1x HDMI, 1x MicroSD, 1x 3.5mm Audio Jack |
| Battery | 72Wh |
| Weight | 2.2 pounds (approx.) |
| Dimensions (LxWxH) | 0.66 x 12.28 x 8.42 inches |
Durability
The LG gram 14Z90Q has undergone rigorous testing to ensure its durability. It has passed 7 MIL-STD-810G tests, which are military-standard tests for reliability and resilience in various environmental conditions, including vibration, dust, high or low temperature, and shock.
The LG gram has passed 7 MIL-STD-810G durability tests.
Warranty and Support
Warranty Information
Your LG gram laptop comes with a standard manufacturer's warranty. Please refer to the warranty card included with your product or visit the official LG website for detailed terms and conditions regarding coverage and duration.
Customer Support
For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact LG customer support. You can find contact information and additional resources on the official LG website: www.lg.com/us/support