ATT TV Now / DirecTV Stream Remote Control (RC82V) User Manual

1. Introduction

This manual provides detailed instructions for the Product Journey RC82V remote control. The RC82V remote is designed for seamless operation with AT&T TV Now Osprey C71KW-200 and C71KW-400 receivers, as well as the DIRECTV Stream Box. It offers advanced features such as voice recognition and both Infrared (IR) and Radio Frequency (RF) communication modes for enhanced user experience.

Image 1.1: The RC82V remote control, showcasing its sleek design and button layout.

2. Key Features

• Original Replacement: Designed as a direct replacement for AT&T TV Now and DirecTV Stream remotes.
• Voice Recognition: Enables voice search and commands once paired with a compatible receiver.
• Directional Pad: Features a central directional pad for intuitive navigation through menus and content.
• Two-Way Communication: Utilizes two-way communication with the AT&T TV system for feedback and advanced functions.
• Infrared (IR) Mode: Supports basic remote operations via infrared signals.
• Radio Frequency (RF) Mode: Allows operation without direct line of sight to the paired device, offering greater flexibility.

Image 2.1: The RC82V remote control shown alongside a compatible AT&T/DirecTV receiver. Note: Compatible receiver is required and not included with the remote.

3. Setup and Pairing

Pairing Your Remote to the Set-Top Box

To establish a connection between your RC82V remote control and your DIRECTV set-top box (STB), follow these steps:

1. Press and hold the REWIND and FAST FORWARD buttons simultaneously for 3 seconds until the visible LEDs on the remote begin to flash.
2. Enter the digits 961 using the number keys on the remote, followed by pressing the CH UP key.
3. Using the number keys, enter the last six digits of the RID number. The RID number is typically located on a label behind or underneath your STB.
4. Press and release the ENTER key. The green light on the remote will flash twice, indicating successful pairing.

Clearing Pairing

To unpair the RC82V remote from the STB:

1. Press and hold the DASH (-) and ENTER buttons simultaneously for 3 seconds until the LEDs on the remote flash. The remote control unit (RCU) will then unpair from the STB.

4. Operating Instructions

The RC82V remote control features a user-friendly layout for easy navigation and control of your entertainment system. Refer to the diagram below for button identification and their primary functions.

Image 4.1: Detailed diagram of the RC82V remote control buttons and their corresponding functions.

Basic Operations:

• ON/OFF: Turns both the TV and AT&T TV system on or off.
• INPUT: Selects the equipment connected to your TV.
• GUIDE: Displays the program guide screen.
• HOME: Displays the home screen.
• LIST: Displays your My Library or DVR Recordings.
• DIRECTIONAL PAD (Up, Down, Left, Right) & OK: Used for navigating menus and confirming selections.
• BACK: Returns to the previous menu.
• EXIT: Exits the current menu and returns to the previously viewed channel.
• VOL UP/DOWN: Increases or decreases the volume level.
• CH UP/DOWN: Changes the channel up or down.
• MUTE: Mutes the sound.
• MICROPHONE: Push and hold to activate voice commands for search and control.
• PLAY/PAUSE: Plays or pauses current content.
• REWIND/FAST FORWARD: Rewinds or fast-forwards content at increasing speeds (up to 4 times).
• PREV: Tunes to the previous channel.
• DASH (-): Used when unpairing the remote.
• DIAMOND (◈): Opens the APPS menu.

5. Maintenance

To ensure the longevity and optimal performance of your RC82V remote control, consider the following maintenance tips:

• Cleaning: Wipe the remote regularly with a soft, dry cloth. For stubborn dirt, a slightly damp cloth can be used, but ensure no moisture enters the remote. Avoid harsh chemicals or abrasive cleaners.
• Battery Replacement: When the remote's performance degrades or the LEDs do not respond as expected, it may be time to replace the batteries. Use two AAA batteries (not included). Ensure correct polarity when inserting new batteries.
• Storage: Store the remote in a cool, dry place away from direct sunlight and extreme temperatures.

6. Troubleshooting

Restoring Factory Default Settings

If you experience persistent issues or wish to reset all functions of the remote control to their original factory settings, follow these steps:

1. Press and hold the MUTE and EXIT buttons simultaneously until the RED LED on the remote turns ON.
2. Using the number keys, enter 9-8-1. The feedback LED will flash 4 times, confirming the reset.

Common Issues:

• Remote not responding: Check battery levels and ensure they are inserted correctly. Verify line of sight if operating in IR mode.
• Voice recognition not working: Ensure the remote is properly paired in RF mode. Hold the microphone button firmly while speaking.
• Limited functionality: Confirm the remote is paired correctly. Some advanced features require RF mode.

7. Specifications

8. Warranty and Support

For information regarding warranty coverage, technical support, or replacement parts for your Product Journey RC82V remote control, please refer to the contact information provided with your purchase or visit the official Product Journey website. Keep your proof of purchase for warranty claims.