HIMEDIA Q20

HIMEDIA Q20 4K (Ultra HD) HDR & 3D Media Player User Manual

Model: Q20 | Brand: HIMEDIA

1. Introduction

Welcome to the user manual for your HIMEDIA Q20 4K (Ultra HD) HDR & 3D Media Player. This device is a powerful Android TV Box designed for high-quality multimedia playback, featuring a convenient 3.5-inch hard drive bay. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Q20 media player to ensure optimal performance and enjoyment.

HIMEDIA Q20 4K Media Player front view

Figure 1: Front view of the HIMEDIA Q20 4K Media Player, showcasing its sleek design and front panel.

2. Key Features

  • Ultimate 4K (Ultra HD) TV Box: Equipped with a Quad Core Cortex-A53 CPU, 2GB DDR4 RAM, and 16GB internal Android-based storage for smooth performance.
  • Advanced Video Playback: Supports 4K Ultra HD videos up to 60fps, including HDR10 (High Dynamic Range), BT.2020, and h.265/HEVC codec. Compatible with popular formats like MKV, AVI, MP4, M2TS, TS, and much more, with 23.976/24p support.
  • Immersive 3D and Audio: Capable of playing 3D full HD videos (3D BD-ISOs) and supports 7.1 HD audio formats such as DTS-HD / DTS:X, and Dolby TrueHD / Atmos.
  • Internal Storage Expansion: Features a dedicated bay for an internal 3.5-inch SATA hard drive, supporting capacities up to 12TB.
  • Smart Connectivity: Includes DLNA/Miracast support for seamless content sharing and an available Android remote app for convenient control.
  • Comprehensive Ports: Gigabit LAN, Dual Band WiFi 802.11b/g/n/ac (2.4/5GHz), Bluetooth 4.0, 2x USB 2.0, Optical S/PDIF, L/R Stereo, and Coaxial outputs.

3. Package Contents

Please check the box for the following items:

  • HIMEDIA Q20 Media Player
  • Remote Control
  • Power Adapter
  • Instruction Manual (this document)

4. Setup Guide

4.1 Physical Connections

Before powering on your HIMEDIA Q20, connect all necessary cables.

  1. HDMI Connection: Connect one end of an HDMI cable to the HDMI OUT port on the Q20 and the other end to an HDMI IN port on your TV or display.
  2. Network Connection (Optional): For wired internet access, connect an Ethernet cable from your router to the LAN port on the Q20. Alternatively, you can use Wi-Fi after initial setup.
  3. Audio Connections (Optional):
    • For digital audio, connect an optical cable to the Optical S/PDIF port or a coaxial cable to the Coaxial port.
    • For analog audio, use RCA cables to connect the L/R Stereo ports to your audio system.
  4. USB Devices (Optional): Connect USB storage devices, keyboards, or mice to the USB 2.0 ports.
  5. Power Connection: Connect the power adapter to the DC 12V input port on the Q20, then plug the adapter into a power outlet.
HIMEDIA Q20 4K Media Player rear view with ports

Figure 2: Rear view of the HIMEDIA Q20, showing the various connectivity ports including HDMI, LAN, USB, and audio outputs.

4.2 Hard Drive Installation (Optional)

The HIMEDIA Q20 supports a 3.5-inch SATA hard drive for internal storage.

  1. Ensure the Q20 is powered off and unplugged.
  2. Locate the hard drive bay on the side of the device.
  3. Gently pull out the hard drive tray.
  4. Mount your 3.5-inch SATA hard drive onto the tray, ensuring it is securely fastened (no tools required).
  5. Slide the tray with the hard drive back into the bay until it clicks into place.
HIMEDIA Q20 4K Media Player with hard drive bay open

Figure 3: HIMEDIA Q20 with the 3.5-inch hard drive bay open, illustrating the easy installation process.

4.3 Initial Power On

After all connections are made:

  1. Turn on your TV and select the correct HDMI input source.
  2. Press the power button on the HIMEDIA Q20 or its remote control.
  3. The device will boot up, and you should see the HIMEDIA logo followed by the Android home screen.
  4. Follow any on-screen prompts for initial setup, such as language selection and network configuration (if not using wired Ethernet).

5. Operating Instructions

5.1 User Interface Navigation

Navigate the Android interface using the provided remote control. The directional buttons allow you to move between icons and menus, while the OK button selects items. The Back button returns to the previous screen, and the Home button takes you to the main home screen.

5.2 Media Playback

The HIMEDIA Q20 is designed for versatile media playback.

  • Accessing Media: Use the built-in file manager or pre-installed media player applications (e.g., Kodi) to browse content on your internal hard drive, connected USB drives, or network shares (DLNA/SMB).
  • Supported Formats: The device supports a wide range of video (4K, HDR10, 3D, H.265/HEVC, MKV, AVI, MP4, etc.) and audio (DTS-HD, Dolby TrueHD, etc.) formats.
  • Playback Controls: Standard playback controls (play, pause, stop, fast forward, rewind) are available via the remote control.

5.3 Network Connectivity

  • Wi-Fi: Go to Settings > Network & Internet > Wi-Fi. Select your network from the list and enter the password.
  • Ethernet: If an Ethernet cable is connected, the device should automatically establish a wired network connection.

5.4 Bluetooth Pairing

To pair Bluetooth devices like headphones, speakers, or game controllers:

  1. Go to Settings > Connected Devices > Pair new device.
  2. Put your Bluetooth device into pairing mode.
  3. Select your device from the list that appears on the screen to complete pairing.

5.5 App Installation

As an Android TV Box, the HIMEDIA Q20 allows you to install applications.

  • Google Play Store: Access the Google Play Store from the home screen to download and install compatible apps. A Google account is required.
  • Sideloading: For apps not available on the Play Store, you can sideload APK files using a USB drive and a file manager app. Ensure you enable "Unknown sources" in security settings if required.

5.6 DLNA/Miracast

The Q20 supports DLNA and Miracast for streaming content from compatible devices (e.g., smartphones, tablets) to your TV. Refer to your device's casting instructions and ensure both devices are on the same network.

6. Maintenance

  • Cleaning: Use a soft, dry cloth to clean the exterior of the device. Do not use liquid cleaners or aerosols. Ensure the device is unplugged before cleaning.
  • Software Updates: Periodically check for system updates via Settings > About > System update to ensure your device has the latest features and security patches.
  • Ventilation: Ensure the device is placed in a well-ventilated area to prevent overheating. Do not block any ventilation openings.

7. Troubleshooting

If you encounter issues with your HIMEDIA Q20, refer to the following common problems and solutions:

ProblemPossible Cause / Solution
No Power
  • Ensure the power adapter is securely connected to the device and a working power outlet.
  • Try a different power outlet.
  • Check if the power button on the device or remote is pressed.
No Video Output
  • Verify the HDMI cable is securely connected to both the Q20 and your TV.
  • Ensure your TV is set to the correct HDMI input source.
  • Try a different HDMI cable or HDMI port on your TV.
No Audio Output
  • Check audio settings on the Q20 and your TV/audio receiver.
  • Ensure volume is not muted on either device.
  • Verify audio cables (HDMI, Optical, Coaxial, L/R Stereo) are correctly connected.
Wi-Fi Connection Issues
  • Ensure Wi-Fi is enabled on the Q20.
  • Verify the Wi-Fi password is entered correctly.
  • Restart your router and the Q20.
  • Ensure the Q20 is within range of your Wi-Fi router.
Device Freezes or Crashes
  • Restart the device by unplugging and re-plugging the power adapter.
  • Close background applications.
  • Consider a factory reset (Settings > System > Reset options > Erase all data) if issues persist, but back up important data first.

8. Specifications

FeatureDetail
BrandHIMEDIA
ModelQ20
Operating SystemAndroid
ProcessorQuad Core Cortex-A53 ARM Processor
RAM2 GB DDR4 SDRAM
Internal Storage16 GB Flash Memory
Hard Drive Bay3.5-inch SATA, up to 12 TB
Video Output4K (Ultra HD) up to 60fps, HDR10, BT.2020, H.265/HEVC, 3D Full HD
Audio Output7.1 HD audio (DTS-HD / DTS:X, Dolby TrueHD / Atmos), Optical S/PDIF, Coaxial, L/R Stereo
ConnectivityGigabit LAN, Dual Band WiFi 802.11b/g/n/ac (2.4/5GHz), Bluetooth 4.0
PortsHDMI, 2x USB 2.0, Optical S/PDIF, L/R Stereo, Coaxial, LAN, DC 12V
Special FeaturesDLNA, Miracast
Dimensions (L x W x H)18 x 22.6 x 5 cm
Weight2.1 kg

9. Warranty and Support

For warranty information and technical support, please refer to the documentation provided with your purchase or visit the official HIMEDIA website. Keep your proof of purchase for warranty claims.

© 2024 HIMEDIA. All rights reserved. Information in this manual is subject to change without notice.