1. Introduction
Welcome to the Itel Ace2 mobile phone user manual. This guide provides comprehensive instructions for setting up, operating, maintaining, and troubleshooting your new device. Please read this manual carefully to ensure proper use and to maximize the performance of your Itel Ace2.
2. What's in the Box
Upon unpacking your Itel Ace2, please verify that all the following items are included:
- Handset
- Battery
- User Manual
- Warranty Card
If any items are missing or damaged, please contact your retailer or Itel customer support.

Image: Itel Ace2 retail packaging showing the phone, battery, and manual.
3. Product Overview
The Itel Ace2 is a compact and reliable basic mobile phone designed for essential communication and convenience features.

Image: Front and back view of the Itel Ace2 phone, highlighting features like 1.8-inch display, 1000mAh battery, Kingtalker, Smart Transfer, Big LED Torch, Auto Call Recorder, Wireless FM with Recording, 2000 contacts, 9 Indian languages, and Vibration Mode.

Image: Side view of the Itel Ace2 phone with dimensions: 114mm height, 49mm width, and 14.3mm thickness.
4. Setup
4.1 Installing the Battery and SIM Card
- Remove the back cover of the phone by gently prying it open from the notch.
- Insert your SIM card(s) into the designated slot(s). Ensure the gold contacts face downwards.
- Insert the battery into its compartment, aligning the contacts.
- Replace the back cover, pressing firmly until it clicks into place.
4.2 Charging the Phone
Before first use, fully charge the phone battery. Connect the charger to the phone's charging port and plug it into a power outlet. The battery indicator on the screen will show the charging status.
4.3 Powering On/Off
- To power on: Press and hold the Power/End Call key until the screen lights up.
- To power off: Press and hold the Power/End Call key, then select 'Power off' from the options.
5. Operating Instructions
5.1 Basic Navigation
- Use the navigation keys (up, down, left, right) to move through menus.
- Press the center key (OK/Select) to confirm selections.
- Press the left soft key to access options or confirm.
- Press the right soft key to go back or cancel.
5.2 Making and Receiving Calls
- Making a Call: Enter the phone number using the keypad and press the Call key (green button).
- Receiving a Call: When the phone rings, press the Call key (green button) to answer.
- Ending a Call: Press the End Call key (red button).
5.3 Messaging
To send an SMS, navigate to the 'Messages' menu, select 'Write message', enter your text, and then select the recipient(s) from your contacts or enter their number manually.
5.4 Kingtalker Feature
The Kingtalker feature provides voice assistance, speaking out the time and other notifications for enhanced accessibility.
5.5 Bluetooth and Smart Transfer
The Itel Ace2 supports Bluetooth connectivity. Use the 'Smart Transfer' function to share messages, call logs, and phonebook contacts with other Bluetooth-enabled devices.

Image: Itel Ace2 displaying the 'Smart Transfer' feature, indicating the ability to share contacts, messages, and call logs via Bluetooth.
5.6 Wireless FM Radio
Access the 'FM Radio' application from the main menu. The Itel Ace2 supports wireless FM radio, allowing you to listen to your favorite stations without needing to connect headphones as an antenna. Recording functionality is also available.
5.7 Big LED Torch
Activate the built-in LED torch for illumination in dark environments. This feature can usually be accessed via a dedicated shortcut key or through the 'Tools' menu.
5.8 Auto Call Recorder
The phone includes an automatic call recording feature. This can be enabled or disabled in the call settings menu. Recorded calls are typically stored on the phone's memory or an inserted memory card.
5.9 Language Support
The Itel Ace2 supports 9 Indian languages for input and display. You can change the language settings in the phone's menu.

Image: Itel Ace2 displaying the '9 Indian languages supported' feature, showing various language scripts on the screen.
6. Features Overview
- Kingtalker: Voice assistance for time and notifications.
- Smart Transfer: Share messages, call logs, and phonebook contacts via Bluetooth.
- 9 Indian Language Support: For input and display.
- Wireless FM Radio with Recording: Listen to FM stations without headphones and record content.
- Vibration Mode Support: For discreet alerts.
- Auto Call Recorder: Automatically records phone conversations.
- Smart Notifications: Receive timely alerts.
- Big LED Torch: Built-in flashlight for convenience.
- 1000mAh Battery with Super Battery Mode: Provides extended battery life, up to 4 days backup.
- 2000 Contacts Memory with Photo: Store a large number of contacts, including photo IDs.
- 4.5cm (1.8") Bright Display: Clear and easy-to-read screen.

Image: Itel Ace2 displaying the 'Save upto 2000 Contacts' feature, showing a phone book icon.
7. Maintenance
7.1 Battery Care
- Avoid exposing the battery to extreme temperatures.
- Do not puncture or damage the battery.
- Use only the original or approved charger.
- If the phone will not be used for an extended period, charge it to about 50% and store it in a cool, dry place.
7.2 Cleaning the Device
- Use a soft, dry cloth to clean the phone's screen and body.
- Avoid using liquid cleaners or abrasive materials.
- Keep the charging port and keypad free from dust and debris.
8. Troubleshooting
If you encounter issues with your Itel Ace2, refer to the following common solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Phone does not power on | Low battery; Battery not installed correctly | Charge the battery; Reinstall the battery |
| Cannot make/receive calls | No network signal; SIM card issue | Move to an area with better signal; Check SIM card installation |
| Poor call quality | Weak signal; Obstruction | Move to an open area; Ensure nothing is blocking the microphone/speaker |
| Battery drains quickly | Heavy usage; Background processes | Reduce usage; Activate Super Battery Mode; Close unnecessary applications |
| Phone freezes or becomes unresponsive | Software glitch | Remove and reinsert the battery to restart the phone |
If the problem persists after trying these solutions, please contact Itel customer support.
9. Specifications
Key technical specifications for the Itel Ace2 mobile phone:
| Feature | Detail |
|---|---|
| Operating System | Nucleus OS |
| Display | 4.5cm (1.8") LED |
| RAM | 4 MB |
| Internal Storage | 32 GB (likely refers to expandable memory support, not internal) |
| Battery Capacity | 1000 mAh Lithium Ion |
| Talk Time | Up to 10 Hours |
| Standby Time | Up to 177 Hours |
| Connectivity | Bluetooth, USB |
| Audio Jack | 3.5 mm |
| Dimensions (LxWxH) | 11.4 x 4.9 x 1.4 cm |
| Item Weight | 69 g |
| Color | Black |
| Special Features | 9 Indian Languages, Bluetooth, Contact icons, High Battery Backup, Kingtalker, Wireless FM with Recording, Auto Call Recorder, Big LED Torch |
10. Warranty and Support
10.1 Warranty Information
The Itel Ace2 comes with a 12+1 month warranty on the device and 6 months on accessories, including the battery. Please refer to the included Warranty Card for detailed terms and conditions.
10.2 Customer Support
For further assistance, technical support, or warranty claims, please contact Itel customer service. Contact details can typically be found on the Warranty Card or the official Itel website.





