Thomson THWR 1200 Dual Band Gigabit WiFi 5 Router User Manual

Introduction

This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of your Thomson THWR 1200 Dual Band Gigabit WiFi 5 Router. Please read this manual thoroughly before using the device to ensure proper setup and optimal performance.

The Thomson THWR 1200 is a modern dual-band Gigabit WiFi router designed to connect to an existing network or a cable/DSL/fiber optic/LTE modem (WAN). It operates according to the 802.11ac standard, offering high-speed wireless connectivity.

Package Contents

Verify that all items are present in your package:

• Thomson THWR 1200 Dual Band Gigabit WiFi 5 Router
• Power Adapter (12V/1.0A DC)
• Gigabit RJ45 Ethernet Cable
• Installation Guide
• Warranty Card

Image: The Thomson THWR 1200 Router packaging box, showing the router and its features.

Setup Instructions

1. Physical Connection

1. Positioning the Router: Place the router in a central location to maximize Wi-Fi coverage. Adjust the four external antennas for optimal signal strength.
2. Connect to Modem: Connect one end of the provided Ethernet cable to the WAN port (blue) on the back of the THWR 1200 router. Connect the other end to your existing modem (cable, DSL, fiber optic, or LTE modem).
3. Connect to Power: Connect the power adapter to the router's power input (12V/1.0A DC) and plug it into a wall outlet. The router will power on automatically.
4. Connect Wired Devices (Optional): For wired connections, use additional Ethernet cables to connect your devices (e.g., computers, gaming consoles, Smart TVs) to any of the four LAN ports (yellow) on the router.
5. USB Device Connection (Optional): Connect a USB storage device or a USB printer to the USB 2.0 port for file sharing or network printing.

Image: Rear panel of the Thomson THWR 1200 router, highlighting the WAN (blue), LAN (yellow), USB 2.0, and power ports, along with the Reset and ON/OFF/WPS buttons.

2. Initial Configuration

• Wait for Initialization: Allow a few minutes for the router to boot up and establish a connection. The indicator lights on the front panel will show the status.
• Connect & Secure Button: Utilize the "Connect & Secure" button for convenient setup and secure connection of various devices. Refer to the separate installation guide for specific steps on using this feature.
• Wireless Connection: On your computer or mobile device, search for available Wi-Fi networks. Select the network name (SSID) corresponding to your Thomson router. The default SSID and password are usually found on a label on the bottom of the router or in the installation guide.
• Access Router Interface: For advanced settings, open a web browser and enter the router's default IP address (e.g., 192.168.1.1) into the address bar. Log in using the default username and password (also typically found on the router label or in the guide).

Operating Instructions

Wireless Network Usage

• Dual Band Operation: The router supports simultaneous dual-band operation at 2.4 GHz (up to 300 Mbps) and 5 GHz (up to 867 Mbps). Connect devices to the appropriate band for optimal performance. The 5 GHz band offers higher speeds but shorter range, while 2.4 GHz offers wider coverage at lower speeds.
• Connecting Devices: Connect smartphones, tablets, computers, NAS devices, Smart TVs, and gaming consoles to your Wi-Fi network using the SSID and password.
• Antenna Adjustment: Adjust the four external antennas to optimize Wi-Fi signal strength and coverage in your desired areas.
• Beamforming Technology: The router utilizes Beamforming for extended Wi-Fi coverage and improved reliability by directing signals towards connected devices.

Image: Top-down view of the Thomson THWR 1200 router, showing its four adjustable antennas and indicator lights.

Advanced Features

• USB 2.0 Port: Use the USB 2.0 port for sharing multimedia files (photos, music, videos) across your network or connecting a USB printer for network printing.
• Guest Network: Create an isolated Wi-Fi network for guests to provide internet access without compromising your main network security.
• Network User Management: Manage network access, prioritize bandwidth, and block/allow specific devices through the router's interface.
• Wi-Fi On/Off Scheduler: Control your Wi-Fi availability by setting schedules for when the Wi-Fi network is active.

Maintenance

• Cleaning: Regularly clean the router's exterior with a soft, dry cloth. Do not use liquid cleaners or aerosols. Ensure ventilation openings are free from dust.
• Firmware Updates: Check the manufacturer's website periodically for firmware updates. Keeping your router's firmware up-to-date ensures optimal performance, security, and access to new features. Follow the instructions provided by the manufacturer for any update process.
• Proper Ventilation: Ensure the router is placed in a well-ventilated area to prevent overheating. Do not cover the ventilation holes.

Troubleshooting

Common Issues and Solutions

• No Internet Connection:
  • Check all cable connections (WAN, LAN, power). Ensure they are securely plugged in.
  • Restart your modem and router. Unplug both devices, wait 30 seconds, then plug in the modem first. Once the modem is fully online, plug in the router.
  • Verify that your modem is working correctly by connecting a computer directly to it (if possible).
  • Check the WAN indicator light on the router. If it's off or red, there might be an issue with the internet connection from your service provider or modem.
• Slow Wi-Fi Speed or Intermittent Connection:
  • Ensure the router is centrally located and away from obstructions or interference sources (e.g., microwaves, cordless phones).
  • Adjust the router's antennas.
  • Try connecting to the 5 GHz band for higher speeds if your device supports it and is close to the router.
  • Reduce the number of connected devices or bandwidth-intensive activities.
  • Check for firmware updates.
• Cannot Connect to Wi-Fi Network:
  • Ensure the Wi-Fi function on your router is enabled (check indicator lights).
  • Verify you are entering the correct Wi-Fi password (SSID and password are case-sensitive).
  • If using the "Connect & Secure" (WPS) button, ensure your device supports WPS and follow the specific pairing instructions.

Factory Reset

If you encounter persistent issues or forget your login credentials, you can perform a factory reset. This will revert all settings to their default values.

1. With the router powered on, locate the small "Reset" button on the back panel (often recessed).
2. Use a paperclip or a thin object to press and hold the Reset button for approximately 10 seconds.
3. Release the button when the router's indicator lights flash or change behavior.
4. The router will restart with factory default settings. You will need to reconfigure it as per the "Initial Configuration" steps.

Specifications

Warranty and Support

Your Thomson THWR 1200 Router comes with a warranty. Please refer to the included Warranty Card for detailed information regarding warranty terms, conditions, and duration.

For technical support, product inquiries, or service requests, please contact Thomson customer support. Contact information can typically be found on the warranty card, the manufacturer's official website, or the product packaging.

Keep your purchase receipt and warranty card in a safe place as proof of purchase may be required for warranty claims.