Introduction
Thank you for purchasing the Moss & Stone 6-Speed Electric Stand Mixer. This manual provides essential information for the safe and efficient operation, maintenance, and care of your new appliance. Please read these instructions thoroughly before first use and retain them for future reference.
Important Safety Instructions
When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
- Read all instructions before operating the mixer.
- Do not immerse the motor unit in water or other liquids.
- Unplug from outlet when not in use, before putting on or taking off parts, and before cleaning.
- Avoid contact with moving parts. Keep hands, hair, and clothing, as well as spatulas and other utensils, away from beaters during operation to prevent injury and/or damage to the mixer.
- Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been dropped or damaged in any manner. Contact customer support for assistance.
- The use of attachments not recommended or sold by the manufacturer may cause fire, electric shock, or injury.
- Do not use outdoors.
- Do not let cord hang over edge of table or counter.
- Do not let cord contact hot surfaces, including the stove.
- Close supervision is necessary when any appliance is used by or near children.
- Always operate the mixer on a flat, stable surface.
- Ensure the mixer head is securely locked down before operation.
Product Components
Familiarize yourself with the parts of your Moss & Stone Stand Mixer:

- Motor Unit: The main body containing the motor and speed controls.
- Mixing Bowl: 5.5-quart (5-liter) stainless steel bowl for ingredients.
- Splash Lid: Transparent cover to prevent splashing during mixing, with an access hatch for adding ingredients.
- Dough Hook: Used for kneading yeast doughs (bread, pizza, pasta).
- Beater: Used for medium-heavy mixtures (cakes, cookies, batters, frostings).
- Egg Whisk: Used for light mixtures (whipping cream, egg whites, light batters).
- Speed Control Knob: Adjusts mixing speed from 1 to 6, with a pulse function.
- Tilt-Head Release Lever: Allows the mixer head to tilt up for easy attachment and bowl removal.
- Anti-Slip Suction Feet: Located on the base for stability during operation.
Setup and First Use
- Unpack: Carefully remove all components from the packaging. Retain packaging for storage or future transport.
- Clean: Before first use, wash the mixing bowl, splash lid, dough hook, beater, and egg whisk in warm, soapy water. Rinse thoroughly and dry. The mixing bowl is dishwasher safe. Wipe the motor unit with a damp cloth.
- Placement: Place the mixer on a clean, dry, flat, and stable surface. Ensure there is adequate space around the mixer for ventilation and operation. The anti-slip suction feet will help secure the unit.
- Attach Bowl: Ensure the mixer head is tilted up. Place the stainless steel mixing bowl onto the base and turn it clockwise until it locks securely into place.
- Attach Accessory: Select the desired attachment (dough hook, beater, or egg whisk). Insert the attachment into the shaft and turn it counter-clockwise until it locks into place.
- Lower Head: Press the tilt-head release lever and gently lower the mixer head until it locks into the operating position. Ensure it is securely locked before proceeding.
- Connect Power: Plug the power cord into a grounded electrical outlet.
Operating Instructions
Your Moss & Stone Stand Mixer features a 400W motor and 6-speed control with a pulse function for versatile mixing tasks.
Speed Control and Attachment Guide:

| Attachment | Recommended Speed | Typical Use |
|---|---|---|
| Dough Hook | 1 - 2 | Kneading heavy mixtures like bread dough, pizza dough, and pasta dough. |
| Beater | 4 - 5 | Mixing medium mixtures such as cake batters, cookie dough, frostings, and mashed potatoes. |
| Egg Whisk | 5 - 6 | Whipping light mixtures like egg whites, cream, and light batters. |
The Pulse (P) setting provides short bursts of power at maximum speed, useful for quickly incorporating ingredients or for short mixing tasks.
General Operation Steps:
- Ensure the mixer is properly assembled and the head is locked down.
- Add ingredients to the mixing bowl.
- Turn the speed control knob to the desired setting. Start at a lower speed and gradually increase to prevent splashing.
- Use the splash lid to contain ingredients and add more through the access hatch during mixing if needed.
- When mixing is complete, turn the speed control knob to the "0" (off) position.
- Unplug the mixer from the power outlet.
- Press the tilt-head release lever and raise the mixer head.
- Remove the attachment by turning it clockwise and pulling it down.
- Remove the mixing bowl by turning it counter-clockwise and lifting it off the base.

Care and Maintenance
Proper care ensures the longevity and performance of your stand mixer.
Cleaning:
- Always unplug the mixer before cleaning.
- Mixing Bowl: The stainless steel mixing bowl is dishwasher safe. Alternatively, wash by hand with warm, soapy water, rinse, and dry thoroughly.
- Attachments (Dough Hook, Beater, Egg Whisk): These attachments are made from aluminum and should be washed by hand with warm, soapy water. Rinse and dry immediately to prevent discoloration or damage. Do not wash in a dishwasher.
- Splash Lid: Wash by hand with warm, soapy water, rinse, and dry.
- Motor Unit: Wipe the exterior of the motor unit with a soft, damp cloth. Do not use abrasive cleaners or immerse the motor unit in water.
- Ensure all parts are completely dry before reassembling or storing.
Storage:
Store the mixer and its accessories in a clean, dry place. Ensure the power cord is neatly wrapped and not kinked.
Troubleshooting
If you encounter issues with your stand mixer, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Mixer does not turn on. | Not plugged in; power outlet issue; mixer head not locked. | Ensure the power cord is securely plugged into a working outlet. Verify the mixer head is fully lowered and locked into place. |
| Attachments do not reach the bottom of the bowl or scrape the sides. | Attachment not properly installed; bowl not properly seated. | Ensure the mixing bowl is securely locked onto the base. Re-install the attachment, ensuring it is fully inserted and locked. If the issue persists, contact customer support. |
| Mixer is excessively loud or vibrates. | Heavy load; unstable surface; internal issue. | Ensure the mixer is on a stable, flat surface. Reduce the amount of ingredients if the load is too heavy. If noise or vibration is unusual or persistent, discontinue use and contact customer support. |
| Ingredients splash out of the bowl. | Speed too high; splash lid not used. | Start mixing at a lower speed and gradually increase. Always use the splash lid, especially with liquid ingredients. |
For issues not listed here, or if the problem persists, please contact Moss & Stone customer support.
Specifications
- Brand: Moss & Stone
- Model: 6-Speed Electric Stand Mixer
- Color: Red
- Power: 400 Watts
- Capacity: 5.5 Quarts (5 Liters)
- Speeds: 6 variable speeds + Pulse function
- Controls: Knob
- Product Dimensions: 15.5"D x 9"W x 13.5"H
- Item Weight: Approximately 10 pounds
- Bowl Material: Stainless Steel
- Attachments: Dough Hook, Beater, Egg Whisk (Aluminum)
- Dishwasher Safe Parts: Mixing Bowl
Warranty and Customer Support
Warranty Information:
Your Moss & Stone Stand Mixer is covered by a 1-year limited warranty from the date of purchase. This warranty covers manufacturing defects in materials and workmanship under normal household use. It does not cover damage resulting from misuse, abuse, accident, alteration, or commercial use. Please retain your proof of purchase for warranty claims.
Customer Support:
For technical assistance, warranty claims, or general inquiries, please contact Moss & Stone customer support. Contact details can typically be found on the product packaging or the official Moss & Stone website. Please have your model number and purchase date available when contacting support.
Online Resources: For additional information, FAQs, or to register your product, visit the official Moss & Stone website.