Desky Dual Monitor Arm Instruction Manual

Introduction

Thank you for choosing the Desky Dual Monitor Arm. This adjustable desk mount is designed to enhance your workspace ergonomics and efficiency by securely holding two monitors ranging from 17 to 27 inches. Its articulating arms and VESA compatibility provide flexible positioning options, helping to reduce clutter and optimize your viewing experience. Please read this manual carefully before installation and use to ensure proper setup and safe operation.

Safety Information

• Ensure your desk surface is sturdy enough to support the combined weight of the monitor arm and two monitors (up to 22 lbs per monitor).
• Do not overtighten screws during assembly to avoid damaging components.
• Keep children and pets away from the assembly area.
• If any parts are missing or damaged, do not attempt to assemble. Contact Desky customer support.
• Always adjust the gas spring tension after mounting monitors to prevent sudden movement.

Package Contents

Please verify that all components are present before beginning assembly:

• Dual Monitor Arm Base with Desk Clamp
• 2x Lower Articulating Arms
• 2x Upper Articulating Arms with VESA Mounts
• 2x VESA Plates (75x75mm / 100x100mm compatible)
• Mounting Hardware (screws, Allen key wrenches)
• Cable Management Clips

Setup Instructions

Follow these steps for quick and easy assembly. A Phillips head screwdriver (not included) will also be required.

1. Attach Desk Clamp: Loosen the desk clamp on the main base unit. Slide the base onto the edge of your desk. The clamp features padding to protect your desk surface. Position the clamp slightly off-center if needed for monitor alignment, then re-tighten it using the provided Allen key until it has a firm grip and does not budge.
2. Connect Lower Arms: Slide the lower articulating arms onto the stainless steel pins on top of the desk clamp. They should slide on easily and can rotate freely.
3. Connect Upper Arms: Attach the upper articulating arms to the top of the lower arms. These also slide seamlessly into place, extending the range of movement for your monitors.
4. Attach VESA Plate to Monitor: Using a Phillips head screwdriver, attach the VESA plate to the back of your monitor. Ensure the arrow on the VESA plate points towards the bottom of the monitor. Screw in the four screws firmly to secure the plate.
5. Mount Monitor to Arm: Pull back on the quick-release tab on the upper arm's VESA head. Gently slide the monitor (with the attached VESA plate) into the VESA head until it clicks securely into place. Repeat for the second monitor.
6. Adjust Gas Spring Tension: Once the monitor is fitted, you will need to adjust the tension of the arm's gas spring. Hold the arm parallel to the desktop. Use the included hex key to adjust the tension control screw located on the back of the arm. If the monitor rises, turn the screw clockwise (towards the minus sign) to reduce tension. If the monitor falls, turn the screw counter-clockwise (towards the plus sign) to increase tension. Adjust until the monitor stays in position when released.
7. Secure Tilt and Rotation: There are additional locking screws for the monitor's tilt and rotation. These can be tightened to prevent accidental movement once your desired position is set.
8. Cable Management: Route your monitor cables through the integrated cable management channels on the arms. Open the covers, tuck the cables inside, and close the covers. This keeps your workspace tidy and clutter-free.

Image: The Desky Dual Monitor Arm fully assembled with two monitors, showcasing its ergonomic design and space-saving capabilities.

Operating Instructions

The Desky Dual Monitor Arm offers a full range of motion for optimal viewing and ergonomic comfort.

• Height Adjustment: The gas spring mechanism allows for smooth vertical adjustment of your monitors. Gently push or pull the monitor to your desired height. Remember to adjust the gas spring tension if the monitor does not hold its position.
• Tilt Adjustment: Tilt your monitors up or down to reduce glare and find the perfect viewing angle. The tilt range is +75° to -30°.
• Swivel Adjustment: Swivel your monitors left or right up to 180°/360° at various joints to share your screen or adjust your viewing position.
• Rotation Adjustment: Rotate your monitors 90° from landscape to portrait orientation for different tasks.
• Extension/Retraction: Extend or retract the arms to bring monitors closer or push them further away from you, maximizing desk space when not in use.

Image: Visual representation of the monitor arm's extensive adjustability, including tilt, swivel, and rotation capabilities for ergonomic positioning.

Maintenance

• Regularly check all screws and connections to ensure they are tight and secure.
• Clean the monitor arm with a soft, damp cloth. Avoid using abrasive cleaners or solvents.
• Do not lubricate the gas spring or other moving parts unless specifically instructed by Desky support.

Troubleshooting

• Monitor Sags or Rises: Adjust the gas spring tension as described in the Setup section. Ensure the monitor weight is within the arm's capacity (4.4 lbs to 22 lbs per arm).
• Monitor is Not Level: Check that the VESA plate is securely attached to the monitor and the monitor is properly seated on the arm's VESA head. Adjust the rotation if necessary.
• Arm Movement is Stiff: Ensure all locking screws for tilt and rotation are loosened if you intend to adjust these movements.
• Arm is Loose: Re-tighten the desk clamp and any other connection points.

Specifications

Image: Illustration demonstrating the maximum screen size compatibility of 27 inches per monitor for the Desky Dual Monitor Arm.

Image: Graphic indicating the robust weight capacity of 22 lbs per screen supported by the Desky Dual Monitor Arm.

Image: Diagram detailing the adjustable dimensions of the monitor arm, including 13.2 inches of height adjustment and a maximum length of 20.5 inches.

Warranty Information

For detailed warranty information regarding your Desky Dual Monitor Arm, please refer to the warranty card included in your product packaging or visit the official Desky website. Keep your proof of purchase for any warranty claims.

Customer Support

If you have any questions, require assistance with assembly, or encounter any issues with your Desky Dual Monitor Arm, please contact our customer support team:

• Website: www.desky.com.au
• Email: Refer to website for contact form or email address.
• Phone: Refer to website for regional contact numbers.