EXVIST EX6RM502QGL

EXVIST 5G LTE Wi-Fi 6 Industrial Router User Manual

Model: EX6RM502QGL

1. Introduction

This manual provides instructions for the EXVIST 5G LTE Wi-Fi 6 Industrial Router, model EX6RM502QGL. This device is designed for robust and reliable network connectivity in demanding environments, leveraging 5G and Wi-Fi 6 technologies.

The router integrates a high-performance industrial-grade 32-bit communication processor and wireless modules, ensuring stable operation. It supports both NSA and SA 5G networks, offering compatibility with various operators. Key features include dual-band Wi-Fi 6 (802.11ax) with OFDMA and MU-MIMO, multiple Gigabit Ethernet ports, and serial communication interfaces (RS232, RS485).

Its rugged metal casing provides high protection against extreme temperatures, voltage instability, electromagnetic radiation, rain, and dust, making it suitable for industrial applications such as smart factories, smart medical systems, smart ports, and remote monitoring.

2. Product Features

  • High-Performance Industrial Design: Equipped with an 880MHz processor, 128-256MB memory, and 16-32MB flash, utilizing Qualcomm or Zhanrui 5G industrial-grade modules.
  • Robust Connectivity: Supports NSA+SA networking, compatible with 5G, 4G, and 3G standards (TD-LTE/FDD-LTE/TD-SCDMA/WCDMA/EVDO/CDMA1X/GPRS/EDGE).
  • Dual-Band Wi-Fi 6: IEEE 802.11 b/g/n/ac/ax protocols with speeds up to 1.8Gbps, featuring OFDMA and MU-MIMO for efficient multi-device communication.
  • Multiple Interfaces: Includes 1x Gigabit WAN port, 3x Gigabit LAN ports, 1x RS232, 1x RS485, and a drawer-type SIM card slot.
  • Wide Voltage Power Supply: Supports 12-48V DC input.
  • Advanced Network Functions: Supports APN/VPN (PPTP/L2TP/OPENVPN), private network group, and frequency lock.
  • System Stability: Features WDT watchdog design for timing restarts and network disconnection detection.
  • Industrial Protection: Built-in 1.5KV electromagnetic isolation protection for LAN ports and a rugged metal shell for EMC4 level protection.
  • Remote Management: Supports intranet penetration, base station positioning, channel optimization, and remote control.
Diagram showing NSA+SA independent work with 5G/4G Net connecting to Firewall and Router, then to various industrial applications like Electricity, PLC, Meter Reading, Environmental Test, and also to Terminal, Data Server, App, and Cloud.

Figure 1: NSA+SA Network Architecture and Covered Fields. This diagram illustrates how the router integrates into various industrial and enterprise networks, supporting both NSA and SA modes for 5G/4G connectivity across diverse applications.

Image showing the EXVIST router with '5G + WIFI 6 Wireless' text, and diagrams for OFDMA and MU-MIMO technologies.

Figure 2: 5G and Wi-Fi 6 Wireless Capabilities. This image highlights the router's support for 5G cellular connectivity and Wi-Fi 6 (802.11ax) wireless standards, including OFDMA for multi-user channel sharing and MU-MIMO for increased transmission capacity.

3. Package Contents

Verify that all items are present in the package:

  • EXVIST 5G LTE Wi-Fi 6 Industrial Router (Model EX6RM502QGL)
  • 4x 4G/5G Antennas
  • 2x 2.4GHz Wi-Fi Antennas
  • 2x 5.8GHz Wi-Fi Antennas
  • Power Adapter (12-48V DC compatible)
  • User Manual (this document)

4. Setup Instructions

4.1 Physical Installation

  1. Attach Antennas: Carefully screw the four 4G/5G antennas onto the SMA internal hole interfaces labeled "5G-ANT1" through "5G-ANT4". Attach the two 2.4GHz Wi-Fi antennas to the "2.4G" ports and the two 5.8GHz Wi-Fi antennas to the "5.8G" ports. Ensure they are finger-tight.
  2. Insert SIM Card: Locate the SIM card slot. Insert a standard SIM/UIM card (1.8V/3V compatible) into the drawer slot until it clicks into place. Ensure the card is oriented correctly as indicated on the device.
  3. Connect Power: Connect the 12-48V DC power adapter to the power input terminal block or DC jack on the router. Ensure the power source matches the router's voltage requirements.
  4. Ethernet Connections:
    • Connect your internet source (e.g., modem, existing network) to the "WAN" Gigabit Ethernet port.
    • Connect local network devices (e.g., computers, switches) to the "LAN1", "LAN2", or "LAN3" Gigabit Ethernet ports.
  5. Serial Port Connections (Optional): If using serial communication, connect your RS232 or RS485 devices to the corresponding terminal blocks. Refer to the device labeling for pin assignments (RS232: GND, TX, RX; RS485: 485A, 485B).
Close-up image of the EXVIST router's multiple interfaces, showing 2.4GHz and 5.8GHz Wi-Fi antenna ports, 5G antenna ports, SIM card slot, RS232 and RS485 serial ports, Reset button, WAN port, and three LAN ports.

Figure 3: Router Interfaces. This image details the various ports and connections available on the EXVIST router, including antenna ports, SIM card slot, Ethernet ports, and serial communication interfaces.

4.2 Initial Configuration

  1. Power On: Once all physical connections are made, apply power to the router. Observe the LED indicators for power and network status.
  2. Connect to Router:
    • Wired: Connect a computer to any of the LAN ports using an Ethernet cable.
    • Wireless: Search for the router's default Wi-Fi SSID (Service Set Identifier) on your device and connect. The default SSID and password are typically found on a label on the router.
  3. Access Web Interface: Open a web browser and enter the router's default IP address (e.g., 192.168.1.1 or as specified on the device label). Enter the default username and password when prompted.
  4. Basic Network Settings:
    • WAN Configuration: Configure the WAN settings according to your internet service provider's requirements (e.g., DHCP, Static IP, PPPoE).
    • Wi-Fi Settings: Change the default Wi-Fi SSID and password for security. Configure 2.4GHz and 5GHz bands as needed.
    • Administrator Password: It is highly recommended to change the default administrator password for the web interface immediately.

5. Operating Instructions

5.1 Network Modes

The router supports various working modes, including AP (Access Point) and Client modes. These can be configured via the web interface to suit your network requirements.

5.2 5G/4G Connectivity

Once the SIM card is inserted and configured, the router will attempt to establish a 5G or 4G cellular connection. The status of this connection can be monitored through the web interface, which displays signal strength, network type, and data usage.

5.3 Wi-Fi 6 Functionality

The router provides dual-band Wi-Fi 6 (802.11ax) connectivity on both 2.4GHz and 5GHz frequencies. This includes support for OFDMA (Orthogonal Frequency-Division Multiple Access) and MU-MIMO (Multi-User, Multiple-Input, Multiple-Output) technologies, which enhance efficiency and capacity for multiple connected devices.

5.4 Advanced Features

  • VPN Support: Configure VPN tunnels (PPTP, L2TP, OpenVPN) for secure remote access and private network integration.
  • Serial Port Transparent Transmission: Utilize the RS232 and RS485 ports for transparent data transmission, allowing remote control and data acquisition from industrial devices like PLCs.
  • WDT Watchdog: The built-in watchdog timer monitors system stability and can automatically restart the router in case of system unresponsiveness or network disconnection.
  • Frequency Lock: The router supports network frequency lock functions for specific private network group requirements.
Network diagram showing the EXVIST router connecting various devices like PLC units, Siemens devices, PCs, and phones via WiFi, Ethernet, RS485, and RS232, all connected to Data Servers via 5G/4G.

Figure 4: Typical Network Deployment. This diagram illustrates how the EXVIST router acts as a central hub, connecting various industrial and user devices to data servers via 5G/4G, Wi-Fi, Ethernet, and serial interfaces.

Diagram showing the EXVIST router connected to an MQTT Server and various sensors (Sensor 1, Sensor 2, Sensor 3, Sensor 4) via RS485/RS232, with the MQTT Server publishing data to the Internet for PC and Phone access.

Figure 5: Sensor Data Integration. This diagram demonstrates the router's capability to collect data from multiple sensors via RS485/RS232 and transmit it to an MQTT server, enabling remote monitoring and control via the internet.

6. Maintenance

  • Firmware Updates: Periodically check the EXVIST official website for firmware updates. Keeping the firmware updated ensures optimal performance, security, and access to new features. Follow the provided instructions carefully during the update process.
  • Cleaning: Ensure the router's vents are clear of dust and debris to prevent overheating. Use a soft, dry cloth for cleaning the exterior. Do not use liquid cleaners.
  • Environmental Conditions: Operate the router within its specified temperature and humidity ranges. Avoid exposing the device to direct sunlight, excessive heat, or moisture.
  • Regular Restart: A periodic restart (e.g., once a month) can help maintain system stability and resolve minor network issues.

7. Troubleshooting

ProblemPossible CauseSolution
No Power / Router not turning onPower adapter not connected, faulty power source, or power adapter issue.Check power connections. Ensure the power adapter is correctly plugged into the router and a working power outlet. Verify the power source voltage.
No Internet Connection (5G/4G)SIM card not inserted correctly, no cellular signal, incorrect APN settings, or data plan issues.Ensure the SIM card is properly inserted. Check the cellular signal strength in the web interface. Verify APN settings with your mobile operator. Confirm your data plan is active.
No Internet Connection (WAN Port)Ethernet cable disconnected, modem/ISP issue, or incorrect WAN settings.Check the Ethernet cable connection to the WAN port. Verify your modem or ISP service is active. Review WAN settings in the router's web interface.
Wi-Fi Not Connecting / Slow SpeedsIncorrect Wi-Fi password, signal interference, or outdated Wi-Fi settings.Verify the Wi-Fi password. Try changing the Wi-Fi channel in the web interface to avoid interference. Ensure your device supports Wi-Fi 6 for optimal performance.
Cannot Access Web InterfaceIncorrect IP address, network configuration issue, or browser problem.Ensure your computer is connected to the router (wired or wireless). Verify the router's IP address. Try a different web browser or clear browser cache.
Router Unresponsive / System CrashTemporary software glitch.Perform a soft reboot via the web interface or by power cycling the device (unplug and replug power). If issues persist, consider a factory reset (see below).

7.1 Factory Reset

If troubleshooting steps do not resolve the issue, a factory reset may be necessary. This will revert all settings to their default values.

  1. Locate the "RESET" button on the router (refer to Figure 3).
  2. With the router powered on, use a paperclip or a thin object to press and hold the RESET button for approximately 5-10 seconds until the LED indicators change or flash.
  3. Release the button and allow the router to restart.
  4. After the reset, you will need to reconfigure the router from scratch using the initial configuration steps.

8. Specifications

Model NumberEX6RM502QGL
Processor880MHz
Memory128~256MB
Flash16~32MB
5G ModuleQualcomm or Zhanrui Industrial-grade
Network StandardsNSA+SA, TD-LTE/FDD-LTE/TD-SCDMA/WCDMA/EVDO/CDMA1X/GPRS/EDGE
Wi-Fi ProtocolsIEEE 802.11 b/g/n/ac/ax (Wi-Fi 6)
Transmission RateUp to 1.8Gbps
Wi-Fi SecurityOpen Systems, Shared Key, WPA/WPA2 Authentication, WEP/TKIP/AES Encryption
Working ModesAP, Client
Transmission Distance100m (environment dependent)
WAN Port1x Gigabit WAN Port (10M/100M/1000M Adaptive MDI MDIX)
LAN Ports3x Gigabit LAN Ports (10M/100M/1000M Adaptive MDI MDIX)
SIM Card Slot1x Drawer SIM Card Slot (Supports SIM/UIM 1.8V/3V)
Serial Ports1x RS232, 1x RS485
Reset Button1x Reset Button
5G Antenna Ports4x SMA Internal Hole Interface (50 Ohms)
2.4GHz Wi-Fi Antenna Ports2x SMA Internal Hole Interface (50 Ohms)
5.8GHz Wi-Fi Antenna Ports2x SMA Internal Hole Interface (50 Ohms)
Power Supply12-48V DC Wide Voltage
Product Dimensions6.1 x 4.53 x 1.14 inches
Item Weight1 pound (16 ounces)
Operating SystemRouterOS
Grid of images showing various industrial applications: Electricity, Petrochemical, Transportation, Security Monitoring, Automated Industry, Coal Mining, Air Detection, New Energy Development, Water Quality Testing.

Figure 6: Multiple Application Scenarios. This image illustrates the diverse range of industrial and commercial applications where the EXVIST router can be effectively deployed, highlighting its versatility and robust design.

9. Warranty Information

EXVIST products are covered by a limited warranty. Specific warranty terms and conditions may vary by region and purchase date. Please refer to the warranty card included with your product or visit the official EXVIST website for detailed warranty information.

Keep your proof of purchase for warranty claims.

10. Customer Support

For technical assistance, product inquiries, or further support, please visit the official EXVIST website or contact EXVIST customer service through the channels provided on their website.

EXVIST Official Website: Visit EXVIST Store on Amazon (or refer to the manufacturer's direct website for comprehensive support resources).

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