1. Introduction
Welcome to the HTC True Wireless Earbuds 1 user manual. This guide provides detailed instructions to help you set up, operate, maintain, and troubleshoot your new earbuds. Please read this manual carefully before using the product to ensure proper function and longevity.
What's in the Box
Your HTC True Wireless Earbuds 1 package includes the following items:
- 1 x Pair of HTC True Wireless Earbuds
- 1 x USB-C Charging Cable
- 2 x Pairs of Rubber Eartips (S/L)
- 1 x Quick Guide
- 1 x Warranty Card

Image: HTC True Wireless Earbuds 1 and their charging case.
2. Setup
Initial Charging
Before first use, ensure the charging case and earbuds are fully charged. Connect the provided USB-C cable to the charging port on the case and a power source. The earbuds will charge automatically when placed inside the case. A full charge provides up to 8 hours of listening time for the earbuds and up to 40 hours total with the charging case. Earbuds can be fully charged within 40 minutes.

Image: Visual representation of battery life and fast charging capabilities.
Wearing the Earbuds
Choose the ear tips that provide the most comfortable and secure fit for your ears. Insert the earbuds into your ear canal and gently rotate them to lock them in place. A proper fit is crucial for optimal sound quality and comfort.

Image: Illustration of the recommended 45-degree comfortable fit and soft silicone ear tips.
Pairing with Your Device
The HTC True Wireless Earbuds 1 feature one-step auto pairing. After the initial pairing, they will automatically connect to your phone when taken out of the charging case.
- Remove the protective film from the earbuds (if present).
- Place the earbuds back into the charging case, close the lid, and then open it again.
- Take out both earbuds. They will automatically enter pairing mode.
- On your device (smartphone, tablet, laptop), go to Bluetooth settings and select "HTC TWS2" from the list of available devices.
- Once connected, you will hear a confirmation tone.

Image: Step-by-step visual guide for initial setup, wearing, and factory reset.
Factory Reset
If you experience pairing issues or other malfunctions, you can perform a factory reset:
- Tap both earbuds 5 times quickly. The LED on the earbuds will flash red, then turn off.
- Put the earbuds back into the charging case to complete the factory reset.
3. Operating the Earbuds
Touch Controls
The HTC True Wireless Earbuds 1 feature intuitive touch controls on each earbud. Refer to the diagram below for specific functions:

Image: Detailed diagram illustrating the touch control functions on the earbuds.
- Play/Pause: Single tap on either earbud.
- Previous Song: Double tap left earbud.
- Next Song: Double tap right earbud.
- Volume Up: Triple tap right earbud.
- Volume Down: Triple tap left earbud.
- Answer/End Call: Single tap on either earbud.
- Reject Call: Press and hold on either earbud.
- Activate Voice Assistant (Siri/Google Assistant): Press and hold on either earbud (when not on a call).
Audio Quality
Equipped with 10mm diameter loud speakers, these earbuds deliver Hi-Fi stereo sound with sweet and clear treble, and strong, powerful bass for an immersive audio experience.

Image: Exploded view highlighting the 10mm diameter speaker responsible for Hi-Fi stereo sound.
Call Features
The built-in microphone with Environmental Noise Cancellation (ENC) effectively reduces ambient noise, ensuring crystal-clear call quality for your recipient.
Game Mode (Low-Latency)
For an enhanced gaming experience, activate the game mode to achieve an ultra-low latency of 40ms, providing smoother audio synchronization with your gameplay.
Bluetooth 5.3 Technology
The advanced Bluetooth 5.3 chip ensures a stable connection, faster transmission speeds, and lower power consumption, enhancing your overall wireless audio experience.

Image: Diagram showcasing the benefits of Bluetooth 5.3 technology, including low power consumption and faster transmission.
Product Overview Video
Video: An overview of the HTC True Wireless Earbuds 1, demonstrating key features and design.
4. Maintenance
Cleaning
Regularly clean your earbuds and charging case with a soft, dry, lint-free cloth. Do not use abrasive cleaners or solvents. Remove ear tips and clean them separately with mild soap and water, then dry thoroughly before reattaching.
Water Resistance (IPX4)
The earbuds are designed with IPX4 water resistance, meaning they can withstand splashes of water and sweat. They are suitable for daily life use and exercise. However, they are not designed for swimming or submersion in water.

Image: Earbuds shown with water droplets, demonstrating their IPX4 water resistance rating.
Storage
When not in use, store the earbuds in their charging case to protect them and ensure they are charged for your next use. Store in a cool, dry place away from extreme temperatures.
5. Troubleshooting
If you encounter any issues with your HTC True Wireless Earbuds 1, please refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Earbuds not pairing/connecting | Not in pairing mode, out of range, low battery, previous connection issue. | Ensure earbuds are charged. Place them back in case, close, then open. Check Bluetooth on device. Perform a factory reset (see Setup section). |
| No sound from one or both earbuds | Low battery, earbud not properly seated, connection issue, volume too low. | Charge earbuds. Re-seat earbuds in ears. Reconnect to device. Increase volume on both earbuds and device. |
| Charging case not charging | Faulty cable/adapter, dirty charging port. | Try a different USB-C cable and power adapter. Clean the charging port gently. |
| Touch controls unresponsive | Earbuds not properly worn, temporary software glitch. | Adjust earbud position. Restart earbuds by placing them in the case and taking them out. Perform a factory reset. |
If the issue persists after trying these solutions, please contact HTC customer support for further assistance.
6. Specifications
Detailed technical specifications for the HTC True Wireless Earbuds 1:
| Feature | Description |
|---|---|
| Model Name | HTC TWS2 |
| Connectivity Technology | Wireless (Bluetooth) |
| Bluetooth Version | 5.3 |
| Bluetooth Range | 10 Meters |
| Battery Life (Earbuds) | 8 Hours (single charge) |
| Total Playtime (with Case) | Up to 40 Hours |
| Charging Port | USB-C |
| Water Resistance Level | IPX4 (Water Resistant) |
| Noise Control | Environmental Noise Cancellation (ENC) for calls, Passive Noise Cancellation |
| Driver Size | 10mm |
| Frequency Range | 20 Hz - 20,000 Hz |
| Control Type | Touch Control (Volume Control) |
| Earbud Weight | Approx. 3.8g per earbud |
| Product Dimensions | 3.42 x 1.38 x 3.42 inches (Charging Case) |
| Item Weight | 2.89 ounces |
| Material | Silicone, Rubber |
| Compatible Devices | iOS, Android, Windows devices (Laptops, Smartphones, Tablets) |
7. Warranty and Support
Warranty Information
Your HTC True Wireless Earbuds 1 come with a warranty. Please refer to the included Warranty Card for specific terms, conditions, and duration of the warranty coverage. Keep your proof of purchase for warranty claims.
Customer Support
For technical assistance, product inquiries, or warranty service, please contact HTC customer support. Contact information can typically be found on the product packaging, the official HTC website, or the included Quick Guide/Warranty Card.





