1. Introduction
This manual provides detailed instructions for the Samsung Galaxy S20 FE 5G smartphone, model G781W. This device is designed to offer advanced mobile communication and multimedia capabilities. Key features include 5G connectivity, a powerful S20 chipset with 6GB RAM, and an IP68 rating for water and dust resistance, allowing submersion in up to 1.5 meters of water for 30 minutes.
Please read this manual thoroughly to ensure proper use and to maximize your device's potential.
2. Setup
2.1 Package Contents
Verify that your package contains the following items:
- Samsung Galaxy S20 FE 5G (Model G781W)
- Adapter
- Wireless Charger
- Quick Start Guide
If any items are missing or damaged, please contact your retailer.
Image: Packaging contents for the Samsung Galaxy S20 FE 5G, showing the phone, adapter, wireless charger, and quick start guide. The image also displays regulatory information including FCC ID and IC numbers, and a document reference GH68-52667A.
2.2 Device Overview
Familiarize yourself with the physical components of your Galaxy S20 FE 5G.
Image: Front view of the Samsung Galaxy S20 FE 5G, displaying its 6.5-inch Infinity-O display with a punch-hole camera at the top center.
Image: Back view of the Samsung Galaxy S20 FE 5G in navy color, showing the triple camera module in the upper left corner and the Samsung logo at the bottom.
2.3 Initial Charging
Before first use, fully charge your device using the provided adapter and USB-C cable, or the wireless charger. Connect the adapter to a power outlet and the USB-C cable to the phone's charging port. For wireless charging, place the phone on the wireless charger pad.
2.4 SIM Card Installation
Locate the SIM card tray on the side of the device. Use the SIM ejector tool (not included, but typically comes with new phones) to open the tray. Insert your Nano-SIM card into the tray with the gold contacts facing down. Ensure the tray is fully reinserted to maintain water and dust resistance.
2.5 Network Compatibility
This device is a fully unlocked version, compatible with most GSM and CDMA carriers including AT&T, T-Mobile, MetroPCS, Verizon, and Sprint. Please verify compatibility with your specific carrier before use.
3. Operating Instructions
3.1 Power On/Off
To power on, press and hold the Side key until the Samsung logo appears. To power off, press and hold the Side key and Volume Down button simultaneously, then select 'Power off' from the menu.
3.2 Display and Navigation
The Galaxy S20 FE 5G features a 6.5-inch FHD+ Dynamic AMOLED 2X Infinity-O Display with a 120Hz refresh rate. Navigate the interface using touch gestures. The device runs on Android 10 with Samsung's One UI 2.5.
Image: The Samsung Galaxy S20 FE 5G display showing a scenic view of surfers on a beach, highlighting the edge-to-edge Infinity-O design.
3.3 Camera Usage
The device is equipped with a versatile camera system:
- Rear Camera: 12MP Wide (F/1.8 aperture) + 12MP Ultrawide (F/2.2 aperture) + 8MP Telephoto (F/2.4 aperture)
- Front Camera: 32MP (F/2.2 aperture)
Open the Camera app to access various modes including Photo, Video, Pro, Panorama, and more. Tap the screen to focus, and press the shutter button to capture images or start/stop video recording.
Image: A detailed view of the Samsung Galaxy S20 FE 5G's rear triple camera setup (12MP Ultra Wide, 12MP Wide-angle, 8MP Telephoto) and the 32MP front camera, with a model's face in the foreground.
3.4 Security Features
The Galaxy S20 FE 5G includes an under-display fingerprint sensor for secure unlocking and authentication. You can also set up facial recognition, a PIN, pattern, or password.
3.5 Connectivity
The device supports 5G (SA/NSA/Sub6), Wi-Fi, and Bluetooth for various communication and data transfer needs. Access these settings via the Quick Panel or the Settings app.
Image: The Samsung Galaxy S20 FE 5G display showing a racing game, illustrating the device's 5G HyperFast connectivity for gaming with minimal lag.
4. Maintenance
4.1 Cleaning Your Device
To clean your phone, gently wipe it with a soft, lint-free cloth. Avoid using harsh chemicals, abrasive materials, or compressed air. For stubborn smudges, slightly dampen the cloth with water or a screen cleaner designed for electronics.
4.2 Water and Dust Resistance
The Galaxy S20 FE 5G is rated IP68, meaning it is resistant to dust and can withstand submersion in up to 1.5 meters of fresh water for up to 30 minutes. This resistance is not permanent and may decrease over time with normal wear. Avoid exposing the device to pressurized water, high-velocity water, or water hotter than tap water. If the device gets wet, dry it thoroughly before charging or using accessories.
4.3 Battery Care
The device is powered by a 4500mAh battery. To prolong battery life, avoid extreme temperatures, use only approved chargers, and consider enabling power-saving modes when needed. Avoid fully discharging the battery frequently.
Image: The Samsung Galaxy S20 FE 5G display showing a person on a beach at sunset with a full moon, illustrating the device's all-day intelligent battery power.
4.4 Software Updates
Regularly check for and install software updates to ensure your device has the latest features, security patches, and performance improvements. You can find update options in the device's Settings menu.
5. Troubleshooting
If you encounter issues with your device, try the following common troubleshooting steps:
- Restart the device: A simple restart can resolve many minor software glitches.
- Check network connection: Ensure Wi-Fi or mobile data is enabled and you have a strong signal.
- Clear app cache: If an app is misbehaving, try clearing its cache in the App settings.
- Software update: Ensure your device's software is up to date.
- Factory reset: As a last resort, you can perform a factory data reset. This will erase all data on your device, so back up important information first. Navigate to Settings > General management > Reset > Factory data reset.
For more complex issues, refer to the official Samsung support website or contact customer service.
6. Specifications
| Feature | Specification |
|---|---|
| Model Name | Galaxy S20 FE 5G (G781W) |
| Operating System | Android 10.0 (One UI 2.5) |
| Processor | Qualcomm SM8250 Snapdragon 865 (Octa-core, 2.84 GHz) |
| RAM | 6 GB |
| Internal Storage | 128 GB |
| Display | 6.5-inch FHD+ Dynamic AMOLED 2X Infinity-O Display, 1080 x 2400 pixels, 120Hz Refresh Rate |
| Rear Camera | 12MP Wide (F/1.8) + 12MP Ultrawide (F/2.2) + 8MP Telephoto (F/2.4) |
| Front Camera | 32MP (F/2.2) |
| Battery Capacity | 4500 mAh (Lithium Ion) |
| Charging Time | Approximately 1.58 Hours |
| Connectivity | 5G (SA/NSA/Sub6), Wi-Fi, Cellular |
| Water & Dust Resistance | IP68 |
| Dimensions | 6 x 4 x 2 inches |
| Item Weight | 0.176 ounces (4.99 g) |
| Color | Cloud Navy |
7. Warranty and Support
7.1 Amazon Renewed Product Conditions
This product is an Amazon Renewed item. Amazon Renewed products are fully functional and come with generic or original accessories and packaging. The condition of renewed products is categorized as follows:
- Excellent: No cosmetic damage visible from 12 inches away. Screen has no scratches. Battery life is greater than 80%.
- Good: Light scratches, barely visible from 12 inches away. Screen has no scratches. Battery life is greater than 80%.
- Acceptable: Light scratches, clearly visible from 12 inches away. Screen may have scratches, invisible when turned on. Battery life is greater than 80%.
This specific product is covered by a 90-day refund/replacement return policy. For more details, visit the Amazon Renewed Store.
7.2 Manufacturer Support
For official Samsung support, including software updates, detailed specifications, and service information, please visit the official Samsung website. The device's document reference number is GH68-52667A.
7.3 Video Resources
No official product videos from the seller were available for embedding in this manual.