Introduction
Welcome to your Active Pixel 4G 5MP HD 36X Zoom PTZ Security Camera. This manual will guide you through the installation, configuration, and operation of your new security device. Please read these instructions carefully before use to ensure optimal performance and safety.
Package Contents
Verify that all items listed below are included in your package:
- 1 x 4G Camera
- 1 x Power Adapter
- 1 set x Mounting Accessories
- 1 x Instruction Manual
Key Features
- 4G Connectivity: Supports 4G network for remote access and monitoring.
- 5MP HD Resolution: Provides clear and detailed video footage.
- 36X Optical Zoom: Allows for detailed focus on distant objects without loss of clarity.
- 360° Pan & 90° Tilt: Offers comprehensive coverage with remote control.
- Advanced Night Vision: Equipped with 8 infrared LEDs and 6 white LEDs for clear night vision up to 400ft, including color night vision.
- Auto Tracking & Smart Alerts: Automatically tracks detected motion and sends real-time notifications (snapshots to mailbox/FTP, app notifications). Features red and blue flashing lights with sound warning for intruders.
- Two-Way Audio: Built-in high-quality speaker and microphone for communication.
- IP66 Waterproof: Durable aluminum casing ensures reliable operation in various weather conditions (rain, snow, sun).
Setup Guide
1. Unpacking and Initial Inspection
Carefully remove the camera and all accessories from the packaging. Inspect for any signs of damage. If any components are missing or damaged, contact customer support immediately.
2. SIM Card Installation (for 4G models)
Locate the SIM card slot on the camera. Insert a compatible 4G SIM card with an active data plan. Ensure the SIM card is inserted correctly according to the diagram on the camera or in the quick start guide.
3. Power Connection
Connect the provided power adapter to the camera's power input and then plug it into a suitable power outlet. The camera will initiate its startup sequence.
4. App Download and Account Registration
Download the official Active Pixel application from your smartphone's app store (Android/iOS). Register for a new account or log in if you already have one.
5. Adding the Camera to the App
Follow the in-app instructions to add your camera. This typically involves scanning a QR code on the camera or manually entering its device ID. Ensure your phone is connected to the internet during this process.
6. Mounting the Camera
Choose a suitable outdoor location for mounting, ensuring a clear field of view and access to power. Use the provided mounting accessories to securely attach the camera to a wall or pole. The camera supports wall-mounted and surface-mounted installations.
Image: The Active Pixel 4G 5MP HD 36X Zoom PTZ Security Camera, showing its dome shape and dual antennas, mounted on a white bracket against a wall.
Operating Instructions
1. Live View and PTZ Control
Open the Active Pixel app and select your camera to view the live feed. Use the on-screen controls to pan (360° horizontal rotation), tilt (90° vertical rotation), and zoom (36X optical zoom) the camera. This allows you to adjust the viewing angle and focus on specific areas.
Image: A smartphone displaying the live view from the Active Pixel camera with on-screen controls for 360-degree pan and 90-degree tilt, demonstrating remote control capabilities.
2. Motion Detection and Auto Tracking
Configure motion detection settings within the app. When motion is detected, the camera can automatically track the moving object. You will receive real-time alerts via app notifications, email, or FTP. The camera also features red and blue flashing lights with an audible warning to deter intruders.
Image: An illustration showing the Active Pixel camera's auto-tracking and smart alert features, with a detected human figure highlighted and various alert icons (auto tracking, red & blue light alarm, barking alarm, app notification).
3. Two-Way Audio
Utilize the two-way audio feature to communicate with individuals near the camera. Press the microphone icon in the app to speak, and listen through the camera's built-in speaker.
4. Night Vision Modes
The camera automatically switches to night vision in low-light conditions. It uses infrared LEDs for black and white night vision and white LEDs for color night vision, extending visibility up to 400 feet.
Image: A close-up of the Active Pixel camera's front, highlighting the 8 infrared LEDs, 6 white LEDs, and red and blue warning lights, indicating its enhanced night vision capabilities for both colorful and enhanced night vision.
5. Recording and Playback
The camera supports local storage via a TF card (up to 128GB, not included) and cloud storage options. Access recorded footage and playback directly through the mobile application.
Maintenance
- Cleaning: Regularly clean the camera lens with a soft, dry cloth to ensure clear image quality. Do not use harsh chemicals.
- Firmware Updates: Check the app periodically for firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance and security.
- Power Supply: Ensure the power adapter and cable are free from damage. Replace if necessary.
- Environmental Protection: While the camera is IP66 waterproof, avoid directing high-pressure water jets directly at the device.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Camera not powering on | No power supply; faulty adapter/cable | Check power connection; try a different outlet; inspect adapter/cable for damage. |
| No 4G network connection | SIM card not inserted correctly; no data plan; poor signal | Reinsert SIM card; ensure SIM has active data; move camera to an area with better 4G signal. |
| Cannot connect camera to app | Incorrect QR code scan; network issues; camera not in pairing mode | Ensure good lighting for QR scan; check phone's internet connection; reset camera if necessary. |
| Blurred image | Dirty lens; focus issue | Clean the camera lens; use the app's focus control if available or allow auto-focus to adjust. |
| Motion detection not working | Settings not configured; environmental factors | Verify motion detection settings in the app; adjust sensitivity; ensure no obstructions. |
Specifications
| Feature | Detail |
|---|---|
| Brand | Active Pixel |
| Model Number | 4G 36X |
| Effective Still Resolution | 5 MP |
| Connectivity Technology | Wireless (4G), Ethernet |
| Optical Zoom | 36 x |
| Viewing Angle | 360 Degrees (Pan), 90 Degrees (Tilt) |
| Night Vision Range | 400 Feet |
| Waterproof Rating | IP66 |
| Indoor/Outdoor Usage | Outdoor |
| Controller Type | Android (App) |
| Mounting Type | Protruding (wall-mounted, surface-mounted) |
| Enclosure Material | Aluminium |
| Alert Type | Motion Only |
| Frame Rate | 20 frames per second |
| Item Dimensions | 39 x 39 x 24 Centimeters |
| Item Weight | 3 Grams |
Warranty and Support
Warranty Information
This product may be eligible for an extended warranty plan. Please refer to your purchase documentation or contact your retailer for details regarding warranty coverage.
Customer Support
For technical assistance, troubleshooting, or any product-related inquiries, please contact Glorious Digital Solution Pvt Ltd, the packer and importer of this product.
- Customer Care: 9321367328