Introduction
The ZXU Jade Stone Heating Pad is designed to provide deep penetrating heat for muscle and tissue relief. It features natural basalt stones for superior heat retention and even distribution, offering a therapeutic experience for various body parts. This pad offers a dual-sided design, allowing for versatile use with either its ultra-soft polyester surface or the basalt stone side for more intense heat.
Important Safety Instructions
Please read all instructions carefully before using your ZXU Jade Stone Heating Pad. Failure to follow these instructions may result in electric shock, fire, or injury.
- Do not use this heating pad while sleeping.
- Do not use on infants, incapacitated persons, or individuals insensitive to heat.
- Avoid direct prolonged contact of the stone side with bare skin, especially at higher temperatures, to prevent burns. Always use a barrier like clothing or a thin towel if using the stone side directly on skin.
- Do not use if the heating pad is wet.
- Regularly inspect the heating pad and power cord for any signs of damage. Discontinue use immediately if damage is found.
- Always unplug the heating pad from the electrical outlet when not in use.
- Do not use pins or other metallic objects to fasten the heating pad, as this can damage the electrical wiring.
- Consult a physician before use if you have any medical conditions, including but not limited to diabetes, circulatory problems, or nerve damage.
- Statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition.
Package Contents
- 1 x ZXU Jade Stone Heating Pad
- 1 x Controller with Power Cord
Product Features
- Natural Basalt Stone: Contains 145 pieces of natural basalt stone for enhanced heat retention and even distribution.
- Dual-Sided Design: Features an ultra-soft polyester side and a basalt stone side for varied therapeutic experiences.
- Flexible and Pliable: Designed to conform comfortably to various body parts, including the back, abdomen, knees, neck, and shoulders.
- 12 Heat Settings: Offers a wide temperature range from 101°F to 167°F for personalized comfort.
- 8 Timer Settings: Includes an auto-off function with settings from 1 to 24 hours for safe and convenient use.
- Extra-Long Power Cord: An 11-foot power cord provides flexibility in use.
- Weighted Design: Approximately 1.8 pounds, providing gentle pressure and stability during use.
Image: Diagram illustrating the internal structure of the heating pad, showing basalt stones and heating coils for even heat distribution.
Image: Close-up of the controller unit, displaying the 12 heat levels and 8 timer settings.
Setup
1. Unpacking
Carefully remove the heating pad and its controller from the packaging. Unroll the pad and visually inspect it for any signs of damage or defects.
2. Connecting the Controller
Ensure the heating pad is completely dry before connecting. Securely plug the controller cord into the designated connector on the heating pad. Then, plug the power cord into a standard 120V AC, 60Hz electrical outlet.
Image: The ZXU Jade Stone Heating Pad laid flat, illustrating its size and readiness for connection.
Operating Instructions
1. Power On/Off
Press the power button on the controller to turn the heating pad on or off.
2. Adjusting Heat Settings
Press the "SET" button once to enter temperature adjustment mode. Use the "+" and "-" buttons to select your desired heat level from 1 to 12 (101°F - 167°F). The digital display will show the selected heat level.
3. Setting the Timer
Press the "SET" button a second time to enter timer adjustment mode. Use the "+" and "-" buttons to select an auto-off duration from 1 to 24 hours. The display will show the selected timer. The pad will automatically shut off after the set time has elapsed.
4. Using the Dual-Sided Pad
For a softer, gentler heat experience, place the ultra-soft polyester side against your body. For deeper heat penetration, use the basalt stone side. When using the stone side, always exercise caution and consider placing a thin layer of clothing or fabric between the pad and your skin, especially at higher temperatures, to prevent discomfort or burns.
Image: The flexible heating pad conforming to a person's lower back, demonstrating its adaptability for targeted relief.
Image: A man using the heating pad on his shoulder while sitting, highlighting its use for upper body relief.
Care and Maintenance
1. Cleaning
Always unplug the heating pad from the power outlet and disconnect the controller before cleaning. Wipe the pad with a damp cloth and a mild detergent. Do not submerge the heating pad or the controller in water. Allow the pad to air dry completely before storing or using it again.
2. Storage
Store the heating pad in a cool, dry place. Avoid folding the pad tightly or placing heavy objects on it, as this could damage the internal wiring or the basalt stones.
Troubleshooting
Error Code "5E"
If the controller displays "5E", it indicates that the heating pad is not properly connected to the controller. To resolve this:
- Unplug the power cord from the wall outlet.
- Disconnect the controller from the heating pad.
- Reconnect the controller securely to the heating pad.
- Plug the power cord back into the wall outlet.
If the error persists after these steps, please contact customer support.
Pad Not Heating
- Ensure the power cord is securely plugged into both the wall outlet and the controller.
- Verify that a heat level has been selected on the controller.
- Check for any visible damage to the cord or the heating pad itself.
Uneven Heating
Ensure the heating pad is laid flat and not bunched up during use, as this can affect heat distribution. The basalt stones are designed for even heat; if uneven heating persists, contact customer support.
Product Specifications
| Feature | Detail |
|---|---|
| Model | Tour |
| Brand | ZXU |
| Size | XL King Size |
| Material | Polyester, Basalt Stone |
| Heat Settings | 12 (101°F - 167°F) |
| Timer Settings | 8 (1-24 hours auto-off) |
| Number of Basalt Stones | 145 |
| Power Cord Length | 11 ft |
| Item Weight | 1.8 pounds |
| Color | Grey |
Warranty and Customer Support
Warranty Information
This ZXU Jade Stone Heating Pad comes with a 1-year manufacturer's warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use conditions.
Customer Support
For warranty claims, technical assistance, or any questions regarding your ZXU Jade Stone Heating Pad, please contact ZXU customer support through the platform where the product was purchased. Please have your purchase details and model number (Tour) ready when contacting support.