REATHLETE NECKA

REATHLETE NECKA Shiatsu Neck and Back Massager User Manual

Model: NECKA (850020582334)

1. Important Safety Instructions

Please read all instructions carefully before using the REATHLETE NECKA massager. Keep this manual for future reference.

  • Do not use if you have a pacemaker, are pregnant, or suffer from thrombosis, aneurysms, acute varicosity, or other serious medical conditions without consulting a doctor.
  • Do not use on swollen, inflamed, or injured skin areas.
  • Do not use while driving or operating heavy machinery.
  • Do not immerse the device in water or use it in excessively humid environments.
  • Keep out of reach of children and pets.
  • Unplug the device from the power outlet when not in use and before cleaning.
  • Do not attempt to repair or disassemble the device yourself. Contact customer support for assistance.
  • Use only the provided power adapter to charge the device.
  • Avoid prolonged use on a single area to prevent overheating or discomfort. The automatic timer will turn the massager off after 20 minutes.

2. Product Overview

The REATHLETE NECKA is a versatile Shiatsu massager designed for the neck, back, waist, and legs. It features deep-kneading massage nodes and optional heat therapy to help relieve muscle tension and promote relaxation.

REATHLETE NECKA Shiatsu Neck and Back Massager

Image: The REATHLETE NECKA Shiatsu Neck and Back Massager, showcasing its design and the integrated control panel.

Key Features:

  • Shiatsu Deep-Kneading Massage: 8 rotating nodes simulate professional Shiatsu finger pressure.
  • Optional Heat Therapy: Two intensity levels for enhanced relaxation and improved blood circulation.
  • Three Speed Levels: Customize massage intensity to your preference.
  • Bi-Directional Rotation: Change the massage node spin direction (clockwise/counter-clockwise).
  • Versatile Use: Suitable for neck, shoulders, back, waist, and legs.
  • Portable Design: Compact and lightweight (2.9 lb / 1.3 kg) with an included eco-leather bag for easy transport.
  • Automatic Timer: Shuts off after 20 minutes to prevent overuse.
  • Premium Materials: Made with breathable, waterproof, easy-to-clean eco-leather and includes a spare cover.

3. Package Contents

Upon unpacking, please ensure all items listed below are present and in good condition:

  • REATHLETE NECKA Shiatsu Neck and Back Massager
  • Power Adapter
  • Eco-leather Carrying Bag
  • Extra Pad Nodes Cover
  • User Manual (this document)
REATHLETE NECKA Package Contents

Image: All items included in the REATHLETE NECKA package: the massager, power adapter, carrying bag, extra pad nodes cover, and user manual.

4. Setup and Charging

First Use:

  1. Unpack the REATHLETE NECKA massager and all accessories.
  2. Inspect the device for any visible damage. If damaged, do not use and contact customer support.
  3. Connect the power adapter to the massager's charging port and plug it into a standard electrical outlet.
  4. Allow the device to fully charge before its first use. The charging indicator light will change when fully charged (refer to the control panel section for details).
  5. If desired, attach the extra pad nodes cover over the massage nodes for a softer massage experience.
REATHLETE NECKA Versatile Use

Image: A person using the REATHLETE NECKA massager on their neck, demonstrating its flexible design for various body parts.

5. Operating Instructions

The REATHLETE NECKA massager features an intuitive control panel located on one of the straps.

REATHLETE NECKA Smart Controller

Image: Close-up of the REATHLETE NECKA's smart controller with buttons for power, speed, heat, and direction.

Control Panel Functions:

  • Power Button (): Press to turn the massager ON/OFF.
  • Speed Button (): Press to cycle through 3 massage speed levels (Low, Medium, High).
  • Heat Button (): Press to activate or adjust heat therapy. There are 2 heat intensity levels. Press again to turn off heat.
  • Direction Button (): Press to change the rotation direction of the massage nodes (Clockwise / Counter-Clockwise).

Using the Massager:

  1. Place the massager on the desired body part (neck, shoulders, back, waist, or legs). Use the adjustable straps and side release buckle to secure it if needed.
  2. Press the Power Button to turn on the massager. It will start with a default speed and direction.
  3. Adjust the massage speed using the Speed Button.
  4. Activate or adjust heat therapy with the Heat Button.
  5. Change the massage direction using the Direction Button.
  6. The massager will automatically turn off after 20 minutes. You can manually turn it off at any time by pressing the Power Button.
REATHLETE NECKA Speed Settings

Image: An icon representing the three speed levels of the massager.

REATHLETE NECKA Heat Function

Image: An icon representing the heat function of the massager.

6. Maintenance and Storage

Cleaning:

  • Ensure the massager is turned off and unplugged before cleaning.
  • Wipe the surface of the massager with a soft, damp cloth. Do not use abrasive cleaners or harsh chemicals.
  • The eco-leather material is waterproof and easy to clean.
  • The extra pad nodes cover can be removed and gently hand-washed if necessary. Allow it to air dry completely before reattaching.

Storage:

  • Store the massager in a cool, dry place, away from direct sunlight and extreme temperatures.
  • Use the provided eco-leather carrying bag for convenient and protected storage.
  • Avoid placing heavy objects on the massager during storage.

7. Troubleshooting

ProblemPossible CauseSolution
Massager does not turn on.Battery is low or depleted.
Power adapter not properly connected.
Charge the massager fully.
Ensure the power adapter is securely plugged into both the massager and the outlet.
Heat function is not working.Heat function is not activated.
Device may be in a cool environment, requiring more time to warm up.
Press the Heat Button () to activate.
Allow a few minutes for the heat to become noticeable.
Massage nodes stop or slow down.Excessive pressure applied.
Battery is low.
Reduce pressure on the massager.
Charge the massager.
Unusual noise or smell.Internal malfunction.Immediately turn off and unplug the device. Do not use. Contact customer support.

If you encounter any issues not listed here, please contact REATHLETE customer support for assistance.

8. Specifications

FeatureDetail
Product Dimensions8 x 15 x 7 inches
Item Weight2.87 Pounds (1.3 kg)
Model NameNECKA
Model Number850020582334
Power SourceCorded Electric (Rechargeable)
Massage TechniqueShiatsu Deep-Kneading
Heat FunctionYes, 2 levels
Speed Levels3
Automatic Timer20 minutes
Material TypeEco-leather
Water Resistance LevelWaterproof (for cleaning)

9. Warranty and Support

REATHLETE products are designed and manufactured to the highest quality standards. For information regarding warranty coverage, product registration, or technical support, please refer to the warranty card included in your package or visit the official REATHLETE website.

For direct assistance, please contact REATHLETE customer support:

  • Website: REATHLETE Official Store
  • Email: [Insert Customer Support Email Here, if available]
  • Phone: [Insert Customer Support Phone Number Here, if available]

Please have your model number (NECKA, 850020582334) and purchase date ready when contacting support.

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