1. Introduction
This manual provides essential information for the safe installation, operation, and maintenance of your BLACK+DECKER 13kW 240-V Tankless Electric Water Heater, Model BD-13-WH. Please read these instructions thoroughly before installation and use to ensure proper function and to prevent injury or property damage. Keep this manual for future reference.
2. Safety Information
WARNING: Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Refer to this manual. For assistance or additional information, consult a qualified installer, service agency, or the manufacturer.
- All electrical and plumbing work must be performed by qualified and licensed professionals in accordance with all national and local electrical and plumbing codes.
- Ensure the unit is properly grounded to prevent electrical shock.
- Do not operate this water heater if any part of it has been submerged in water. Immediately contact a qualified service technician to inspect the appliance and replace any part of the control system that has been submerged.
- The Pressure Relief Device (PRD) included with this unit is critical for safety. It must be installed as directed and regularly inspected. Do not block or tamper with the PRD.
- Hot water can cause severe burns. Exercise caution when using hot water and ensure children are supervised.
3. Product Overview
The BLACK+DECKER 13kW 240-V Tankless Electric Water Heater is designed to provide on-demand hot water for a full bathroom, including a sink and shower combination. Its compact design allows for installation in various locations.
Figure 3.1: Front view of the BLACK+DECKER 13kW Tankless Electric Water Heater, showing the control knob.
The unit features a control knob on the front panel to select between three power settings: Low (4.5 kW), Medium (8.5 kW), and High (13 kW). These settings allow you to adjust the heating capacity based on your hot water demand and incoming water temperature.
4. Specifications
Understanding the specifications of your water heater is crucial for proper installation and operation.
Figure 4.1: Detailed specifications including dimensions, power requirements, and certifications.
- Model: BD-13-WH
- Wattage: 13000 watts (13 kW)
- Voltage: 240 Volts
- Amperage: 55 Amps
- Required Breaker Size: 60A Double Pole
- Required Wire Gauge: 4/2 AWG with Ground
- Product Dimensions: 11.82" W x 7.29" H x 5" D
- Item Weight: 5.81 pounds
- Mounting Type: Wall
- Special Feature: Pressure Release Valve
- Certifications: cUL Certified, Lead Free
Figure 4.2: U.S. Government EnergyGuide label for the BD-13-WH model, showing estimated yearly energy cost and maximum GPM.
5. Installation
IMPORTANT: Installation must be performed by a qualified electrician and plumber in accordance with all applicable national and local codes.
5.1 Site Selection
- Install the unit indoors, protected from freezing temperatures.
- Mount the unit vertically on a sturdy wall surface.
- Ensure adequate clearance around the unit for ventilation and service access.
5.2 Plumbing Connections
Figure 5.1: Diagram illustrating cold water inlet, hot water outlet, and circuit breaker panel connections.
- Connect the cold water supply line to the inlet marked with blue. Install a shut-off valve on the cold water inlet line.
- Connect the hot water outlet line to the outlet marked with red.
- Install the provided Pressure Relief Device (PRD) into the designated port on the unit. Ensure the discharge pipe from the PRD is directed to a safe drain location.
- Use 1/2" NPT connections for water lines.
- After all plumbing connections are made, open the cold water supply valve and allow water to flow through the unit and out of a hot water faucet until all air is purged from the system. This step is critical before applying electrical power.
5.3 Electrical Connections
WARNING: Ensure power is OFF at the main breaker panel before making any electrical connections.
- This 13kW unit requires a dedicated 240-V circuit with a 60A double-pole circuit breaker.
- Use 4/2 AWG copper wiring with ground for the electrical connection.
- Connect the electrical wires to the terminal block inside the unit as per the wiring diagram provided in the unit's internal instructions. Ensure all connections are tight and secure.
- The circuit breaker must be grounded.
6. Operating Instructions
Once installed and all safety checks are complete, you can begin operating your tankless water heater.
6.1 Initial Power-Up
- Ensure the water system is completely filled with water and all air has been purged (refer to Section 5.2).
- Turn on the 60A double-pole circuit breaker at your main electrical panel to supply power to the unit.
- The unit will enter standby mode.
6.2 Temperature Settings
Figure 6.1: Examples of point-of-use applications for the water heater, including kitchen sinks, showers, and bathroom sinks.
The unit has three power settings controlled by the front knob:
- Low (4.5 kW): Suitable for minimal hot water demand or when incoming water is already warm.
- Medium (8.5 kW): For moderate hot water needs.
- High (13 kW): For maximum hot water output, ideal for showers or when incoming water is very cold.
6.3 Performance and Flow Rate
The actual hot water temperature delivered by a tankless heater depends on the incoming water temperature and the flow rate. Higher flow rates or colder incoming water will result in a lower output temperature.
Figure 6.2: Performance guide showing GPM flow rate ranges based on inlet water temperature and usage scenarios.
- To achieve higher temperatures, reduce the water flow at the faucet.
- If the water temperature fluctuates, it may be due to varying flow rates. Try to maintain a consistent flow.
- The unit is designed to provide endless hot water on demand, activating only when hot water is requested.
Figure 6.3: Diagram illustrating the concept of endless hot water on demand throughout a household.
7. Maintenance
Regular maintenance ensures the longevity and efficient operation of your tankless water heater.
- Exterior Cleaning: Wipe the exterior of the unit with a soft, damp cloth. Do not use abrasive cleaners or solvents.
- Pressure Relief Device (PRD): Test the PRD annually by lifting the lever. Water should discharge from the pipe. If no water discharges, or if the valve does not reseat properly, replace the PRD.
- Descaling: Depending on your water quality, mineral deposits can build up inside the unit. It is recommended to descale the unit annually or bi-annually by a qualified professional. This typically involves flushing the unit with a descaling solution.
- Water Filter (if applicable): If an inline water filter is installed, inspect and clean or replace it as per the filter manufacturer's instructions.
8. Troubleshooting
Before contacting customer support, review the following common issues and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| No hot water | No power to unit Water flow too low Unit malfunction | Check circuit breaker. Ensure adequate water flow (minimum activation flow rate). Contact support if power and flow are adequate. |
| Insufficient hot water / Water not hot enough | Incorrect power setting High flow rate Very cold incoming water Mineral buildup | Increase power setting (to Medium or High). Reduce water flow at the faucet. Consider professional descaling if water quality is poor. |
| Water temperature fluctuates | Inconsistent water flow Multiple hot water demands simultaneously | Maintain a consistent water flow. Avoid running multiple hot water appliances at once if possible. |
| Unit trips circuit breaker | Incorrect breaker size Improper wiring Internal fault Overload | Verify breaker size (60A double-pole) and wire gauge (4/2 AWG). Consult a qualified electrician to inspect wiring. If issue persists, contact customer support. |
| Water leak | Loose plumbing connections Faulty PRD Internal component damage | Tighten connections. Inspect and test PRD. If leak is internal, turn off water and power, then contact customer support. |
If you encounter a problem not listed here or if the suggested solutions do not resolve the issue, please contact BLACK+DECKER customer support.
9. Warranty and Support
Your BLACK+DECKER 13kW 240-V Tankless Electric Water Heater is backed by a comprehensive warranty.
Figure 9.1: Overview of the BLACK+DECKER Superior Limited Warranty.
- Limited Parts Warranty: 2 years on parts only.
- Leakage Warranty: 7 years free from leakage.
For warranty claims, technical assistance, or any questions regarding shipment, installation, or usage, please refer to the contact information provided with your product packaging or visit the official BLACK+DECKER website for customer service details.