Ashley Harbour ASH31708A
Ashley Harbour Eliza ASH31708A 4-Light Matte Black Pendant Instruction Manual
Model: ASH31708A
1. Introduction
This manual provides detailed instructions for the safe installation, operation, and maintenance of your Ashley Harbour Eliza ASH31708A 4-Light Matte Black Pendant. Please read all instructions carefully before beginning installation and retain this manual for future reference.
The Eliza pendant features a unique design with faux wood spiraling around a textured matte black central rod, complemented by clear seeded glass shades. This fixture is designed for indoor use in various settings such as dining rooms, kitchens, and living rooms.

Figure 1: The Ashley Harbour Eliza 4-Light Matte Black Pendant, showcasing its unique spiral design and clear seeded glass shades.
2. Important Safety Information
WARNING: Risk of electric shock. Disconnect power at the fuse box or circuit breaker before installation or servicing.
- All electrical connections must be in accordance with local codes, ordinances, or the National Electric Code (NEC). Contact a qualified electrician if you are unfamiliar with proper electrical wiring connections.
- This fixture is intended for indoor use only.
- Ensure the mounting surface can support the weight of the fixture.
- Do not connect this fixture to an ungrounded electrical system.
- Use only the specified bulb type and wattage (4 x 60-watt candelabra base B10 bulbs, not included). Exceeding the maximum wattage may cause overheating.
- Handle glass components with care to prevent breakage.
3. Package Contents
Verify that all components listed below are present before beginning installation. If any parts are missing or damaged, do not attempt to assemble or install the product. Contact customer service for replacement parts.
- A. Fixture Body (1)
- B. Mounting Plate (1)
- C. Canopy (1)
- D. Chain (1)
- E. Clear Seeded Glass Shades (4)
- F. Hardware Pack (includes mounting screws, wire nuts, ground screw) (1)
- G. Instruction Manual (1)
4. Tools Required (Not Included)
- Phillips Head Screwdriver
- Flat Head Screwdriver
- Wire Strippers
- Pliers
- Electrical Tape
- Safety Glasses
- Ladder
5. Setup and Installation
5.1 Pre-Installation
- Turn off power: Locate the main power supply at the circuit breaker or fuse box and turn off the power to the junction box where the fixture will be installed.
- Unpack contents: Carefully remove all parts from the packaging and place them on a clean, soft surface to prevent scratches.
- Review dimensions: Refer to the dimensional drawing to ensure the fixture size is appropriate for your space.

Figure 2: Dimensional drawing of the Eliza pendant (Model ASH31708A), showing its 16.5" diameter, 28.25" height, and adjustable chain length from 32.75" to 80.75". Canopy size is 5" diameter.
5.2 Mounting the Fixture
- Attach the mounting plate (B) to the junction box using the provided mounting screws. Ensure the plate is securely fastened.
- Determine the desired hanging height for the fixture. Adjust the chain (D) length by removing links as needed.
- Thread the fixture wires through the chain and canopy (C).
- Connect the fixture's ground wire (bare copper or green) to the ground wire from the junction box (usually bare copper or green) and to the ground screw on the mounting plate. Secure with a wire nut.
- Connect the fixture's neutral wire (white) to the neutral wire from the junction box (white). Secure with a wire nut.
- Connect the fixture's hot wire (black) to the hot wire from the junction box (black). Secure with a wire nut.
- Carefully tuck all wires into the junction box.
- Raise the canopy (C) to the ceiling and secure it to the mounting plate using the canopy screws.
5.3 Attaching Shades and Bulbs
- Carefully place each clear seeded glass shade (E) over the bulb sockets on the fixture body (A). Secure them in place according to the fixture design (e.g., by twisting or using retaining rings).
- Insert four (4) 60-watt maximum candelabra base (E12) B10 bulbs (not included) into the sockets. Do not exceed the recommended wattage.
6. Operating Instructions
Once installation is complete and all connections are secure:
- Restore power to the junction box at the circuit breaker or fuse box.
- Turn on the wall switch connected to the fixture.
- This fixture is dimmable when used with compatible dimmable bulbs and a dimmer switch (both sold separately).
7. Maintenance
7.1 Cleaning
- Always disconnect power before cleaning the fixture.
- To clean the fixture, wipe it with a soft, dry cloth.
- Do not use abrasive cleaners, solvents, or polishes as they may damage the finish.
- For glass shades, remove them carefully and wash with mild soap and water, then rinse and dry thoroughly before reattaching.
7.2 Bulb Replacement
- Ensure power is off at the circuit breaker before replacing bulbs.
- Allow bulbs to cool completely before touching them.
- Unscrew old bulbs and replace with new 60-watt maximum candelabra base (E12) B10 bulbs.
8. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Light does not turn on. |
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| Light flickers. |
|
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| Glass shade is loose. |
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9. Specifications
| Feature | Detail |
|---|---|
| Brand | Ashley Harbour |
| Model Name | Eliza |
| Part Number | ASH31708A |
| Color | Matte Black |
| Material | Alloy Steel, Glass |
| Style | Farmhouse |
| Light Fixture Form | Pendant |
| Room Type | Dining Room, Home Office, Kitchen, Living Room |
| Indoor/Outdoor Usage | Indoor |
| Power Source | Corded Electric |
| Special Feature | Dimmable (with compatible bulbs/switch) |
| Finish Type | Matte Black |
| Shade Material | Glass |
| Number of Light Sources | 4 |
| Bulb Type | Candelabra Base (E12) B10 (not included) |
| Max Wattage per Bulb | 60 watts |
| Included Components | Instruction Manual, Required Hardware |
| Certification | ETL Listed |
| Item Weight | 8.6 pounds |
| Product Dimensions | 16.5 x 16.5 x 28.25 inches |
| Mounting Type | Ceiling Mount |
| Assembly Required | Yes |
| UPC | 695887064223 |
10. Warranty and Support
10.1 Warranty Information
This Ashley Harbour Eliza ASH31708A pendant light is covered by a 1-year limited warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use. It does not cover damage resulting from improper installation, accident, misuse, abuse, or unauthorized modifications.
10.2 Customer Support
For technical assistance, missing parts, or warranty claims, please contact Ashley Harbour customer service. Refer to your purchase documentation or the Ashley Harbour website for current contact information.
When contacting support, please have your model number (ASH31708A) and proof of purchase readily available.
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