1. Product Overview
The Villeroy & Boch Steel Shower kitchen tap is a high-pressure, single-lever mixer designed for modern kitchens. It features a pull-out hand shower and a 360° swivel function, offering enhanced flexibility and convenience for various kitchen tasks. Constructed from robust stainless steel, this tap is designed for durability and resistance to limescale and rust. It incorporates a high-quality ceramic cartridge and flexible connection hoses for reliable performance.

Figure 1.1: Villeroy & Boch Steel Shower Kitchen Tap, Anthracite, with product packaging highlighting key features.
2. Safety Information
- Always turn off the main water supply before beginning installation or maintenance.
- Ensure all connections are secure to prevent leaks.
- If you are unsure about any installation steps, consult a qualified plumber.
- Do not use abrasive cleaners or harsh chemicals on the tap's surface, as this may damage the finish.
- Protect the tap from freezing temperatures to prevent damage to internal components.
3. Package Contents
Verify that all components are present before beginning installation:
- 1 x Villeroy & Boch Steel Shower Kitchen Tap
- 1 x Connection Hose Set
- 1 x Mounting Kit
- 1 x Assembly Instructions (English language not guaranteed in original packaging, but this manual serves as a guide)
- 1 x Shower Hose with Return Spring
4. Setup and Installation
The Villeroy & Boch fixing system is designed for quick and easy installation. Follow these general steps:
- Prepare the Installation Area: Ensure the mounting surface is clean and clear. Turn off the main water supply.
- Mount the Tap: Insert the tap into the designated hole on your sink or countertop. Secure it from underneath using the provided mounting kit.
- Connect Water Hoses: Attach the hot and cold water connection hoses to the corresponding supply lines. Ensure a tight, leak-free connection.
- Install Pull-Out Hose: Connect the pull-out shower hose to the tap's body and ensure the return spring mechanism is correctly positioned for smooth operation.
- Test for Leaks: Slowly turn on the main water supply and check all connections for any signs of leakage.

Figure 4.1: Technical drawing illustrating the dimensions and installation requirements of the tap.

Figure 4.2: The tap's comfort height, measuring 270 mm from the base to the spout, ideal for large pots.
5. Operating Instructions
5.1. Water Flow and Temperature Control
The single-lever handle controls both water flow and temperature:
- Flow Control: Lift the lever upwards to increase water flow. Push it downwards to reduce or stop the flow.
- Temperature Control (Cold Start Function): When the lever is in the neutral (center) position, it is directed at cold water. Moving the lever to the left will increase the hot water mix, while moving it to the right will maintain cold water. This 'Cold Start' feature helps save energy by preventing unnecessary heating of water.

Figure 5.1: Illustration of the ColdStart function, showing the lever position for cold and mixed water.
5.2. Pull-Out Hand Shower
The integrated pull-out hand shower provides extended reach and flexibility:
- Gently pull the spray head from the main spout to extend the hose.
- Use the hand shower for rinsing dishes, cleaning the sink, or filling large containers.
- After use, guide the spray head back into the spout. The return spring will assist in retracting the hose smoothly.

Figure 5.2: The pull-out spray head in use, demonstrating flexible rinsing capabilities.
5.3. 360° Swivel Function
The tap's spout can swivel 360 degrees, providing a wide range of action for maximum convenience in your kitchen.

Figure 5.3: The Villeroy & Boch Steel Shower tap in a kitchen, demonstrating its functional design.
6. Maintenance and Care
Proper care will ensure the longevity and appearance of your Villeroy & Boch kitchen tap:
- Regular Cleaning: Clean the tap regularly with a soft cloth and mild soap or a non-abrasive cleaner specifically designed for stainless steel.
- Avoid Harsh Chemicals: Do not use abrasive sponges, scouring pads, or cleaners containing alcohol, ammonia, bleach, or phosphoric acid, as these can damage the finish.
- Limescale Removal: For limescale deposits, use a mild descaling agent or a solution of water and white vinegar. Apply, let sit briefly, then rinse thoroughly and dry.
- Aerator Maintenance: Periodically unscrew and clean the aerator (at the tip of the spout) to remove any mineral buildup that might affect water flow.
- Hose Inspection: Regularly check the pull-out hose for any signs of wear or damage.
7. Troubleshooting
If you encounter issues with your tap, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Low Water Flow | Clogged aerator; partially closed stopcock; low water pressure. | Clean or replace aerator; ensure stopcocks are fully open; check household water pressure. |
| Leaking from Spout | Worn ceramic cartridge; debris in cartridge. | Replace ceramic cartridge; clean cartridge. |
| Leaking from Base | Loose mounting nut; damaged O-rings. | Tighten mounting nut; replace O-rings. |
| Pull-Out Hose Not Retracting | Obstruction; damaged return spring. | Check for obstructions; inspect and replace return spring if damaged. |
| Water Temperature Inconsistent | Issues with water heater; faulty cartridge. | Consult water heater manual; replace ceramic cartridge. |
If the problem persists after attempting these solutions, please contact Villeroy & Boch customer support or a qualified plumber.
8. Specifications
| Feature | Detail |
|---|---|
| Brand | Villeroy & Boch |
| Model Name | Steel Shower |
| Part Number | 969701 |
| Material | Stainless Steel |
| Color | Anthracite |
| Finish Type | High Gloss |
| Mounting Type | Stand mounting (Deck Mount) |
| Number of Handles | 1 (Single-Lever) |
| Hole Count | 1 |
| Special Features | 360° Swivel, Pull Out Sprayer, Cold Start Function |
| Style | High Pressure |
| Product Dimensions (D x W x H) | 10.83" x 1.77" x 12.01" (27.5 cm x 4.5 cm x 30.5 cm) |
| Spout Height | 20 cm (from base to aerator) |
| Item Weight | 3.81 pounds (1.73 Kilograms) |
| Recommended Use | Kitchen |
9. Warranty and Support
Villeroy & Boch products are manufactured to high-quality standards. For specific warranty information, please refer to the warranty card included with your purchase or visit the official Villeroy & Boch website. For technical support, spare parts, or service inquiries, please contact Villeroy & Boch customer service through their official channels.